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Tag: infrastructure
California Energy Commission approves $95M plan for clean transportation investments; zero-emission infrastructure
2019-09-12 11:55:43| Green Car Congress
Tags: plan
california
energy
clean
UK to invest 400M to help develop rapid charging infrastructure points
2019-09-12 10:55:33| Green Car Congress
Tags: points
develop
rapid
infrastructure
Grants Issued to Help Michigan Improve Recycling Infrastructure
2019-09-12 10:00:00| Waste Age
Grants totaling $1.23 million aim to improve and expand recycling programs in eight Lower Peninsula counties.
Tags: improve
issued
michigan
infrastructure
IT Infrastructure Developer 2 FTE
2019-09-09 12:17:35| Space-careers.com Jobs RSS
Aurora is an established supplier of skilled manpower to ESA and in particular at ESTEC and ESAC. Overview We are looking for an experienced IT Developer and Systems Engineer, to join our team which provides onsite support at ESAC, located in Madrid, Spain. The candidate will provide Specific Computer Engineering Support for the SciOps technical IT Unit team at ESAC. It involves system administration activities for those computer systems used for science operations and research activities to all science operations centres and science ground segments located at ESAC, either in development, operational or in postoperational phase. These computers are general servers or workstations mainly based on Linux and Sun Solaris, Macintoshes, PC for Office Automation activities. The environment also includes Disk Storage infrastructure, Virtual infrastructure as well as GRIDCluster and Cloud computing infrastructures. Systems can be physical machines or provided through virtual and cloud infrastructure. These systems are connected to networks organized by functions operational, office and development, external services, GRID, Cloud and administration networks. It specifically excludes ESA corporate informatics infrastructure services office automation, network, terminal servers, Lotus Notes, MS office, LAN and communications, In particular we are looking for candidates to provide evolution within the following areas virtualization, cloud, storage, monitoring, machine data analytics, containers, hadoopspark, backup, with a focus on lean and automation. A specific support on the following tasks is requested Installation and administration of container orchestration environments Installation and administration of spark and hadoop cluster Automation of any of the tasks described in this work package. Specific qualification requirements A relevant University degree, preferably a Masters in Computer Science. At least 4 years of relevant working experience in the activities mentioned above. Ideally the candidate shall have a broad experience, working in diverse companies with IT automation projects. Specific knowledge is required in the following areas Container orchestration e.g. kubernetes Big data technologies e.g. spark, hadoop IT automation technologies e.g. Ansible, StackStorm, Terraform Knowledge of agile methodologies andor ITIL framework is also an asset. The working language is English and Spanish is desirable. Legal and Security Requirements All applicants must be legally allowed to work in Spain without the need to obtain a work visa. Only European Union EU, European Economic Area EEA and SWISS citizens can be employed by Aurora in Spain. Applicants are required to provide a copy of their passport and degree certificate. Aurora will validate the Degree with the issuing University and provide evidence to ESA. In line with ESAs security requirements, prior to issuing a letter of employment the applicant shall provide to Aurora a recent official document declaring that they are of good conduct from the country where currently resident, and Aurora will validate your employment history. Location It is expected that the work will be performed at the ESAC, the European Space Astronomy Centre at Villafranca del Castillo, near Madrid Spain. Contract The selected candidate will receive good remuneration. You will be registered for both social security and tax in Spain. The standard working hours are 40 per week. There are 12 public holidays and an additional 30 annual days holiday. In addition to public health services Aurora provides private medical insurance in Spain to the employee. Training to improve efficiency and provide strength for future career are of course included. Aurora can assist financially and provide recent experience information for relocation. To be considered for this Position Provide as soon as possible and prior to 1 October 2019 a summary of why you are a good candidate for the position together with a complete and detailed Candidate Proposal Form or CV and Motivation Letter to Mr. Davide Starnone at email davide.starnoneaurora.nl and copy Mr. Alex Jeanes at email alexjeanesaurora.nl quoting reference SCO172 RTSSCIOP00172. Please read our Recruitment Process for ESA for more details. Aurora will agree conditional employment terms and conditions with candidates before presenting them by 7 October 2019, 13.00 hours.
Tags: developer
infrastructure
fte
Customer Service Manager, Video Infrastructure and Services, Americas
2019-09-06 12:16:46| Space-careers.com Jobs RSS
About us Its a great time to be part of the SES team We are the worlds leading satellite operator with over 70 satellites in two different orbits, Geostationary Orbit GEO and Medium Earth Orbit MEO. We provide a diverse range of customers with global video distribution and data connectivity services through two business units SES Video and SES Networks. Our global team works collaboratively to make a significant, and often lifechanging difference in the world. As part of our team, you will play an integral part in delivering on our vision. At SES, we connect and enable broadcast, telecom, corporate and government customers, and enrich the lives of billions of people worldwide. Customer Service Manager, Video Infrastructure and Services, Americas United States Princeton, New Jersey Your Job The CSM role is a customer facing position with responsibility for direct interaction with the customer while leading the effort to implement, operate and maintain SES Video infrastructure and services that are delivered to the customer. The CSM will focus on supporting existing services and rolling out new services for customers. The CSM owns the customer relationship on behalf of the Global Services organisation from Post Sales activities to service delivery and ongoing operations and maintenance support. The CSM is responsible for managing the Program delivery, maintaining operational performance and SLAs, and driving service quality. The CSM is the key Voice of the Customer within SES Video for all Post Sales customer journey touchpoints, understanding what each customer values the most in terms of operational support and ensuring that the whole SES Video team interfaces with the customer to drive service quality to maintain and enhance revenue. The CSM plays an important role in maintaining current business and securing new business. The CSM will be the main services leader driving the relationship with the customer and will have frequent interaction with the customer onsite and remotely. The CSM will support the SES Video organization through proposal and will be in the leadership of implementing new or upgraded existing services. The CSM will be the focal point and control instance in the interest of the customer and SES for ongoing operation of the contracted service and corresponding maintenance activities. The CSM will lead and assist the development of process, procedures and tools to further advance SES Video ability to provide value added services to its customers. Your Responsibilities PreSales Support Support SSL Sales during Presales phase by developing the LifeCycle SOW and PL Inputs Customer Management Operate as the main point of contact to the customer during postsales phase Leadership in terms of project management for the delivery of new Services and upgrades Plan, staff and manage the delivery of new services and upgrades managing timelines, mile stones and deliverables in front of the customer and internally Operations Management Oversee the ongoing operations and maintenance of live sites to ensure that Customer SLAs, KPIs and expectations for service quality are successfully being delivered Voice of the Customer Act as the Voice of the Customer and provide feedback to the Services Organization to ensure that customer requirements and needs are delivered Quality Assurance Facilitate service quality, performance and business reviews with the Customer New Business Support revenue grow by identifying opportunities for new services and upgrades towards SES Video Commercial Process Provide inputs to the general overarching process procedures. Develop or provide inputs for video specific process procedures Key Results Input for PreSales quotes SOW definition Implementation and delivery of New ServicesService Upgrades Ensure the delivery of Customer Operations Performance Reports Weekly Monthly of SLA performance and other Ops itemsCustomer Adhoc Reports on time and in the expected quality Quarterly Business Reviews Change Requests and Implemented Changes Process and Procedures Liaising with customers on a regular basis Your Competencies Strong verbal and written communications skills coupled with an ability to convey messages in an appropriate manner to both external and internal customers Strong project management and organizationcoordination skills Ability to work under pressure, use judgement to make decisions and adapt to change Selfinitiative, courage and pragmatism in order to identify and overcome impediments World class attitude to customer service, passion and customer centric thinking Excellent presentation skills Strong interpersonal skills and an ability to work effectively in a global high energy multicultural team and interface with a global customer base and understand their needs Sense of urgency, initiative and competitive drive to get things done Resourcefully working through or around anything blocking things that need to be accomplished Attitude to drive a continuous improvement process Ability to work at in a fast pace environment Willing to travel and interface directly with clients, up to 40 of the time Overlooking the Americas market and processes of the customer and being consultant to optimize his business Fluent English, Spanish and other additional languages welcome Your Profile Bachelor of Science or Business degree preferably in Engineering, Technology, Computer Science or Information Systems or equivalent experience required A minimum of 10 years relevant experience in a project management, business management, service delivery andor account management role Ability to manage virtual and remote teams PM certificates or performed trainings appreciated Proficient in Microsoft Office skills Knowledge of industry and Americas market Whats in it for you? In addition to a competitive salary and benefits package, we offer you a truly global opportunity in an exciting industry and all the support youll need for both your professional and personal development. But most of all, we offer a truly unique opportunity to play your part in making a difference for those who need it most. We strive to uphold honesty, transparency and courage in everything we do. Were proud to belong to the SES team and collaborate towards success. Good to know SES and its Affiliated Companies are committed to hiring and retaining a diverse workforce. We are an Equal OpportunityAffirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law. In conformity with U.S. Government technology export regulations, including the International Traffic in Arms Regulations ITAR and the Export Administration Regulations EAR, andor other applicable U.S. law, regulation or other requirements imposed by the U.S. Government, certain positions may require U.S. Citizenship, status as a lawful permanent resident of the U.S. or a protected individual as defined by 8 U.S.C. 1324ba3, or eligibility to obtain the required authorizations from the U.S. Department of State or U.S. Department of Commerce. For more information on SES, click here. Apply HERE
Tags: service
services
video
customer
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