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Application Engineer

2020-03-27 16:15:51| Space-careers.com Jobs RSS

At Serco not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world, we are innovators,committed to redesigning and improving public services for the benefit of everyone. Serco and Proud Make a difference every day. We currently have an exciting opportunity for an Application Engineer, based in Frascati Rome,Italy. Main Responsibilities We are looking for an Application Engineer for joining the Serco Engineering team. The right candidate will carry out the following tasks Provide customers with ongoing application technical support. This support includes responding to customer issues, transferring to operations updated software that solves bug issues, performing installations and working with the customer service team Acquire and analyse customer needs and problems, making recommendations for new developing solutions Customer analysis to tune applications that respond to customer need Generation and maintenance of Operational Procedures and work instructions Management of service incidents, anomalies and issues troubleshooting Support testing and verification activities Support the maintenance, operation and transfer of the managed applications Provide innovative solutions to common problems Generate ideas for innovating managed applications Work with customer service and quality analysis teams to optimize products and ensure products stay uptodate and continue to satisfy customer needs Contribute to the continuous evolution of the managed applications Regular interaction with technical, applications and operational staff to ensure systems integrity and security Application monitoring and alarm analysis Interface with third party suppliers Technical notes editing support Execute regular application maintenance activities The Ideal Candidate Technical skills requested Good knowledge in Linux Operating Systems e.g. RedHat, CentOS Knowledge of Linux shell scripting Knowledge of Database Management Systems Knowledge of Apache Knowledge of Tomcat Knowledge of JBoss Technical Certifications are an asset Personal Skills Fluent in English Language both written and spoken Good communications skills Capacity of working in team Capacity of achieving schedule and milestones Capacity of working under pressure Proactive problem solving attitude Ability to work in a team and to share and acquire knowledge Willingness to travel abroad for shortterm periods At lest 2 years experience in validation and qualification activities At lest 2 years experience in application support Preferable English Certification B1 Important Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law. Applicants are reminded that they will be requested to produce such documentation during the recruitment process. Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization. Data Protection When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request. You may submit a written request revoking your consent to this agreement at any time.

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Junior Application Support Engineer

2020-03-27 12:16:45| Space-careers.com Jobs RSS

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world, we are innovators,committed to redesigning and improving public services for the benefit of everyone. Serco and Proud Make a difference every day. We currently have an exciting opportunity for two Junior Application Support Engineers, based in Frankfurt. The position is offered as a fixedterm contract until 311220. This role will start as remote working due to current COVID19. Job Description Excellent Salary Corporate Benefits Package Relocation Assistance if applicable Further information available from the Serco Europe Recruitment Team Main Responsibilities The key person will be responsible for Support and backup of the current developer on site Maintenance and some development Office applications R and Python support of modules using REST and smaller development Knowledge of both SQL and VBA. Any exposure to SSRS and or Microsoft Access advantageous. Analytical ability and aptitude for problem solving. The Ideal Candidate The key person should have VBA R Python Rest Important Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law. Applicants are reminded that they will be requested to produce such documentation during the recruitment process. Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization. Data Protection When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request. You may submit a written request revoking your consent to this agreement at any time. About The Company Serco is one of the worlds largest providers of public services to Governments employing over 50,000 people in over 20 countries In Belgium and Luxembourg we work closely with the European Institutions providing crucial Services with over 220 staff members. The services we provide are often of critical importance to the communities and nations we serve, Providing public services is one of the most satisfying and rewarding careers you can have, you have an ability to make a real positive difference to peoples lives and to your community and country. As a business which delivers frontline public services, employing tens of thousands of people, we are constantly developing and promoting people our need for skilled professionals is insatiable and few companies can offer as many opportunities for individuals to grow their careers What connects the ever growing Serco workforce is a passion for delivering great service To keep ahead we have to constantly evolve and enhance the way we deliver our services and everyone in Serco has a role to play here. Serco provide the right environment to encourage ideas and a comprehensive Best Practice support network that enables them to put their ideas into action. If you share our values then join with over 50,000 colleagues globally who are equally as passionate about delivering great service as you A career with Serco offers the chance to work with both inspirational people and innovative contracts, in a dynamic and exciting environment. We have a mandate to execute brilliantly and our people lead and inspire based on our core values, Trust, Care, Pride and Innovation. Take pride in what you do.

Tags: support application junior engineer

 
 

Video Application Support Engineer

2020-03-23 16:16:44| Space-careers.com Jobs RSS

About us Its a great time to be part of the SES team We are the worlds leading satellite operator with over 70 satellites in two different orbits, Geostationary Orbit GEO and Medium Earth Orbit MEO. We provide a diverse range of customers with global video distribution and data connectivity services through two business units SES Video and SES Networks. Our global team works collaboratively to make a significant, and often lifechanging difference in the world. As part of our team, you will play an integral part in delivering on our vision. At SES, we connect and enable broadcast, telecom, corporate and government customers, and enrich the lives of billions of people worldwide. Video Application Support Engineer Romania Bucharest ROLE DECRIPTION SUMMARY SES is providing an increasing set of customerfacing applications being hosted in one of our datacenters or in public cloud infrastructure. Your main task is to provide appropriate technical support to our customers by understanding their issues and either providing a solution directly or escalating to the appropriate instance internally or externally. PRIMARY RESPONSIBILITIES KEY RESULT AREAS Provide B2B customer support for professional video applications on a 247 basis. Research, resolve, respond to, and document end user inquiries and escalate or reassign issues and problems as needed to appropriate resource for resolution. Implement new customer services and optimize operational services. Engage directly with the customers in identification of the issues and in reaching the solution as required Monitor application performance Identify and proactively communicate with software providers and IT infrastructure providers ensuring the needs of the customer are met Participate in and manage application oriented projects. Oversee project phases and ensure timely completion of projects COMPETENCIES Adaptability and willingness to learn Strong analytical troubleshooting and problemsolving Strong clientfacing and communication skills Strong customer focus, including experience working with customers directly, and prioritizing customer needs incl. solving outages Responsible, selfmotivated, professional, energetic Strong written and verbal communication skills Ability to perform well as a selfstarter Ability to prioritize workload, and adapt to new processes and procedures quickly Excellent work ethic and ability to perform independently and within a teambased environment QUALIFICATIONS EXPERIENCE A.S. B.S. in Software Engineering or a related degree Experience providing customer support in a technical capacity and handling as well as documenting requests with tools like Jira and Confluence Familiarity with Amazon AWS Services, MS Azure, MS Windows Server and Client Operating Systems, various LinuxDistributions and FirewallSolutions JuniperPaloAlto Networks SoftwareDevelopment Skills in GoLang, C or PHPJava are a plus Experience with troubleshooting network connectivity issues Whats in it for you? In addition to a competitive salary and benefits package, we offer you a truly global opportunity in an exciting industry and all the support youll need for both your professional and personal development. But most of all, we offer a truly unique opportunity to play your part in making a difference for those who need it most. We strive to uphold honesty, transparency and courage in everything we do. Were proud to belong to the SES team and collaborate towards success. Good to know For more information on SES, click here. SES is an Equal Opportunity Employer and welcomes diversity! Apply HERE

Tags: video support application engineer

 

Appeal Application

2020-03-11 22:46:46| PortlandOnline

Tags: application appeal appeal application application appeal

 

Application Developer

2020-03-10 16:15:11| Space-careers.com Jobs RSS

At Serco not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world, we are innovators,committed to redesigning and improving public services for the benefit of everyone. Serco and Proud Make a difference every day. We currently have an exciting opportunity for a Application Developer, based in Ispra Italy. . Main Responsibilities The consultant will be expected to contribute to all the tasks listed below Understanding of existing features and underlying code Introducing enhancements based on Europa Web Guide, the new reference tool for the development of Commission websites The main tasks will consist in the design and development of new key features, by using stateofthe art components and approaches, including user interface responsiveness. The right candidate will also perform the following task Improve the existing IPCHEM user interface Chemicals Search, Data Console, Data Basket, etc. Create new features for the Chemicals Advanced Search and the Chemicals Registry Management Edit the technical documentation for the software development and maintenance. Moreover, the person needs to be able to work in a multicultural environment and communicate with the JRC IPCHEM Team colleagues and other relevant staff inside and outside JRC in English language both spoken and written. The Ideal Candidate Knowledge and skills requested At least 4 years of experience in designing and developing web and multitier applications, in particular focused on the presentation layer Be able to translate user requirements into technical specifications and to implement and integrate them into the IPCHEM Platform To have knowledge of UML and agile software development methodologies, experience with frequent releases and resilience to changes in priorities To have software design skills as user interface usability and responsiveness, distributed architecture, three tiers, service oriented. Important Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law. Applicants are reminded that they will be requested to produce such documentation during the recruitment process. Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization. Data Protection When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request. You may submit a written request revoking your consent to this agreement at any time.

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