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Car Dealership Saves the Day for Teen Helping the Homeless

2013-05-28 01:11:27| Auto Dealers - Topix.net

Sometimes a random act of kindness comes from a place you'd least expect. In Mariah Smith's case, help came from a random used car salesman.

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Briggs Auto Group Voted Best Auto Dealership in Manhattan, KS

2013-05-27 18:57:09| Auto Dealers - Topix.net

's The Mercury . The team at Briggs Auto Group couldn't be prouder of this award according to a Briggs employee.

Tags: group auto voted ks

Webinar: How to Create Benefit Programs That Benefit Your Dealership

2013-05-27 17:25:01| AutomotiveDigest.com - Automotive Industry News

Learn the 5 critical healthcare reform dates, healthcare exchanges, individual mandate and pay or play. Thursday, May 30 11:00am Central Time Is your dealership ready for the Affordable Care Act newest set of regulations in 2014? Is your benefit program making a difference in attracting and retaining quality employees? Join Kathryn Carlson, HR Management Products, KPA and get the answers you need for a successful benefit program management. Register now!The Article Webinar: How to Create Benefit Programs That Benefit Your Dealership appeared first on Automotive Digest.

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Is Employee Loyalty Killing Your Dealership?

2013-05-26 18:51:08| AutomotiveDigest.com - Automotive Industry News

Evidence gathered from top retail groups, including auto dealerships, indicates that employee loyalty directly affects customer loyalty and thus business results. Can efforts to capture customer loyalty be thwarted by employee loyalty? According to customer experience researchers Temkin Group, engaged employees are key to engaged and loyal customers. "Engaged employees deliver a better customer experience; a better customer experience creates customer loyalty; puts employee engagement; and, customer loyalty leads to more profitable business results," Bruce Temkin, managing partner, told Direct Marketing News. Mike Gorun, Managing Partner and CEO of Performance Loyalty Group, gives auto dealers tips on how to engage their employees and keep them loyal so that they, in turn, can help create loyal customers. [Read more]The Article Is Employee Loyalty Killing Your Dealership? appeared first on Automotive Digest.

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