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Tag: service delivery
Food box delivery service HelloFresh receives seven refrigerated Mercedes-Benz eVito vans
2020-08-26 10:55:36| Green Car Congress
Tags: service
box
food
delivery
Internship Customer Service Delivery, Database Configuration Tools
2020-07-01 10:11:28| Space-careers.com Jobs RSS
ROLE DESCRIPTION SUMMARY 6month internship, starting at earliest convenience This is an exciting opportunity to become part of the Customer Service Delivery CSD team in a fastpaced, global organization within an innovative and unique industry. Based in Luxembourg Betzdorf, you will be involved in developing a graphical interface, representation and configuration tool for our Carrier System Monitoring CSM which will allow us to graphically configure our remote monitoring systems and generate the database configuration file for input to our SQL database. This should also be able to read the database and give a graphical interpretation of the database configuration. YOUR RESPONSIBILITIES Generate outline requirements and specifications for the database graphical interface tools Specify the software packages required Present solutionpresentation and create a beta version for evaluation Demonstrate full system to management for final approval on development Communicate regularly with technical and operational staff on the concepts and progress Commission and install new application andor customize COTS applications to make them compatible with the database graphical user interface requirements Create an offline demonstration of the full functionality of the tools created TD environment Create full detailed documentation of the functionality of the system and fully comment any coding Write user documentation, procedures and definitions YOUR PROFILE Current and advanced student in Computer Science Bachelors or Masters degree Excellent analytical and judgment skills, experience with database systems Ability to set priorities and to work under tight deadlines Computer literacy MS office suit, MS SQL, PHP, HTML, AJAX, SOAP, Visio Ability to work independently as well as in a team Ease with communication at all levels Fluency in spoken and written English with additional languages considered an asset EU nationality or work permit for Luxembourg. Apply HERE
Tags: service
tools
customer
database
Asahi UK announces home delivery service Beer Pronto
2020-06-22 17:13:39| Daily beverage news and comment - from just-drinks.com
The UK unit of Asahi has launched an online store for next-day delivery in the country of beer brands including Asahi and Peroni Nastro Azzurro.
Tags: home
service
delivery
beer
IT Service Delivery Manager
2020-04-10 11:15:12| Space-careers.com Jobs RSS
At Serco not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world, we are innovators,committed to redesigning and improving public services for the benefit of everyone. Serco and Proud Make a difference every day. We currently have an exciting opportunity for an IT Service Delivery Manager, based in the North of Italy. Main Responsibilities The IT delivery manager is responsible for the implementation and management of quality of the IT services provided to customer under contractual conditions, the main duties are Coordinate all activities to ensure the required standard of service is achieved and maintained. Grow services in order to meet clients and expectations, whilst maintaining strict budgetary control in line with Client requirements. Ensure that all Customer regulations and policies are followed. Undertake regular meetings with Customer as set out in the Contract to ensure effective and meaningful lines of communication are maintained. Monitor standards of operation, ensuring that the required standards are achieved and maintained. Where variances do occur, ensure written explanations are provided to justify these and to implement required action plans to ensure correction where appropriate. The Ideal Candidate The right candidate will bring University degree in one of the following fields Computer Science, Information Technologies, Mathematics, Physics, Engineering, Business Administration, Business Management or related areas. At least ten 10 years of work experience, within Service Management and IT Delivery. Proven experience of Service SupportService Delivery related activities with the ITIL framework including ITIL V2, V3 or V4 methodology. Important Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law. Applicants are reminded that they will be requested to produce such documentation during the recruitment process. Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization. Data Protection When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request. You may submit a written request revoking your consent to this agreement at any time.
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manager
delivery
service delivery
ESTRACK Service Delivery Manager
2020-04-01 20:16:50| Space-careers.com Jobs RSS
Serco Services GmbH part of the Serco group, A FTSE250, Multinational Service Provider with over 50,000 employees worldwide. Sercos space heritage over the last 40 years has placed us in the Space News Top 50 Space Industry Manufacturing and Services Companies We work alongside EUMETSAT and the European Space Agency, where we are the largest onsite service provider with ca. 300 staff. We currently have an exciting opportunity for a ESTRACK Service Delivery Manager based at ESOC. Job Description Highly competitive salary Corporate Benefits Package Relocation Assistance if applicable Further information available from the Serco Europe Recruitment Team Main Responsibilities For our activities in the European Space Agency Darmstadt, Germany, we are currently seeking to employ a highly motivated and enthusiastic Service Delivery Manager to work in an exciting innovative international environment. The role is part of the Network Operations Centre NOC tasked with coordinating, configuring and monitoring activities related to the ESA ground segment, specifically the Telemetry, Tracking and Command TTC stations of the ESTRACK ground station network. The NOC is responsible for providing 1st and 2nd line support to the ESA space missions and its users. It provides Ground Station Operations, Operational IT and Operational Control Centre services and acts as single point of contact for realtime service requests from ESTRACK and MOIIT users. The main tasks of the Service Delivery Manager will be Managing the NOC shift team, the NOCEngineering team and NOC Scheduling team Provide leadership and guidance to staff Act as an official interface to the customer and users Manage and maintain the shift plans in accordance with operational and legal requirements Act as the escalation point for issues for both staff and the customer Support to service transition rollout of new solutions and operational validation Support of LEOP launch and early orbit activities Reporting Tracking of issues and incidents Together with the training officer ensure ongoing training and recertification of the NOC staff QA including trackingresolution of actions, reporting and participation in reviewsaudits. The Ideal Candidate The Ideal Candidate will require good professional experience in service delivery in a 247 endtoend ground station environment. HeShe will possess the following qualities Strong experience in team management and supervision in difficult 247 environments Strong leadership skills Experience in training and mentoring staff Experience in ITILbased service management Solid knowledge of KPISLA driven service environments Indepth knowledge of the ESAESTRACK operational environment and ground station operations Good knowledge of QA systems Fluent in English, both in speech and writing Selfstarter, able to work independently with little or no supervision Proactive and confident personality with good persuasive skills Teamplayer, able to interface with technical and management personnel Wellorganised, able to prioritise and manage several tasks in parallel Working IT knowledge, including Linux, networking concepts and common tools and software applications Working knowledge of telecommunications, including wave propagation, EM spectrum, modulation techniques, antennas, signal gain and loss, analogue and digital transmission, multiplexing and switching Have a good understanding of IT security concepts, technology and best practices Have a good understanding of IT networking WANLAN concepts, technology and troubleshooting PC literacy MS Office Products, Lotus Notes Able to write and present documentation and reports. University degree in AerospaceEngineering or related field advantageous. Important Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law. Applicants are reminded that they will be requested to produce such documentation during the recruitment process. Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization. Data Protection When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request. You may submit a written request revoking your consent to this agreement at any time. About The Company Serco is one of the worlds largest providers of public services, employing over 50,000 people in over 20 countries. We work closely with the European Government Institutions Space Agencies providing crucial Services with over 300 staff members. The services we provide are often of critical importance to the communities and nations we serve, Providing public services is one of the most satisfying and rewarding careers you can have, you have an ability to make a real positive difference to peoples lives and to your community and country. As a business which delivers frontline public services, employing tens of thousands of people, we are constantly developing and promoting people our need for skilled professionals is insatiable and few companies can offer as many opportunities for individuals to grow their careers What connects the ever growing Serco workforce is a passion for delivering great service To keep ahead we have to constantly evolve and enhance the way we deliver our services and everyone in Serco has a role to play here. Serco provide the right environment to encourage ideas and a comprehensive Best Practice support network that enables them to put their ideas into action. If you share our values then join with over 50,000 colleagues globally who are equally as passionate about delivering great service as you A career with Serco offers the chance to work with both inspirational people and innovative contracts, in a dynamic and exciting environment. We have a mandate to execute brilliantly and our people lead and inspire based on our core values, Trust, Care, Pride and Innovation. Take pride in what you do.
Tags: service
manager
delivery
service delivery