je.st
news
Tag: providers
How can telecoms providers transform how they service their corporate customers in digital?
2021-10-20 02:00:00| Total Telecom industry news
As corporate customers are presented with more choice, telecommunication providers (telcos) need to look for opportunities to present themselves as strategic partners for business-critical solutions, beyond the standard offering of connectivity. Digital technologies are disrupting core telecommunications products in a variety of ways: nimble entrants to the sector are proving that they can provide similar products with an innovative digital flavour. This means that Chief Information Officers (CIOs) have many more options…read more on TotalTele.com »
Tags: in
service
digital
corporate
Cummins collaborating across autonomous vehicle system providers to offer leading powertrain solutions
2021-10-12 13:55:46| Green Car Congress
Tags: system
offer
solutions
leading
How can telecoms providers transform customer experience?
2021-09-17 02:00:00| Total Telecom industry news
This has resulted in lower prices for customers, who are now presented with multiple phone and tariff combinations when they choose to change their plan or upgrade their handset. However, this choice can soon become confusing when the phones and plans on offer are broadly similar. To stand out telecoms providers need to make customer service their brand differentiator and the arrival of 5G provides the perfect opportunity to do so. Consumers usually don’t want to think about their mobile bill or usage unless there is a problem. However, when they do contact their provider they have very high expectations, especially when it comes to digital customer service and complaint handling. Digital brands such as Amazon have set the gold standard on how consumers want to be treated by organisations, and this customer service experience is now expected across all sectors. Further to this, the Covid-19 pandemic has forced consumers to become digital natives…read more on TotalTele.com »
Tags: experience
customer
providers
transform
Third quarter of 2021 looks bullish for majority semiconductor providers: IC Insights
2021-09-13 02:00:00| Total Telecom industry news
The semiconductor industry is likely to record massive growth in the third quarter due to crippling semiconductor shortage across the world. In its recent compilation of the sales growth expectations for the top 25 semiconductor providers, IC Insights has revealed that the third quarter of 2021 will bode well for most players…read more on TotalTele.com »
Tags: majority
providers
quarter
insights
Major U.S. pay TV providers lost ~1,230,000 subscribers in 2Q 2021
2021-08-20 09:34:11| Digital TV News
August 17, 2021 Leichtman Research Group (LRG) has found that the largest pay-TV providers in the U.S. lost about 1,230,000 net video subscribers in 2Q 2021, compared to a pro forma net loss of about 1,505,000 in 2Q 2020.
Tags: major
pay
lost
providers