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BT accuses Sky of 'selective spin' after call for Openreach probe

2015-06-29 02:00:00| Total Telecom industry news

U.K. TV and broadband provider has urged Ofcom to ask for CMA investigation that could lead to structural separation of BT's infrastructure arm.

Tags: call sky spin probe

 

UK operators call for access to BT Openreach network

2014-11-24 08:22:00| Telecompaper Headlines

(Telecompaper) The UK Competitive Telecommunications Association (UKTA) has called on regulator Ofcom to improve competition in the business market by opening up access to the passive infrastructure operated by BT Openreach, the operator's network business. The group, which includes EE, Sky, TalkTalk, Virgin Media, Vodafone, Colt and Level 3, state that the needs of businesses have been left behind while policymakers and regulators have focused on residential users, with domestic areas often getting a better broadband service that business parks. They feel that as long as BT has control of the basic infrastructure, competition and innovation will be stifled. UKCTA cites a survey showing that a significant portion of businesses believes that Openreach has restricted choice in the market and urges Ofcom to return its focus to improving competition. The group claims that Openreach has consistently failed to meet its own standards on delivery times, fault rates and fault repair times. Separately, Reuters reports that BT has responded that forcing Openreach to open access to BT ducts would raise costs and that BT was publishing its service voluntarily to show its commitment to improving service. The company said, "The UK has a vibrant wholesale business connectivity market, with strong competition and innovation amongst a large number of providers."

Tags: call access network operators

 
 

BT may fold wholesale arm into Openreach

2014-11-14 01:00:00| Total Telecom industry news

U.K. incumbent says it is examining how it can better serve telco customers.

Tags: arm wholesale fold openreach

 

Openreach Strengthens Ethernet Access Direct Services with Ciena

2014-08-28 12:24:45| Telecom - Topix.net

Openreach's communication provider customers are looking to capitalise on the UK's high-capacity Ethernet business services market, which is expected to grow by 23 per cent over the next three to four years according to 1, by offering faster and more reliable Ethernet service delivery.

Tags: services access direct ethernet

 

Openreach takes language lesson to improve customer service

2014-07-31 02:00:00| Total Telecom industry news

Joe Garner wants to give customers more visibility on their line installation; favours in-house engineers over contractors.

Tags: service customer language improve

 

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