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Junior Service Transition Manager Network Security
2019-02-05 10:29:38| Space-careers.com Jobs RSS
A New vacancy for a Junior Service Transition Manager has arisen within the Airbus Defence Space service management team in Newport, South Wales. We are looking to develop a candidate, who is able to demonstrate familiarity with service delivery, project management and customer relationship management practices, into a Service Transition Manager. The Junior Service Transition Manager will be reporting within the service management team, the Junior Service Transition Manager will eventually be responsible for the transition of specific Airbus services from initial contract award into the delivery phase of the ITL service model. This will be an excellent opportunity for an individual to either develop a new career or learn different skills within the military, central government and public services sectors. What we offer Challenging tasks in a company with some of the most innovative cyber security technology and services Integration into an international network of Network security experts across and outside of Europe Participation in Europewide projects as prime supplier Exciting development opportunities and perspectives within Airbus as a global player An attractive company pension scheme Airbus Group success share scheme Flexible working hours Tasks Workload will vary depending on business patterns Several transition projects may run in parallel, or there may be periods where no transition projects are in flight. During these quieter times the candidate will be expected to work with the Newport Service Lead to define and implement new standard and repeatable transition models depending on the service contracted. The individual will be both customer and internal business facing and basic knowledge of ITIL disciplines such as incident and problem management is required. The candidate should also be comfortable with a Project Management discipline. The candidate will be required to work independently within differing security requirements and client organisations. Create and maintain relationships to ensure services are transitioned to time and cost in line with planned milestones, thus avoiding financial and reputational impact Liaise with customers, internal functional management, partners or third party service providers Dependent upon experience and developmental planning, the candidate will become accountable and responsible for the risk free take on and run of new services including ensuring that all new projects work in line with the technology strategy and ITSM tooling and platforms Ensure that AIRBUS services commence on time and to quality and all required support staff are able to take on services with no knowledge or capability gaps Provide reports as required by the Service Delivery lead Work closely with the Service Operations team as key stakeholders Contribute to continual service improvement. This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Companys success, reputation and sustainable growth. Your skills The Junior Service Transition Manager must be able to demonstrate An awareness of service delivery practices, preferably ITIL within the Defence or security sectors A Project Management ability Experience in operating a network or security managed Service would be preferred Knowledge of how KPIs and SLAs are managed Awareness data security practices Able to develop and implement new processes and procedures Able to work in an autonomous way and be comfortable in customer facing situations Capable of performing a Service Deliver Management role if required, dependent on current team workload and business forecasts Must be UK Security Cleared or if lapsed can demonstrate previous clearance levels within the last 12 months. This role is based at Airbus Defence and Space offices, Newport, South Wales, with occasional requirements for business travel within the UK and abroad Many of our staff work flexibly in many different ways, including parttime. Please talk to us at interview about the flexibility you need. We cant promise to give you exactly what you want, but we do promise not to judge you for asking. We value the strength that diverse perspectives bring to our business, so if you require any reasonable adjustments to fully participate in the recruitment process please discuss this with the recruiter who contacts you Work Experience Not specified Contact Please apply for this vacancy online at our careers site www.jobs.airbus.com with your CV attached. By submitting your CV or application you are consenting to Airbus Group using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus Group. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Apply HERE
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Category:Transportation and Logistics