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Tag: ground operations
Network Operations Centre Technician Ground Operator
2018-01-19 11:17:23| Space-careers.com Jobs RSS
For our activities in the European Space Agency ESOC, we are currently seeking to employ a highly motivated and enthusiastic Network Operations Centre NOC Technician to work in an exciting innovative international environment. The NOC Technician will be part of an integrated team which provides 247 monitoring and control of Telemetry, Tracking and Command TTC stations of the ESTRACK ground station network, Operational IT and Operational Control Centre services at ESAs European Space Operations Centre in Darmstadt, Germany. The team, located in the ESOC Network Operations Centre, provides support using a variety of computer and network hardware and software. The NOC acts as the first point of contact for users, missionsprojects and second line support teams. Main responsibilities Your main tasks and responsibilities as NOC Technician will include Liaise with spacecraft and mission operations engineers as well as staff on duty at other support units, ground stations and external Agencies to establish and continuously maintain a comprehensive overview on the availability of and the demand for utilization of resources provided by the ground segment facilities. Supervise and coordinate scheduled support activities. Monitor the progress of station configurations for satellite passes through voice coordination or remote monitoring systems. Schedule Ground Stations and OCC facilities in realtime outside normal working hours. Configure and monitor station configurations for satellite passes as well as data transmissions and performance. Respond immediately to any anomaly affecting operations relevant procedures shall be initiated and 1st line maintenance activities executed as required in order to restore operations. Document and track anomalies, call out 2nd3rd party supportescalate and followup on incident resolution. Reporting and documentation. Act as first line of contact for users of critical systems. Provide 1st line computer and network support to all eligible users including incident, problem, change request and user requestcomplaints handling. Actively monitor all operational IT systems, applications and networks and react immediately on potential issues or outages by Logging and escalating incident tickets according to procedure Identify the impacted servicesusers and inform all relevant parties Initiate incident resolution or mitigating actions to restore the service asap Call outescalate to 2nd line support or external providers according to procedure Followup on incident resolutionprogress and inform interested parties of the status Prioritise work according to criticality of systems, schedules and targets. Operation, fault finding and repair on the network and on active network components CISCO using Ethernet and TCPIP protocols and by logging oncommanding active network components. In line with procedures perform contingency and scheduled reconfigurations, hardware and software maintenance, test and remedial activity, so as to minimise resource impact. Perform various housekeepingadministrative duties. Work to predefined schedules and service levels, actively participate in recommending technical and procedural improvements to benefit the service. Provide round the clock cover in a rotating shift pattern, with adequate information handover between shifts. Maintain a log of all relevant activities and events. Attend user meetings, briefings, user groups and workshops as required. Ideal candidate The ideal candidate would have the following education, background or qualifications Experience with remote operations of a network of unmanned satellite ground stations or with local operations and maintenance of a manned satellite ground station Sound understanding of ESTRACK ground stations functionality, configurations requirements, and operations constraints Understanding of Local and Wide Area Network Intranet, Internet communications Decisiveness and accountability Interest in and ability to coach train other staff Fluency in English spoken and written Some knowledge of VMS, Unix, Console Works, NetBackup, CDROM production, CiscoWorks, HPOV, CISCO Firewalls, QIP, MS Windows operating systems, ITSM tools Have a good understanding of IT securityconcepts, technology and best practices Have a good understanding of IT networkingWANLAN concepts, technology and troubleshooting Knowledge of ITIL , certification a plus Strong service ethic responsive and courteous when handling user calls Problem Solving aptitudeknowledge of, or proven abilityof linear faultfinding, diagnosis and resolution methodology PC literacy MS Office Products, Lotus Notes Familiarity with operational environments Teamplayer, able to interface with technical and management personnel. Note This is a 247 position candidates must be able to work rotating shifts. All applicants must hold a current valid work permit for Germany or be EU nationals. Important Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law. Applicants are reminded that they will be requested to produce such documentation during the recruitment process. Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization. For positions located within the Darmstadt Support Office please note that only applicants with no family affiliation within the Company will be considered. Data Protection When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request. You may submit a written request revoking your consent to this agreement at any time. About the company Serco Services GmbH, part of the Serco Group, is a multinational service provider with over 50,000 employees worldwide. Sercos space heritage over the last 40 years has placed us in the Space News Top 50 Space Industry Manufacturing and Services Companies We work alongside EUMETSAT and the European Space Agency, where we are the largest onsite service provider with ca. 300 staff. What connects the ever growing Serco workforce is a passion for delivering great service To keep ahead we have to constantly evolve and enhance the way we deliver our services and everyone in Serco has a role to play here. Serco provide the right environment to encourage ideas and a comprehensive Best Practice support network that enables them to put their ideas into action. If you share our values then join with over 50,000 colleagues globally who are equally as passionate about delivering great service as you.
Tags: network
centre
ground
operations
Galileo Ground Segment Operations Engineer
2017-10-26 15:11:55| Space-careers.com Jobs RSS
GMV INSYEN is a German company, being part of GMV, a global technology group in Space, Defense, ICT and Intelligent Transport Systems employing 1500 staff. Our activities in Germany are related to hightech aerospace projects, space operations, ground systems, mission analysis, navigation and flight dynamics. GMV INSYEN also specializes in software and hardware systems for simulation, emulation, 3D visualization and operations support. We are headquartered in Oberpfaffenhofen near Munich and have offices in Darmstadt. At GMV INSYEN you will find a unique work environment that requires talent, imagination and personal effort. We are an international team bound together by the passion for challenge, innovation, technology and customer service. This allows us to offer the right response, unique and always trustworthy. Having the best professionals on board is the true source of our competitive advantage. We recruit excellent engineers and encourage innovation, technical excellence and continuing education. We provide competitive compensation, attractive benefits and plenty of opportunities for professional growth. Job Description The Ground Operations Team is responsible for the overall management of Galileo Ground Control Segment GCS Operations at both Galileo Control CenterDeutschland GCCD and Galileo Control CenterItaly GCCI and the execution of GCS prime operations and Galileo Mission Segment backup operations at GCCD. The scope of this work package is to fulfill the tasks of the Ground Operations engineer within the Galileo Full Operations Constellation FOC1 operations phase. This includes activities related to Ground Operations preparation, planning, executionsupport including oncall and shift duty or operations development as well as training. Some activities will require regular trips to GCCI and interface with other operations teams or DLR GfR customers. As part of the Ground Operations Team, the Ground Operations engineer contributes to the regular reporting, support milestones defined by the project and to internalexternal servicesactivities. Requirements Academic degree A degree in engineering or similar Level of English Advanced Technical knowledge Experience in ground operations preparation and execution Comfortable using Linux Self Learner Desirable knowledge Level of German Intermediate
Tags: ground
operations
engineer
segment
Ground Station Operations Engineer mw
2017-08-15 16:11:29| Space-careers.com Jobs RSS
We have more than 30 years of experience in the field of Space Operations Service Engineering activities, providing a significant contribution to the most major Space programmes of the European Space Agency. Our offer is aimed at highly competitive markets from defense to satellite navigation, up to space and telecommunications and is constantly enhanced through continuous investments in RD, as well as in human capital. Since our inception, we have participated to the most representative ESA programmes in the Telecommunication, Earth Observation and Scientific missions, contributing with skilled operational and engineering services, systems and software tools for Ground Data Network. We are deeply involved in the Galileo Programme with significant contribution in the Ground Mission and Control Segment. Please send your application for this position to Ms. Roxana Sasu at r.sasuvitrocisetbelgium.com Deadline 23.08.2017 Key Responsibilities Verification of the ground station network compliance against requirements, followup of ground station upgrades and definition of the Stations Plan TTC Operations Provision of support during the Ground Segment definition and operations phases Mission Readiness Tests MRT, Station Performance Tests SPT, Mission Simulations, Ground Segment Operational Validation GSOV tests, Tracking and Contingency acquisition campaigns amongst others Monitoring and Control System. Coordination of system upgrades and validation activities. Elaboration, execution and verification of Ground Station configuration procedures for routine and critical operations. Ground Station tracking antennas RF subsystems Support the preparation and maintenance of the STC technical documentation and release notes. Requirements Relevant experience in a similar role Masters degree in engineering Fluency in English, both in speech and writing Coordinate and interact with other service providers in operations and other fields Knowledge of RF Compatibility Tests The ability to multitask efficiently Willingness to travel Please be advised that by submitting your CV or other content to us, you agree to the administration, processing and storage of any personal data for the purposes of recruitment processes. The agreement covers the processing of personal data by Vitrociset Belgium even after finishing the recruitment process to submit further proposals for employment and may be revoked at any time. Come and join us! More information at httpwwww.vitrocisetbelgium.com
Tags: ground
station
operations
engineer
Galileo Ground Segment Operations Engineer
2017-07-04 11:09:50| Space-careers.com Jobs RSS
HE Space is a successful international space company. For over 30 years, we have been supporting our customers with qualified experts in the field of engineering, science and administration. We are currently looking for a Galileo Ground Segment Operations Engineer to support our customer in Germany. Galileo Ground Segment Operations Engineer Key Tasks and Responsibilities As part of the Ground Operations Team, you will be responsible for the overall management of Galileo GCS GCCD and GCCI sites and have the following responsibilities Preparesupportexecute system, segment and element operation validation activities, including the definition of validation scenarios, plans or test cases and the procedure development and validation, testing, result reporting Developreviewupdate Operations Plans and Operations Concept documents Ensuresupport databases preparation, coordination, synchronization and verification Preparation of SCTC and simulation Assist with the planning and coordination of GCS maintenance activities across both sites and GMS backup activities at GCCD Provide planning inputs and execution feedback for Ground Operations activities Monitor performance of grounds services and trigger corrective actions Handle incidents and anomalies writing, processing, and support of review boards. Skills Experience You will have the following qualifications and relevant experience Experience in ground system operations engineering and execution, ILS or Maintenance Knowledge of navigation ground segment such as Egnos or Galileo Comfortable using Linux Fluency in English is mandatory knowledge of another European language is an advantage. This job is located in Oberpfaffenhofen. We welcome applicants who are available from July 2017 or as soon as possible thereafter. If you think you have what it takes for this job, please send us your CV together with a letter of motivation both in English and in Word to Leandros Foteinias at jobshespace.com, quoting job DEBSC3536 before 10Jul17. An exciting and dynamic international working environment awaits you! Please note Due to work permit requirements for this position, please apply only if you are citizen of a European Union state or if you are eligible to obtain a work permit for Germany.
Tags: ground
operations
engineer
segment
Ground Segment Operations Engineer mf Galileo
2017-06-30 17:10:40| Space-careers.com Jobs RSS
LSE Space GmbH is looking for an experienced Ground Segment Operations Engineer mf to join at the Galileo Control Center in Oberpfaffenhofen near MunichGermany. The Ground Operations Team is responsible for the overall management of Galileo GCS Operations at both GCCD and GCCI sites and the execution of GCS prime operations and GMS backup operations at GCCD, including activities related to key management. Typical tasks will be Ops preparation Preparesupportexecute system, segment and element operation validation activities. This includes the definition of validation scenarios, plans or test cases and the procedure development and validation, testing, result reporting. Developreviewupdate Operations Plans and Operations Concept documents Ensuresupport databases preparation, coordination, synchronization and verification. Preparation of SCTC and simulation Ops planning and coordination Assist with the planning and coordination of GCS maintenance activities across both sites and GMS backup activities at GCCD. Provide planning inputs and execution feedback for Ground Operations activities Take over ground or secure operations positionduty on call support of routine, special and contingency operations during launch and routine phase, including the provision of shift for GCS, KMF and GMS Backup Operations according to KPI Provide support to ground segment users for preparation or execution operations activities. Monitor performance of ground services and trigger corrective actions Handle incidents and anomaly writing, processing, support of review boards according to KPI Preparesupportexecute software engineering activities maintenance, support, etc. Interface with ground segment external entities for data exchange and service outage troubleshooting Take over duty oncall to provide Ground Operations Support 247 this include GCS, KMF and GMS Backup Operations Support of training activities Ops development Qualifications and skills Experience in ground system operations engineering and execution, ILS or Maintenance Knowledge of navigation ground segment such as Egnos or Galileo Comfortable using Linux SelfLearner A Masters degree in Aerospace Engineering Good level of spoken and written English Good communication and negotiation skills Good analytical skills and high flexibility Start date 1st August 2017 Benefits A permanent employment contract. Competitive salary plus a comprehensive benefits package. Career path. Security In line with security requirements of the Galileo mission the candidate shall be a national of an European GNSS PSI Participant. Documented evidence of eligibility will be required from candidates as part of the recruitment process. Furthermore, in view of the nature of the work the company is in, all potential employees will undergo stringent reference and identity checks. You are looking for a challenging position in a very interesting, international environment? Then send your application preferably online to Andre Scherschel andree.scherschellsespace.com by 10th July 2017.
Tags: ground
operations
engineer
segment
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