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US: Skechers, Levi Strauss top customer satisfaction survey

2013-10-18 14:43:00| Daily apparel & textile news and comment - from just-style.com

Customer satisfaction with athletic footwear and apparel manufacturers, including Skechers and Levi Strauss, remains high and stable, new research suggests.

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Service Management Software drives customer satisfaction.

2013-10-16 14:31:42| Industrial Newsroom - All News for Today

Available on-premise or in cloud, IFS Metrix Service Management v5.6 offers complete end-to-end product spanning Android mobility, Windows Mobile, dynamic scheduling, and appointment booking. Workflow Designer and wizard-driven workflow engine facilitate rapid development and deployment of new processes. Multimedia Solutions Search function helps customer service representatives improve initial call diagnosis, offering self-service recovery actions and minimizing unnecessary field dispatches. This story is related to the following:Customer Relationship Management (CRM) Software | Scheduling Software

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Utilities Can Generate a Digital Advantage by Prioritizing Customer Satisfaction and Asset Optimization

2013-09-25 19:15:00| Transmission & Distribution World

Capgemini has released findings from its inaugural Digital Utility Study produced by IDC Energy Insights. read more

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ParknPool Repeat Winner of Award for Outstanding Client Satisfaction

2013-09-19 06:00:00| Industrial Newsroom - All News for Today

At an Associa Advantage® vendor partner meeting in Washington DC on September 16, partners were recognized for their hard work in 2013. ParknPool was presented the Most Valuable Partner Award for Highest Customer Satisfaction due to their excellent customer service and exceptionally high rate of satisfied Associa Advantage® clients.<br /> <br /> Lexington, VA <br /> <br /> On Monday September 16, 2013, ParknPool was recognized by Associa Advantage® as one of their Most Valuable Partners for ...

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PC satisfaction scores dip as customers drift to tablets

2013-09-17 14:02:22| InfoWorld: Top News

The jarring combination of Microsoft's radical reinvention of Windows with old-style hardware caused the average satisfaction score of PC makers to slip in the last year, a pollster said today. Meanwhile, Apple again took top honors by tying its own 2011 record in computing device customer satisfaction as measured by the American Customer Satisfaction Index (ACSI), a consumer survey that's tracked opinions on technology for 18 years.

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