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The journey from traditional telco to digital service provider

2021-10-19 02:00:00| Total Telecom industry news

In recent years, it has become increasingly apparent to operators around the world that they must go beyond traditional telco services if they are to survive and thrive in an increasingly digital age. This is especially true of the B2B sector, where telco customers are increasingly looking for more than just raw connectivity. Partially spurred on by the pandemic, enterprise customers are rapidly growing more digital, with more specific service requirements from their telco partners. “The B2B sector is growing more rapidly than B2C, partly through the incorporation of new areas of products…read more on TotalTele.com »

Tags: service digital traditional provider

The journey towards digital first customer experience

2021-10-04 02:00:00| Total Telecom industry news

In the wake of the coronavirus pandemic, our lives are undeniably more digital than ever before. For consumers, this has meant not only an enormous shift to online services, but also a greater appreciation for what high quality customer experience looks like. For Aimie Chapple, CEO of Capita Experience, who spoke to us at this year&rsquo…read more on TotalTele.com »

Tags: experience customer digital journey

From deployment to recycling: A submarine cable journey with Orange International Carriers

2021-09-02 02:00:00| Total Telecom industry news

As one of the largest operators in the world, it goes without saying that Orange has a deep relationship with the submarine cable ecosystem. The company has a long history of building and operating these systems, both on its own and as part of wider consortiums, and is now looking to expanding to offer their services to new projects. As part of its broader portfolio…read more on TotalTele.com »

Tags: international orange cable journey

Jabra Marks Sustainability Journey with 100% Sustainable Packaging

2021-07-14 05:59:00| Waste Age

LOWELL, Mass. -- Today, just six months after the launch of the company's newest earbuds, the Elite 85t, Jabra unveiled the latest milestone in the company's sustainability journey: 100% recyclable packaging for the Elite 85t as well as the Evol

Tags: marks packaging journey sustainable