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Comms Monitoring Control System and Service Support

2013-05-23 12:38:36| Space-careers.com Jobs RSS

The engineer will be part of the Comms team currently 10 people. Hisher role will be to maintain and develop monitoring systems for the network and to provide an information base containing configurations, reports and procedures. These activities entail assuming responsibility, at the technical and coordination level, for technical specification, planning, preparation, presentation, execution and reporting. Critical activities will typically be executed by small teams, where depending on hisher expertise and background, the engineer shall be able to assume both the leading key engineer as well as the support role. The activities will take place under the management of the Communications Systems Team Leader or a delegated representative, within the framework of the TSS Department relevant processes, and in full coordination with other inhouse maintenance and engineering and operations teams. A further role will be to interface and liaise with third parties, e.g. service providers and suppliers, for matters related to the services andor products they supply, or to peer with organisations and users, in support of joint activities. The engineer shall perform the following tasks Network Monitoring Reviewing on a daily basis the events reported on the network monitoring tools Collecting statistics on all comms links and the utilisation of system resources Monitoring of the network and comms link status and performance, detecting network anomalies and raising alarms and notifications Provision of monthly performance reports on all WAN links e.g. for SLA conformance monitoring Provision of graphical displays to show the status of comms elements, particularly when backup elements are used Reporting of the configuration status of all comms equipment, with automatic detection of configuration changes Implementation and maintenance of scripts andor procedures where applicable for the automated andor controlled execution of the above activities Provision of all necessary support to ensure the seamless integration of the communications network with the ground segment hardware and application software Generation or update of technical documentation e.g. design specifications asbuiltasplanned, maintenance procedures, engineering change requests, anomaly reports, user guides Provision of onthejob training to other team members or to Operations controllers Provision of standbyoncall support when required Maintenance Maintenance of the configurations of network equipment including network monitoring platforms, ensuring that the operational configuration can be restored following equipment failure, including the definition, maintenance and execution of backup procedures Preparation for change proposals to support for network modifications supported where necessary with collected statistics or outstanding anomalies Configuration of network monitoringreporting tools Implementation of corrective measures, including testing and validation Liaising with server maintenance team for the provision of the workstations and servers dedicated to providing network connectivity gateways or the hosting of network monitoring tools Liaising with other teams for the investigation and resolution network related anomalies, or for the implementing of engineering upgrades and changes Liaising with the internal and external providers of network services for anomaly resolution, scheduling of maintenance windows, and planning and coordinating changes to the service In the performance of these tasks, the engineer shall apply the configuration and change control procedures as well as the relevant system engineering standards, quality management procedures and maintenance procedures. As an essential part of the tasks above, the engineer is expected to generate and maintain documentation. This may comprise writing and reviewing requirement and design specifications, change proposals, preparing documents supporting procurements, reviewing data packages belonging to technical inspections and reviews, writing and reviewing the asbuilt communication and network architecture and design, writing design evaluation reports, writingreviewing reports, test reports and overall status reports Qualifications and Requirements Applicants require a university degree or equivalent and shall have at least 5 years of experience in the monitoring and reporting of networks in distributed systems and be experienced in the evolutionary upgrade engineering of networks throughout their lifecycle, and their administration and troubleshooting. The experience shall have been made in an operational or production environment, driven by high availability requirements. Essential Network management and monitoring techniques and tools Nagios, Netflow, Ntop, Snmptt, Syslogng Configuration and use of the following tools cricket, rancid, smokeping, iperf Programmatic interaction with network equipment e.g. mib access using expect or perl scripting Storage of logs or configurations using structured information tools such as Rancid, RRD, MySQL, CVS Sufficient knowledge of Unix based Operating Systems Redhat, Suse, Aix, Solaris, OpenBSD, Gentoo and Windows Operating Systems to configure and use the tools above Experience of specifying, planning and preparing network engineering activities, as well as their coordination and technical guidance with other engineers within and outside the team involved in the activities, and with the customersusers and other stakeholders Ability to analyse complex systems and to present them in a comprehensible way, with the specific ability to understand relevant details while keeping the focus on the overall system aspects Demonstrated capability to prepare the documents listed in the tasks above Experience of working and performing the tasks listed above in 247 highavailability operations environments Monitoring and supervision of external service provider performance, knowledge of service management and SLAs Desirable Access control and authentication solutions tacacs, ssh, vpn Cisco IOS basics, Cisco MIBs, Cisco Works Information storage and access using Wiki, PHP, Gnuplot, R Information analysis using splunk, snort, nessus, wireshark. tcpdump Information replication using rsync, unison Information presentation using graphical mimics Configuration and monitoring of network protocols and applications, e.g. https, nis, nfs, dns, ftp Configuration of dial inout connectivity e.g. using mgetty, wvdial for remote PCs Network time systems and their configuration GPS receivers, NTP servers Configuration of voice loop systems including VOIP and SIP based equipment Interaction with product and service suppliers in support of procurement activities. The engineer shall be familiar with the Unix based Operating Systems and Windows Operating Systems listed above, particularly in the areas of network interface configuration, TCP stack configuration and high availability interface configuration. For supporting documentation tasks, experience is required with Microsoft Office Suite, including MSVisio. The variety of the tasks and the scope of the systems to be supported require a high degree of autonomy and good analytical skills. The engineer shall be able to conduct all activities in an orderly and disciplined manner, work calmly and correctly under stress and must be able to work with a minimum of supervision. The official languages are English and French. The working language for the position is English and therefore the engineer must be able to work effectively in this language. Application procedure Important All applicants must hold a current valid work permit for Germany or be EU nationals. If you are interested in this vacancy, and think you have the skills and experience required, please apply by either clicking on, or copying into your browser, the URL below. httpswww.amris.comsercorequirementdisplay.php?refSearchrequirementid42583 If you have any question regarding this position please email space.careersserco.com Position Comms Monitoring Control System and Service Support Reference G013090EUM Application closing date 100613 Start date 150713 If you are not yet registered with Serco we advise you to register your details by adding your details and attaching your CV via httpswww.amris.comsercoalertssignupform.php For additional information about Serco Group please consult our website www.serco.com For additional information about Serco Europe please consult our website www.serco.comeurope For additional information about EUMETSAT, please consult httpwww.eumetsat.int

Tags: service support system control

 

Comms Monitoring Control System and Service Support MF

2013-05-23 12:38:34| Space-careers.com Jobs RSS

With 1.700 employees worldwide, the CS Group is a leading IT company in France and in Germany, and a prime contractor in designing, integrating and operating mission critical systems. It has now been over 30 years that comprehensive CS solutions for space systems and applications, both on the ground and in space, have been part and parcel of this odyssey. TASKS You will be part of the comms team currently 10 persons. Your role will be to maintain and develop monitoring systems for the network and to provide an information base containing configurations, reports and procedures. These activities entail assuming responsibility, at the technical and coordination level, for technical specification, planning, preparation, presentation, execution and reporting. Critical activities will typically be executed by small teams, where depending on hisher expertise and background, you shall be able to assume both the leading key engineer as well as the support role. The activities will take place under the management of the Communications Systems Team Leader or his delegated representative, within the framework of the TSS Department relevant processes, and in full coordination with other inhouse maintenance and engineering and operations teams. A further role will be to interface and liaise with third parties, e.g. service providers and suppliers, for matters related to the services andor products they supply, or to peer with organisations and users, in support of joint activities. You shall perform the following tasks but not only Network Monitoring reviewing on a daily basis the events reported on the network monitoring tools collecting statistics on all comms links and the utilization of system resources monitoring of the network and comms link status and performance, detecting network anomalies and raising alarms and notifications provision of monthly performance reports on all WAN links e.g. for SLA conformance monitoring provision of graphical displays to show the status of comms elements, particularly when backup elements are used reporting of the configuration status of all comms equipment, with automatic detection of configuration changes implementation and maintenance of scripts andor procedures where applicable for the automated andor controlled execution of the above activities provision of all necessary support to ensure the seamless integration of the communications network with the ground segment hardware and application software generation or update of technical documentation e.g. design specifications asbuiltasplanned maintenance procedures, engineering change requests, anomaly reports, user guides Provision of onthejob training to other team members or to Operations controllers provision of standbyoncall support when required Maintenance maintenance of the configurations of network equipment including network monitoring platforms, ensuring that the operational configuration can be restored following equipment failure, including the definition, maintenance and execution of backup procedures Preparation for change proposals to support for network modifications supported where necessary with collected statistics or outstanding anomalies configuration of network monitoringreporting tools implementation of corrective measures, including testing and validation Liaising with server maintenance team for the provision of the workstations and servers dedicated to providing network connectivity gateways or the hosting of network monitoring tools Liaising with other teams for the investigation and resolution network related anomalies, or for the implementing of engineering upgrades and changes Liaising with the internal and external providers of network services for anomaly resolution, scheduling of maintenance windows, and planning and coordinating changes to the service The tasks assigned to you will be agreed through dedicated workpackages with clear identification of activities and outputs expected. PROFILE In addition to having a university degree or equivalent, you shall have at least 5 years experience in the monitoring and reporting of networks in distributed systems and be experienced in the evolutionary upgrade engineering of networks throughout their lifecycle, and their administration and troubleshooting. The experience shall have been made in an operational or production environment, driven by high availability requirements. Hard skills, experience knowledge Proven knowledge and handson experience with the following is mandatory Network management and monitoring techniques and tools Nagios, Netflow, Ntop, Snmptt, Syslogng Configuration and use of the following tools cricket, rancid, smokeping, iperf Programmatic interaction with network equipment e.g. mib access using expect or perl scripting Storage of logs or configurations using structured information tools such as Rancid, RRD, MySQL, CVS Sufficient knowledge of Unix based Operating Systems Redhat, Suse, Aix, Solaris, OpenBSD, Gentoo and Windows Operating Systems to configure and use the tools above Experience of specifying, planning and preparing network engineering activities, as well as their coordination and technical guidance with other engineers within and outside the team involved in the activities, and with the customersusers and other stakeholders Ability to analyse complex systems and to present them in a comprehensible way, with the specific ability to understand relevant details while keeping the focus on the overall system aspects Demonstrated capability to prepare the documents listed in the tasks above Experience of working and performing the tasks listed above in 247 highavailability operations environments Monitoring and supervision of external service provider performance, knowledge of service management and SLAs The variety of the tasks and the scope of the systems to be supported require a high degree of autonomy and good analytical skills. You shall be able to conduct all activities in an orderly and disciplined manner, shall be able to work calmly and correctly under stress and must be able to work with a minimum of supervision. English is mandatory. To apply, please send your CV to FranoisXavier LAFFONT francoisxavier.laffontcs.fr with CC to recrutementcs.fr with the title and the job reference.

Tags: service support system control

 
 

Comms Monitoring Control System and Service Engineer fm

2013-05-23 10:36:04| Space-careers.com Jobs RSS

About us SCISYS Deutschland GmbH provides professional engineering and consultancy services supporting space programmes and missions. We have a strong presence at ESOC and EUMETSAT, as well as serving all ESA sites, ESO, Columbus Control Centre, the German Galileo Control Centre and spacecraft primes. Our team is composed of university graduates and experienced professionals, comprising some of the most knowledgeable, dedicated and talented engineers across Europe. Our services cover the whole life cycle of space programmes from early concepts to operations. Our Space Division provides a dynamic, supportive and friendly atmosphere in which you are encouraged to lead with initiative. We support new ideas from our colleagues and are focused on innovation. Moreover, we actively manage your professional development, training and career progression. For the location in Darmstadt, Germany we are looking for a Comms Monitoring Control System and Service Engineer fm at Eumetsat. Tasks The Generic Systems and Infrastructure GSI Division is one of the divisions within the Technical and Scientific Support TSS Department and is responsible for establishing, maintaining and upgrading generic ground segment functions, services and infrastructure in response to operational and future programmes requirements. The GSI division develops and maintains a state of the art technical expertise and knowhow in the relevant fields and make this expertise available to the Operations and Services to users Department to support routine and maintenance activities and to the Programme Development Department for the development of the Ground Segment for MTG Meteosat Third Generation, GMES Sentinel 3, Jason CS, EUMETSAT Polar System Second Generation EPS SG. One of the teams within the GSI division is the comms team, which is responsible for communications and network systems. The communication systems supported are IPbased and are built of Cisco switches and routers, firewalls and multiplexers, plus the related monitoring and control systems. There are several WAN interfaces, connecting to external suppliers networks. Also voice loop systems and time reference systems are operated. The Consultants role in the comms team will be to maintain and develop monitoring systems for the network and to provide an information base containing configurations, reports and procedures. These activities entail assuming responsibility, at the technical and coordination level, for technical specification, planning, preparation, presentation, execution and reporting. Critical activities will typically be executed by small teams, where depending on hisher expertise and background, the Consultant shall be able to assume both the leading key engineer as well as the support role. A further role will be to interface and liaise with third parties, e.g. service providers and suppliers, for matters related to the services andor products they supply, or to peer with organisations and users, in support of joint activities. The consultant shall perform the following tasks Network Monitoring Reviewing on a daily basis the events reported on the network monitoring tools Collecting statistics on all comms links and the utilization of system resources Monitoring of the network and comms link status and performance, detecting network anomalies and raising alarms and notifications Provision of monthly performance reports on all WAN links e.g. for SLA conformance monitoring Provision of graphical displays to show the status of comms elements, particularly when backup elements are used Reporting of the configuration status of all comms equipment, with automatic detection of configuration changes Implementation and maintenance of scripts andor procedures where applicable for the automated andor controlled execution of the above activities Provision of all necessary support to ensure the seamless integration of the communications network with the ground segment hardware and application software Generation or update of technical documentation e.g. design specifications asbuiltasplanned, maintenance procedures, engineering change requests, anomaly reports, user guides Provision of onthejob training to other team members or to Operations controllers Provision of standbyoncall support when required Maintenance Maintenance of the configurations of network equipment including network monitoring platforms, ensuring that the operational configuration can be restored following equipment failure, including the definition, maintenance and execution of backup procedures Preparation for change proposals to support for network modifications supported where necessary with collected statistics or outstanding anomalies Configuration of network monitoringreporting tools Cmplementation of corrective measures, including testing and validation Liaising with server maintenance team for the provision of the workstations and servers dedicated to providing network connectivity gateways or the hosting of network monitoring tools Liaising with other teams for the investigation and resolution network related anomalies, or for the implementing of engineering upgrades and changes Liaising with the internal and external providers of network services for anomaly resolution, scheduling of maintenance windows, and planning and coordinating changes to the service As an essential part of the tasks above, the consultant is expected to generate and maintain documentation. This may comprise writing and reviewing requirement and design specifications, change proposals, preparing documents supporting procurements, reviewing data packages belonging to technical inspections and reviews, writing and reviewing the asbuilt communication and network architecture and design, writing design evaluation reports, writingreviewing reports, test reports and overall status reports. Essential requirements In addition to having a university degree or equivalent, the consultant shall have at least 5 years experience in the monitoring and reporting of networks in distributed systems and be experienced in the evolutionary upgrade engineering of networks throughout their lifecycle, and their administration and troubleshooting. The experience shall have been made in an operational or production environment, driven by high availability requirements. Proven knowledge and handson experience with the following is mandatory Network management and monitoring techniques and tools Nagios, Netflow, Ntop, Snmptt, Syslogng Configuration and use of the following tools cricket, rancid, smokeping, iperf Programmatic interaction with network equipment e.g. mib access using expect or perl scripting Storage of logs or configurations using structured information tools such as Rancid, RRD, MySQL, CVS Sufficient knowledge of Unix based Operating Systems Redhat, Suse, Aix, Solaris, OpenBSD, Gentoo and Windows Operating Systems to configure and use the tools above Experience of specifying, planning and preparing network engineering activities, as well as their coordination and technical guidance with other engineers within and outside the team involved in the activities, and with the customersusers and other stakeholders Ability to analyse complex systems and to present them in a comprehensible way, with the specific ability to understand relevant details while keeping the focus on the overall system aspects Demonstrated capability to prepare the documents listed in the tasks above Experience of working and performing the tasks listed above in 247 highavailability operations environments Monitoring and supervision of external service provider performance, knowledge of service management and SLAs Microsoft Office Suite, including MSVisio for supporting documentation tasks The consultant shall be familiar with the Unix based Operating Systems and Windows Operating Systems listed above, particularly in the areas of network interface configuration, TCP stack configuration and high availability interface configuration. The variety of the tasks and the scope of the systems to be supported require a high degree of autonomy and good analytical skills. The Consultant shall be able to conduct all activities in an orderly and disciplined manner, to work calmly and correctly under stress and with a minimum of supervision. Desirable Skills In addition, knowledge and handson experience with the following is considered very desirable Access control and authentication solutions tacacs, ssh, vpn Cisco IOS basics, Cisco MIBs, Cisco Works Information storage and access using Wiki, PHP, Gnuplot, R Information analysis using splunk, snort, nessus, wireshark. tcpdump Information replication using rsync, unison Information presentation using graphical mimics Configuration and monitoring of network protocols and applications, e.g. https, nis, nfs, dns, ftp Configuration of dial inout connectivity e.g. using mgetty, wvdial for remote PCs Network time systems and their configuration GPS receivers, NTP servers Configuration of voice loop systems including VOIP and SIP based equipment Interaction with product and service suppliers in support of procurement activities Other Information Fluency in English is mandatory Travel within Europe may be necessary Must be an EU national or possess a currently valid German Work Residence Permit Foreseen starting date is 15 July 2013 To guarantee that your application is processed, please apply via our website httpwww.scisys.dewhereweworkspacecareersspacejobs.html

Tags: service system control monitoring

 

C&W Comms revenue falls amid tough Caribbean conditions

2013-05-22 02:00:00| Total Telecom industry news

Telecoms operator reports flat mobile service revenue and 10% decline in fixed voice revenue.

Tags: conditions falls revenue tough

 

Comms Monitoring Control System and Service Support

2013-05-21 11:36:24| Space-careers.com Jobs RSS

HE Space is a successful international space company. For 30 years, we have been supporting our customers with qualified experts in the field of engineering, science and administration. We are currently looking for a Comms Monitoring Control System and Service Support to support our customer in Germany. Comms Monitoring Control System and Service Support Key Tasks and Responsibilities Our customer is a European organisation providing weather and climaterelated satellite data, images and products for its users. As part of the comms team, you will have the following responsibilities Reviewing on a daily basis the events reported on the network monitoring tools Collecting statistics on all comms links and the utilization of system resources Monitoring of the network and comms link status and performance Provision of monthly performance reports on all WAN links Provision of graphical displays to show the status of comms elements Reporting of the configuration status of all comms equipment Implementation and maintenance of scripts andor procedures where applicable Provision of all necessary support to ensure the seamless integration of the communications network with the ground segment HW and application SW Generation or update of design specifications asbuiltasplanned, maintenance procedures, engineering change requests, anomaly reports, user guides Provision of onthejob training and of standbyoncall support when required Maintenance of the configurations of network equipment Preparation for change proposals to support for network modifications Configuration of network monitoringreporting tools Implementation of corrective measures, including testing and validation Liaising with server maintenance team and with the internal and external providers of network services for anomaly resolution, scheduling of maintenance windows, and planning and coordinating changes to the service. Skills Experience You will have the following qualifications and relevant experience University degree or equivalent in a relevant field Several years experience in the monitoring and reporting of networks in distributed systems and in the evolutionary upgrade engineering of networks throughout their lifecycle, and their administration and troubleshooting Experience with Nagios, Netflow, Ntop, Snmptt, Syslogng and in the configuration and use of the following tools cricket, rancid, smokeping, iperf Fluency in English is mandatory. This job is located in Darmstadt. We are looking for candidates who are available from August 2013 or as soon as possible thereafter. If you think you have what it takes for this job, please send us your Europass CV in English and in Word to Ms Cristina Espino at jobshespace.com, quoting job reference DED2017 before 10Jun13. An exciting and dynamic international working environment awaits you! Please note Due to work permit restrictions for this position, please apply only if you are citizen of a European Union state or if you already hold a work permit for Germany.

Tags: service support system control

 

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