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Comcast launches eye-control for the television

2019-06-17 15:30:17| Digital TV News

Comcast has launched a feature that gives people with physical disabilities the ability to navigate their TV using only their eyes. Xfinity X1 eye control is a web-based remote for tablets and computers that pairs with an existing eye gaze system and allows viewers to change the channel, set a recording, search for a show and more, all with a glance.

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Comcast launches streaming platform for Xfinity Internet customers

2019-03-21 20:00:45| Digital TV News

Comcast has announced the launch of Xfinity Flex. Available to Xfinity Internet customers, the service consists of a 4K HDR streaming TV device with voice remote, packaged with Comcasts home WiFi, mobile, security, and automation services.

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Comcast Technology Solutions launches ad hosting solution

2018-04-10 18:40:38| Digital TV News

Comcast Technology Solutions has announced AdStor, a cloud-based advertising platform. Built on a centralized cloud management architecture, AdStor streamlines the relationship between ad buyers and sellers by hosting advertising content in an aggregated library.

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Comcast launches new voice-enabled remote control

2015-05-07 09:58:00| Telecompaper Headlines

(Telecompaper) Comcast announced a new voice-enabled remote control which uses RF technology from Texas Instruments (TI). The device allows customers to navigate tens of thousands of shows and movies on the X1 platform with their voice. The new Xfinity remote with voice control lets viewers search for networks, shows and movies, set DVR recordings, get recommendations, navigate Xfinity On Demand and more. The voice remote is available to all eligible X1 customers. New customers will get the remote during their installation and existing customers can either go to an Xfinity Store to pick one up for free or order online at xfinity.com/voiceremote. 

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Comcast launches major customer experience improvement drive

2015-05-06 16:55:00| Telecompaper Headlines

(Telecompaper) Comcast has announced a new, multi-year plan to reinvent its customer experience. The plan aims to look at every decision through a customer lens and make measureable changes and improvements across the company. As part of the plan, Comcast will create more than 5,500 customer service jobs over the next few years and set a goal to always be on time for customer appointments by the third quarter of this year. The company will make major investments in technology and training and will simplify billing and create better policies to provide greater consistency and transparency to customers. Finally, hundreds of stores across the country will be renovated and new technologies developed so can customers can interact with the company how and when they want.

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