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Tag: support
Brady Partners with MSDSonline to Improve HazCom/GHS Compliance Support
2015-06-17 12:31:10| Industrial Newsroom - All News for Today
Companies combine efforts to help EHS professionals easily create and print GHS labels MILWAUKEE, Wis. Brady (NYSE:BRC), a global leader in product and facility identification solutions, today announced it has partnered with MSDSonline, the leading producer of cloud-based environmental health and safety (EHS...
Tags: support
improve
partners
compliance
Agrium Shares Putting Maximum Effort To Hold Support, Give Bulls Hope
2015-06-16 21:01:53| Chemicals - Topix.net
Agrium Inc. shares have come down about 10 percent in the last few months after a nice upside run in late 2014. Moving into the second half of 2015, will the company be able to post strong enough results in order to give its stock the boost it needs to proceed higher? Will commodity prices globally give the company's customer base the cash it needs to maintain, if not increase, its purchases from Agrium? Let's take a look at the fundamental and technical picture for Agrium to get a better idea of what may be in store for shareholders going forward.
Tags: support
give
maximum
hope
Pixel Factory Support Specialist PFSS mf
2015-06-16 15:04:52| Space-careers.com Jobs RSS
Airbus Defence and Space is a division of Airbus Group, formed by combining the business activities of Cassidian, Astrium and Airbus Military. The new division is Europes number one defence and space enterprise, the second largest space business worldwide and among the top ten global defence enterprises. It employs some 40,000 employees generating revenues of approximately 14 billion per year. A vacancy for a Pixel Factory Support Specialist PFSS mf has arisen within Airbus Defence Space at its site in Sophia Antipolis. You will join the Project Support department. As Pixel Factory Support Specialist PFSS, you will provide technical support, in a broad sense, for the Pixel Factory PF and Street Factory SF software in line with the Service Level Agreements SLAs service contracts for internal or external customers, in collaboration with the other teams in the department and the Sales Marketing team. In this context, you will record, qualify and follow up anomalies reported by customers, ensure the delivery of corrective actions, and will be responsible for a certain number of customers, with whom you will be required to ensure regular, proactive followup in the form of anomaly and requirements reviews. You will also be in charge of deployment, acceptance, training and assistance for production for customers, and for this purpose will regularly be required to undertake extended business trips 13 months to customer sites around the world. Your direct line manager will be the Projects Support Manager and you will be supervised on a daytoday basis by the Support Group Manager. This position involves support, advice and function analysis activities. In this context, your tasks will include Recording, qualifying and following up incident tickets as per the support group procedures Closing out incident tickets that are related to methodology and software configuration for the application Creating, validating and delivering corrective actions Regularly following up the customers under your responsibility Working with the Test group and the Project Manager to prepare acceptance plans for the PF and SF systems Working with the Infrastructure and Configuration Management teams to prepare the installers necessary for deployment of the PF and SF software Deploying the PF and SF systems on customer sites and performing the associated acceptance procedures Training users and subsequently providing support for production staff on site Preparing training materials in collaboration with the Support group Assisting the technical authors in creating the user documentation Participating in the validation of the SF and PF software Helping the Business Analysis group to identify requirements for the development of new functions. This role will involve extended overseas business trips 13 months, 4 times a year. As the successful candidate, you will be able to demonstrate the following skills and competencies Professional qualification as an Engineer or university equivalent Masters level 5 years of experience in cartography andor geomatics geometry of DTM sensors, DSM, orthorectification, mosaics Initial experience in customer support Good knowledge of the production of aerial andor satellite map data Good understanding of customer satisfaction and service quality The ability to understand customer requirements and problems in order to establish whether a particular problem is related to a skill, a method, development or a system Knowledge of one or more management information systems and Photoshop, as well as of Linux and scripting languages would be an advantage Meticulous and wellorganised Ability to comply with procedures and deadlines Independent way of working and high level of discretion Sense of responsibility and good interpersonal skills Adaptable and flexible Advanced level of English. Please apply online. Airbus Group is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus Group Recruitment Centre To apply click here
Tags: support
factory
specialist
pixel
EPA Technical Guides support vapor intrusion assessment.
2015-06-16 14:31:07| Industrial Newsroom - All News for Today
Technical Guide for Assessing and Mitigating the Vapor Intrusion Pathway from Subsurface Vapor Sources to Indoor Air applies to all sites being evaluated under federal land cleanup statutes by EPA, other federal agencies, state and tribal governments, and brownfield grantees. Technical Guide for Addressing Petroleum Vapor Intrusion at Leaking Underground Storage Tank Sites addresses any sites where vapor intrusion related to petroleum contamination from underground storage tanks is a concern.
Tags: support
technical
guides
assessment
Product Support Engineer
2015-06-16 13:05:54| Space-careers.com Jobs RSS
Product Support Engineer Permanent Belgium The main responsibilities You will be a key member of the operational support team for the Space products. These products are burst demodulators, earth observation modems, satellite TTC modems, RF frequency convertors, .etc. You will be the interface towards the customer for operational aspects. Task Content He She interfaces with the engineering teams and product management preparation of installation of the equipment configuration LINUX workstations, installation of application SW preparation of the installation of satellite ground stations specification of the procurement of cables and equipment, make installation drawings, redaction of wiring diagrams installation of ground stations installation, commissioning and testing of equipment and ground stations abroad upgrade of SW on existing equipment, minimizing service outage give training to operators and Level2 support engineers of the customer give after sales support on customer calls troubleshoot system problems, assure that the service of the customer is guaranteed work closely together with engineering department to track down problems. Setup and improve installation and upgrade procedures followup of maintenance procedures support to sales team by assisting in technical part of offer redaction and providing demonstrations to potential customers Job experience BSc or MSc, with experience in troubleshooting telecommunication systems, preferably satellite communications. At least 3 years of experience in a similar function with knowledge of the telecom industry as well as an appropriate technical background. Job competences Strong analytical capacities thorough analysis of the problem and synthesis of all elements to come to a satisfactory solution for the customer. Well organized maintaining overview coordination being able to distinguish important from less important matters Accurate and resultdriven good knowledge of Linux system administration and data communication protocols, affinity with computer systems capacity to understand complex systems like satellite ground segments and access networks ability to act autonomously on location willing to work abroad, being regularly on duty and doing upgrades during nights and weekends. Being able to work occasionally under stressful conditions e.g. when there is a service outage, and have the creativity to find the solution that will lead to the service restoration. Possess good communicative skills be able to express yourself fluently in English. French is an asset. Professional attitude towards customers keeping an eye on potential customer needs and report them to product management.
Tags: support
product
engineer
product support
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