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GEO Configuration Management Support Officer

2016-03-21 12:06:43| Space-careers.com Jobs RSS

Serco is a FTSE 250 international service company that improves the quality and efficiency of essential services that matter to millions of people around the world. The work we do for national and local governments involves us in the most important areas of public services, including science and defence. Sercos space heritage over the last 40 years has placed us in the Space News Top 50 Space Industry Manufacturing and Services Companies. With over 1500 staff in the space business covering a wide spectrum of experience and skills, we convey best practice, expertise and innovation in our business. For our activities in EUMETSAT, we are currently looking for a GEO Configuration Management Support Officer. Tasks and Responsibilities You will be integrated within the Information Management and Configuration Management Competence Area of the Process Assurance and Management Support Division PRS. The general tasks will be to provide support to the GEO Configuration Manager. Your tasks will include Managing the documentation under configuration control according to the agreed procedures and supporting the release of relevant configuration lists reports Act as secretary of Configuration Control Board meetings, prepare and convene the meetings, analyse the proposed engineering changes, prepare the relevant Minutes of Meeting, and notify the external entities as necessary Follow up the change process with the related action items, to ensure timely information availability on the status of changes Track versions of hardware and software items and documentation according to the evolution of the configured items Verify the hardware and software configuration status by performing configuration audits Maintain up to date the configuration management databases Support the drafting, review and update of the Product Documentation Trees, generate and maintain the Configuration Item lists Support the drafting, reviews and update of the Configuration Management Plans and related Working Practice and Procedures Support the definition and maintenance of Baselines at Programme, System and Ground Segment Levels EUMETSAT responsibility Support the definition of Configuration Management Requirements Support technical reviews for Configuration Management aspects Support Design Reviews organised at EUMETSAT, coordinating the distribution of the datapackage to the reviewers, in coordination with the Information Management function Contribute to the advertisement and continuous improvements of applicable EUMETSAT CM processes, procedures, guidelines Document and perform validation testing on new Generic Dimensions Framework the EUMETSAT corporate CM tool releases Contribute to the provision of S.M.A.R.T. requirements for CM Tool enhancements Attend the regular coordination PRS CM meetings, report on the progress of assigned actions, raise issues requiring management attention, and exchange with other PRS CM members on respective experiences and best solutions to address common issues. Requirements Essentials In addition to a University degree in computer science or engineering, you should have a demonstrated experience of at least 5 years conducting and implementing Configuration Management of large scale, softwarecentred systems in an operational environment, preferably for highavailability 24hday systems like e.g. processing production chains, data centres or satellite systems. Experience in Quality Assurance, space system project control and or process modelling of largescale systems with a very good understanding of project development life cycle methodologies would be considered, providing that adequate knowledge and involvement in Configuration Management activities is also demonstrated. Following skills are mandatory Proven significant knowledge and experience in specifying, reviewing and implementing Configuration Management plans, processes and working practices, or at least extensive experience in providing management support to programmes or projects in development Significant experience in project development methodologies, and in particular in configuration management including the definition or review of upstream source code configuration management requirements, control of configuration evolutions of systems software, hardware, databases, satellite and ground system procedures, documents, media, COTS software and COTS Licences, up to the testing and deployment of new releases on configuration controlled environments Extensive knowledge and experience with configuration management tools e.g. Serena Dimensions CM, Jira or Clearcase or business process management tools electronic workflows Experience of software development on a medium or large size project Extensive knowledge and experience with process modelling tools and techniques. Extensive knowledge and experience of a Configuration Management, Quality Assurance or Project Management standard e.g. ISO, ANSI, ECSS, CMMI Proven experience in planning, developing and implementing training sessions and or coaching sessions to users and stakeholders. You are also required to have the experience and capability to fulfil the assigned tasks with the minimum of supervision very good team working skills and strong action achievement orientation demonstrated very good communication skills both in writing and speaking be able to conduct all activities in an orderly and disciplined manner, in particular when applying, supporting and advertising EUMETSAT processes and working practices have demonstrated very good skills in documenting all his her artefacts be able to work calmly under stress. Finally you should have a high command of English both in writing and speaking knowledge of French would be considered an advantage. Desirables The following will be considered as an advantage Experience acquired in the frame of European or International space projects Administration of a configuration management or business process management tool SQL programming on Oracle or Sybase, and scripting languages such as perl, python or vb.net S.M.A.R.T requirements, software testing methodology and tools. Application procedure Important All applicants must hold a current valid work permit for Germany or be EU nationals. Important Due to the high interest these roles generate, Serco reserves the right to commence, alter or conclude the recruitment process prior to the closing date. If shortlisted, a recruiter will contact you directly. You can also login at any time to apply to additional positions. Data Protection By submitting a job application you agree to the storage of any personal data provided by you directly or collected from generally accessible sources in particular professional and other social media throughout the entire application process CV, references, letter of application, interviews as applicable. To facilitate subsequent contact for professional purposes only, you agree to your data being saved after the application process has ended. You may revoke your consent to this agreement at any time. The same shall also apply if you are contacted by SERCO GROUP regarding vacancies that match your existing profile. If you are interested in this vacancy, and think you have the skills and experience required, please apply via the relevant link available in Serco Europes Careers Hub httpscareershub.serco.eu If you have any question regarding this position please email space.careersserco.com Position GEO Configuration Management Support Officer Reference G016EUM226 Application closing date 21042016 Start date as from 072016 For additional information about Serco Group please consult our website www.serco.com For additional information about Serco Europe please consult our website httpswww.serco.eu For additional information about EUMETSAT, please consult httpwww.eumetsat.int

Tags: support management officer configuration

 

SAP Financials Support Officer

2016-03-02 13:10:39| Space-careers.com Jobs RSS

Serco is a FTSE 250 international service company that improves the quality and efficiency of essential services that matter to millions of people around the world. The work we do for national and local governments involves us in the most important areas of public services, including science and defence. Sercos space heritage over the last 40 years has placed us in the Space News Top 50 Space Industry Manufacturing and Services Companies. With over 1500 staff in the space business covering a wide spectrum of experience and skills, we convey best practice, expertise and innovation in our business. For our activities in EUMETSAT, we are currently looking for a SAP Financials Support Officer. Tasks and Responsibilities As SAP Financials Support Officer you will be responsible for the following tasks Support daytoday operation of the EUMETSAT SAP System with emphasis on SAP Financials related topics by Providing SAP application support to EUMETSAT endusers in the use of the SAP ERP and BI Reporting system. This comprises navigation, functional support, particularly in the Financials area and also ESS and workflows functional support Providing root cause analysis and reporting for end user requests and problems reported for example via IT Service desk, also in cooperation with Key users and SAP expert Consultants, user error, client setup, SAP Bugs, Customisation errors, missing authorisations etc., plus incident resolution in case of direct enduser support Triggering problem bugs resolution and communication of all details necessary for effective resolution by SAP expert consulting or SAP global support, including timely followup. Support the implementation of enhancements in the Financials Area by Gathering, eliciting and documenting user requirements Documenting system requirements and issuing service requests for SAP enhancements Cooperating with SAP expert consultants and SAP ERP Engineering and Maintenance Manager for providing agreed enhancement functionality, conducting verification testing, supporting implementations, rollouts and similar activities in a continuous improvement environment and providing respective feedback Conducting verification testing for system changes system prior to user acceptance validation Coordination of system change documentation, ensuring uptodate and accurate system documentation Providing uptodate tracking, documentation and status in respective tracking tools for problem resolution bugs and also support enhancements Coordinating and supporting Key Users validation testing and roll out of enhancements to the end users. Facilitate and coordinate the SAP system change management process with emphasis on SAP Financials. The role is instrumental in helping to control the SAP Change Management Process and includes the following tasks, as a minimum Continuous and uptodate monitoring followup, tracking and documentation of bugs and enhancement until closure Continuous and uptodate monitoring followup of the system transport requests provided for system changes Initiating and coordinating the system change management process by providing and collecting change details and creating issuing the related change management forms for the changes to the system functionality Identifying testing, documentation, training materials, etc. that may be affected by system changes and following up the implementation of the required changes in a timely manner. Support enduser related and processrelated documentation and trainings with special emphasis on SAP Financials by Highlighting end user training needs in the area of SAP Financials Coordinating SAP Financials related end user training initiated via the SAP Key User Group, direct requests or as a result of Service Desk action, including training reports and training material Coordinating and followingup changes to enduser documentation, process documentation, test documentation etc. Providing ad hoc and scheduled end user training in cooperation with the SAP Key User Group or as part of the EUMETSAT induction programme. Requirements Essentials You should have the following skills and experience Knowledge experience in accounting principles and SAP Financial concepts in areas such as GL accounting, AP, AR, Asset Management, Cash Management, Travel Management and integration to budgeting, procurement and sales processes, ideally including public sector management Basic working knowledge of SAP Financials system configuration, setup and SAP system change processes Proven experience in providing SAP Financials enduser support, and being proficient in using the SAP ERP system, preferably the SAP ERP Financials Experience of working in a SAP Support Team, preferably in a public sector organisation comparable to EUMETSAT, with involvement in a continuous improvement process Prior experience in coordinating tasks between a high number of internal and external people, such as bug followup, training coordination and documentation followup Experience in providing end user training in the areas of SAP navigation, workflow and ESS on SAP portal Basic understanding of SAP workflow concept and models and the ability to review and trace workflow logs and errors Basic understanding of SAP reporting concept, preferably with SAP Business Intelligence Working knowledge of employee selfservice functionalities such as shopping cart and goods service receipt, absence and time management, employee data maintenance, payroll slip, training requests Proficiency in use of Microsoft Office Tools, especially Microsoft Word and Excel. The official languages of EUMETSAT are English and French. The working language for the position is English and therefore you must be able to work effectively in this language. Desirables In addition to the above, the following will be considered as advantageous Basic understanding of SAP Public Sector Management Funds Management and SAP CO PS Knowledge of incident and change management fundamentals and principles, preferably having used processes conforming to the ITIL standard for IT Service Management. You should have customer focus and service orientation as well as highly effective interpersonal skills in dealing with demanding customers. Since the job requires active support and communication, you should also have the ability To communicate effectively verbally and in writing To prioritise, plan, and resolve conflicts To consistently meet deadlines To provide reliable results To manage multiple assignments, and To work in a team environment. Application procedure Important All applicants must hold a current valid work permit for Germany or be EU nationals. Important Due to the high interest these roles generate, Serco reserves the right to commence, alter or conclude the recruitment process prior to the closing date. If shortlisted, a recruiter will contact you directly. You can also login at any time to apply to additional positions. Data Protection By submitting a job application you agree to the storage of any personal data provided by you directly or collected from generally accessible sources in particular professional and other social media throughout the entire application process CV, references, letter of application, interviews as applicable. To facilitate subsequent contact for professional purposes only, you agree to your data being saved after the application process has ended. You may revoke your consent to this agreement at any time. The same shall also apply if you are contacted by SERCO GROUP regarding vacancies that match your existing profile. If you are interested in this vacancy, and think you have the skills and experience required, please apply via the relevant link available in Serco Europes Careers Hub httpscareershub.serco.eu If you have any question regarding this position please email space.careersserco.com Position SAP Financials Support Officer Reference G016EUM195 Application closing date 07042016 Start date as from 042016 For additional information about Serco Group please consult our website www.serco.com For additional information about Serco Europe please consult our website httpswww.serco.eu For additional information about EUMETSAT, please consult httpwww.eumetsat.int

Tags: support officer financials sap

 
 

Internal Communication Support Officer

2015-12-09 15:04:52| Space-careers.com Jobs RSS

RHEA is currently recruiting an Internal Communication Support Officer to support the Outreach Communications Unit at our clients premises in Noordwijk, The Netherlands. Tasks and Activities The scope of work will include Publish announcements on the ESTEC information screens Maintain and organise a flow of information on the ESTEC intranet page by identifying articles and liaise with the editors and the corporate intranet editor. Support requests from European exhibitions organizers and internal customers related to satellite models, displays and mockups. Keep internal database uptodate. Work closely with transport office and the corporate exhibition team. Identify and organize topics and speakers for ESTEC lectures and internal events Support the communication activities of the ESTEC Communication Office, in particular the Dutch, Belgian and Estonian country desk Assist in Maintaining a dedicated media and VIP management database Convento and work with Meltwatermedia survey platform Carry out regular qualitative research, report on communication activities and produce statistics on media coverage, including social media. Other administrative or organisational tasks, as and when required Skills and Experience The following skills and experience are mandatory Bachelors degree in communication or equivalent qualification and relevant professional experience in CommunicationsPublic Relations of at least 2 years. Interest in and good understanding of ESA Programmes and related activities. Experience of working within communications or journalism. Very good command of English, both spoken and written. Good command of DutchFlemish andor French is a plus. Experience with social media and in logging and evaluating media coverage desirable. Proven ability to develop networks and build long term professional relationships with internal and external partners. A developed sense for initiative and strong organisational skills. Proficient in the latest versions of Microsoft Office suite and use of databases Experience using CMS or Photoshop andor InDesign is a plus. Handson attitude How to Apply Looking to take your career to the next level? Interested applicants should submit their CV and Cover Letter to RHEAs Recruitment team at careersrheagroup.com no later than 07012016. Preference will be given to candidates eligible for an EU or national personal security clearance at the level of SECRET or above. About RHEA RHEA is a leading engineering consultancy firm with demonstrated expertise in space, system and secure software solutions. We attract skilled engineers, scientists and management professionals and offer a range of exciting career paths working alongside clients such as the European Space Agency, the European GNSS Agency, EUMETSAT, NATO and Airbus Defence Space.

Tags: support internal communication officer

 

Internal Communication Support Officer

2015-12-08 11:05:26| Space-careers.com Jobs RSS

Serco is a FTSE 250 international service company that improves the quality and efficiency of essential services that matter to millions of people around the world. The work we do for national and local governments involves us in the most important areas of public services, including science and defence. Sercos space heritage over the last 40 years has placed us in the Space News Top 50 Space Industry Manufacturing and Services Companies. With over 1500 staff in the space business covering a wide spectrum of experience and skills, we convey best practice, expertise and innovation in our business. For our activities in ESTEC, we are currently looking for an Internal Communication Support Officer. Tasks and Responsibilities As Internal Communication Support Officer you will report to the Head of the ESTEC Outreach Communications Unit. You will work from ESTEC and will conduct the following tasks in accordance with the yearly ESA Communication Plan and with the priorities of the ESTEC Communication Office Publish announcements on the ESTEC information screens Maintain and organise a flow of information on the ESTEC intranet page by identifying articles and liaise with the editors and the corporate intranet editor Support requests from European exhibitions organizers and internal customers related to satellite models, displays and mockups Keep internal database uptodate. Work closely with transport office and the corporate exhibition team Identify and organize topics and speakers for ESTEC lectures and internal events Support the communication activities of the ESTEC Communication Office, in particular the Dutch, Belgian and Estonian country desk Assist in Maintaining a dedicated media and VIP management database Convento and work with Meltwatermedia survey platform Carry out regular qualitative research, report on communication activities and produce statistics on media coverage, including social media Other administrative or organisational tasks, as and when required. Requirements In addition to having a Bachelor degree in communication or equivalent qualification and relevant professional experience in CommunicationsPublic Relations of at least 2 years you should also bring the following Interest in and good understanding of ESA Programmes and related activities Experience of working within communications or journalism Very good command of English, both spoken and written Good command of Dutch Flemish and or French is a plus Experience with social media and in logging and evaluating media coverage desirable Proven ability to develop networks and build long term professional relationships with internal and external partners A developed sense for initiative and strong organisational skills Proficient in the latest versions of Microsoft Office suite and use of databases Experience using CMS or Photoshop and or InDesign is a plus Handson attitude. Application procedure Important All applicants must hold a current valid work permit for the Netherlands or be EU nationals. Due to the high interest these roles generate, Serco reserves the right to commence, alter or conclude the recruitment process prior to the closing date. If shortlisted, a recruiter will contact you directly. If not, your application will remain in our database and can be matched against future openings. You can also login at any time to apply to additional positions. If you are interested in this vacancy, and think you have the skills and experience required, please apply via the relevant link available in our corporate careers website httpwww.serco.comcareersindex.asp Position Internal Communication Support Officer Reference NL15032 Application closing date 07012016 Start date 01022016 If you are not yet registered with Serco we advise you to register your details by adding your details and attaching your CV via httpswww.amris.comsercoalertssignupform.php For additional information about Serco Group please consult our website www.serco.com For additional information about Serco Europe please consult our website www.serco.comeurope For additional information about ESTEC, please consult httpwww.esa.intAboutUsESTEC

Tags: support internal communication officer

 

PRS Technical Support Officer

2015-11-25 16:06:43| Space-careers.com Jobs RSS

The PRS Technical Support Officer will work closely together with the PRS Technical Officer and shall carry out the tasks that will be assigned to himher, in particular relating with PRS users segment development and PRS pilot project implementation, under the three main activities as follows 1. PRS user segment RD a. Technical support to the preparation of H2020 and Fundamental Elements Calls and contracts on PRS user segment e.g. Receivers and related Security Technologies b. Support to the definition of specifications and instructions for manufacturing PRS equipment, in accordance with the policy of access to PRS defined decision 11042011 c. Contribution to the maintenance of market analysis of PRS Market adoption and GNSS governmental applications 2. Support to Member States and European Commission a. Contribution to the secretariat of GNSS Security Board GNSS SB working groups and support to the preparation of the GNSS SB working group documentation b. Adhoc technical support to Competent PRS Authorities and to Commission on PRS user segment implementation c. Contribute to the PRS user segment documentation preparation and maintenance 3. PRS Pilot Project a. Technical and management support of PRS pilot projects contracts b. Technical support to Programme and Member State PRS pilot projects implementation The position may imply regular travels within Europe and worldwide and might even require extensive periods abroad. The PRS Technical Support Officer shall also upon request contribute to other tasks of the Security Department, as necessary. For further information, job requirments, application procedure and working conditions, please consult our webpage httpwww.gsa.europa.eugsajobsopportunities

Tags: support technical officer technical support

 

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