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ACSI: Customer Satisfaction Erodes Further With Weak Results Across Auto Industry

2014-08-26 15:04:36| Auto Dealers - Topix.net

The national ACSI score drops another 0.1 percent to 76.1 on a 100-point scale after experiencing a precipitous 0.8 percent decline in the prior quarter.

Tags: results auto customer industry

 

Satisfaction with Retail Electricity Providers Improves Dramatically from Last Year

2014-08-13 20:15:00| Transmission & Distribution World

Despite an extremely severe winter and correspondingly high electricity bills, satisfaction with retail electric providers has improved dramatically from 2013, driven in part by improved communications. read more

Tags: year retail providers satisfaction

 
 

Overall Customer Satisfaction with Residential Electric Utilities Continues to Improve

2014-07-16 21:39:00| Transmission & Distribution World

Overall customer satisfaction with residential electric utilities has increased year over year driven primarily by improvements in corporate citizenship and outage communications. Content Classification:  Curated read more

Tags: customer improve continues electric

 

2014 Salary and Job Satisfaction Survey: So Happy Together

2014-07-11 14:30:00| Food Processing

Job satisfaction is high and the 'average' salary of $97,303 is a 3.16 percent increase for this group.

Tags: together job happy survey

 

Multiple Program Offerings, Awareness and High Customer Engagement Drive Utility Satisfaction

2014-05-28 20:15:00| Transmission & Distribution World

Satisfaction levels for utilities increase when customers are aware and engaged in multiple program offerings, according to the J.D. Power 2014 Consumer Engagement Study. Content Classification:  Curated read more

Tags: high program customer drive

 

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