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Tag: satisfaction
Satisfaction with Household Products Drops in Annual Survey
2014-10-21 07:07:00| Happi Breaking News
Clorox is only large company to escape satisfaction loss this year.
Tags: products
annual
survey
satisfaction
BMW leads new-car sales satisfaction in India among luxury brands
2014-10-09 07:15:14| Auto Dealers - Topix.net
J.D. Power 2014 India Sales Satisfaction Index Study, luxury segment points to the fact that such buyers are more likely to get online during their new-vehicle shopping process, and post feedback about their purchase experience, when compared with mass market passenger car buyers. The study measures overall satisfaction among new luxury vehicle buyers with their sales experience based on delivery process, delivery timing, salesperson, sales initiation, dealer facility, paperwork, and deal.
Tags: sales
india
brands
leads
Falcon Fastening Solutions Announces 2014 Customer Satisfaction Survey Results
2014-09-24 06:00:00| Industrial Newsroom - All News for Today
Falcon Fastening Solutions, Inc. is pleased to announce the results of our 2014 Customer Satisfaction Survey.<br /> <br /> Falcon has the great privilege to serve customers in various industries and with very different needs and requirements.<br /> <br /> Our customers range in fastening and class “C” component supply requirements from blanket orders on occasion to hourly point of use replenishment onsite at their facility. We are thrilled that our loyal staff have, once again, ...
Tags: results
customer
solutions
survey
Dutch triple-play providers improve customer satisfaction
2014-09-23 09:57:00| Telecompaper Headlines
(Telecompaper) More than half of Dutch households (56%) were subscribed to three fixed services from one provider in Q2 2014. Four percent of those triple-play customers also had a mobile subscription from the same provider (quad-play), according to Triple Play Insights Q2 2014 report by Telecompaper. Overall, triple-play providers have a Net Promoter Score (NPS) of -6, up from -11 a year ago. The NPS measures what share of customers would recommend their provider to others. An improving score suggests more consumers are satisfied with their services. Ziggo and KPN score slightly higher than the market average, with NPS of 0 and -4 respectively, whereas UPC, Tele2 and Online.nl score below average (-13, -18 and -17).
Tags: customer
improve
providers
satisfaction
Countdown: See which car brands are best for customer satisfaction
2014-08-29 15:33:31| Auto Dealers - Topix.net
Though new car sales continue to climb - up 5 percent through July - customer satisfaction has dropped for a second straight year - down 1.2 percent - according to the American Customer Satisfaction Index.
Tags: customer
car
brands
satisfaction
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