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IT Systems Engineer
2019-10-18 17:16:56| Space-careers.com Jobs RSS
Position Reference 121 For our client, the European Space Agency based in Frascati and Noordwijk, through its enduser Division of the esaIT Department, we are looking for 4 IT System Engineer to support Providing central esaIT unified user support services. Maintaining and sustaining the end users digital workplace capabilities across the Agency. Tasks and Activities The scope of work will include Defining and documenting user requirements Ensuring that the workplace service operates properly, interfacing workplace services supplied by the industrial service providers Supervising the day to day service providers, their service delivery and provisioning, monitoring, measuring and reporting the performance against their SLA , including related infrastructures availability, continuity, capacity, asset refresh Supervising user requests and related trends such as for incidents, problems, changes, assets Managing service catalogues and portfolios Monitoring and ensuring that the SLA, as defined in the Quality Matrix section, and the Service providers SLA are respected Handling of any workplace servicerelated exceptions and escalations Mastering the enduser functional and service aspects Reviewing and accepting the service and technical deliverables of service providers Change Management Supervising the Service configuration and implementation of resolution and related deployment planning Configuration and Release management Managing the insertion plan of any new service or its major enhancement , including the Insertion Service readiness review procedure Applying a systematic approach for continuous service improvement, covering gaps of Service providers when necessary In addition providing support to the following areas Communication Management Major Incident Highest severityPriority issue User Dissatisfaction management User Complaint management Supplier Third parties Management Management of baseline of workplace services Performance Management Measurement and Reporting Risk Management Engineering activities You will provide support esaIT for a variety of workplace services related tasks. Personal Computing devices Laptop and mobile services Backend Office services IT Service Management system and tools Skills and Experience The following skills and experience are mandatory You have at a minimum a Masters Degree or equivalent qualification in Information Technology domain with a solid and documented background and practise. You have at least 7 years of indepth experience are required in coordinating and supervising service delivery and provision, operations of mediumlarge size contracts. You have strong knowledge of the following ITIL standard and best practise for Service delivery and Support processes Workplace Technologies and IT Service Management tools suite Mobile applications domain and environments You have strong scripting and packaging technical skills. You possess excellent interpersonal skills with leadership qualities. You are able to maintain a good working relationships with a wide range of staff, customers and industry representatives e.g. Service providers and HWSW Vendors. CustomerEndUser orientation possibly having executed both the roles of Supplier and Customer You have knowledge and experience in as many of the following, not limited to Engineering knowledge with Windows Active Directory Azure AD Strong working experience with Group Policies Replication Topologies Azure AD DNS PKI Microsoft PowerShell Windows Server 2008R2, 2012 and 2016 Windows 10. InDepth understanding of FISMO roles, AD infrastructure and security best practices. Strong working experience with Trust Relationships and 3rd party AD Integrations. Strong network troubleshooting skills with DNS DHCP CA Certificate Authority, including packet analysis. Broad technical experience and understanding of having a multioperating system environment Windows, MacOS and iOS and Android Mobile solutions and devices Android and Mac Ios in general Working experience with Group Policies Replication Topologies Azure AD DNS PKI Microsoft PowerShell Windows Server 2008R2, 2012 and 2016 Windows 10. Telephony analogdigital and Voice over IP communication e.g. Alcatel Lucent IP telephony solutions, OXE, Open Touch, Rainbow VoIP installationsupgrades and testing e.g. Alcatel Lucent handsets CISCO and Policom video systems, Content sharing, Virtual Meeting Room, S4B, Zoom, PixIP and other video platforms IT Service management tools suites BMC and Remedy suite, Service Now suite, SAP BO, Nagios, TMART for probing, etc.. Virtual VMDesktop domains Citrix, VM Ware How to Apply Looking to take your career to the next level? Interested applicants should submit their CV and Cover Letter to RHEAs Recruitment team at careersrheagroup.com no later than 12112019. Preference will be given to candidates eligible for an EU or national personal security clearance at the level of CONFIDENTIAL or above. About RHEA Group RHEA Group is a leading engineering consultancy firm with demonstrated expertise in space, system and secure software solutions. We attract skilled engineers, scientists and management professionals and offer a range of exciting career paths working alongside clients such as the European Space Agency, the European GNSS Agency, EUMETSAT and NATO.
IT Systems Engineer
2019-10-18 17:16:56| Space-careers.com Jobs RSS
Position Reference 121 For our client, the European Space Agency based in Frascati and Noordwijk, through its enduser Division of the esaIT Department, we are looking for 4 IT System Engineer to support Providing central esaIT unified user support services. Maintaining and sustaining the end users digital workplace capabilities across the Agency. Tasks and Activities The scope of work will include Defining and documenting user requirements Ensuring that the workplace service operates properly, interfacing workplace services supplied by the industrial service providers Supervising the day to day service providers, their service delivery and provisioning, monitoring, measuring and reporting the performance against their SLA , including related infrastructures availability, continuity, capacity, asset refresh Supervising user requests and related trends such as for incidents, problems, changes, assets Managing service catalogues and portfolios Monitoring and ensuring that the SLA, as defined in the Quality Matrix section, and the Service providers SLA are respected Handling of any workplace servicerelated exceptions and escalations Mastering the enduser functional and service aspects Reviewing and accepting the service and technical deliverables of service providers Change Management Supervising the Service configuration and implementation of resolution and related deployment planning Configuration and Release management Managing the insertion plan of any new service or its major enhancement , including the Insertion Service readiness review procedure Applying a systematic approach for continuous service improvement, covering gaps of Service providers when necessary In addition providing support to the following areas Communication Management Major Incident Highest severityPriority issue User Dissatisfaction management User Complaint management Supplier Third parties Management Management of baseline of workplace services Performance Management Measurement and Reporting Risk Management Engineering activities You will provide support esaIT for a variety of workplace services related tasks. Personal Computing devices Laptop and mobile services Backend Office services IT Service Management system and tools Skills and Experience The following skills and experience are mandatory You have at a minimum a Masters Degree or equivalent qualification in Information Technology domain with a solid and documented background and practise. You have at least 7 years of indepth experience are required in coordinating and supervising service delivery and provision, operations of mediumlarge size contracts. You have strong knowledge of the following ITIL standard and best practise for Service delivery and Support processes Workplace Technologies and IT Service Management tools suite Mobile applications domain and environments You have strong scripting and packaging technical skills. You possess excellent interpersonal skills with leadership qualities. You are able to maintain a good working relationships with a wide range of staff, customers and industry representatives e.g. Service providers and HWSW Vendors. CustomerEndUser orientation possibly having executed both the roles of Supplier and Customer You have knowledge and experience in as many of the following, not limited to Engineering knowledge with Windows Active Directory Azure AD Strong working experience with Group Policies Replication Topologies Azure AD DNS PKI Microsoft PowerShell Windows Server 2008R2, 2012 and 2016 Windows 10. InDepth understanding of FISMO roles, AD infrastructure and security best practices. Strong working experience with Trust Relationships and 3rd party AD Integrations. Strong network troubleshooting skills with DNS DHCP CA Certificate Authority, including packet analysis. Broad technical experience and understanding of having a multioperating system environment Windows, MacOS and iOS and Android Mobile solutions and devices Android and Mac Ios in general Working experience with Group Policies Replication Topologies Azure AD DNS PKI Microsoft PowerShell Windows Server 2008R2, 2012 and 2016 Windows 10. Telephony analogdigital and Voice over IP communication e.g. Alcatel Lucent IP telephony solutions, OXE, Open Touch, Rainbow VoIP installationsupgrades and testing e.g. Alcatel Lucent handsets CISCO and Policom video systems, Content sharing, Virtual Meeting Room, S4B, Zoom, PixIP and other video platforms IT Service management tools suites BMC and Remedy suite, Service Now suite, SAP BO, Nagios, TMART for probing, etc.. Virtual VMDesktop domains Citrix, VM Ware How to Apply Looking to take your career to the next level? Interested applicants should submit their CV and Cover Letter to RHEAs Recruitment team at careersrheagroup.com no later than 12112019. Preference will be given to candidates eligible for an EU or national personal security clearance at the level of CONFIDENTIAL or above. About RHEA Group RHEA Group is a leading engineering consultancy firm with demonstrated expertise in space, system and secure software solutions. We attract skilled engineers, scientists and management professionals and offer a range of exciting career paths working alongside clients such as the European Space Agency, the European GNSS Agency, EUMETSAT and NATO.
Communications and Network Systems Engineer
2019-10-18 11:16:01| Space-careers.com Jobs RSS
Serco Services GmbH, part of the Serco group, A FTSE250, Multinational Service Provider with over 50,000 employees worldwide. Sercos space heritage over the last 40 years has placed us in the Space News Top 50 Space Industry Manufacturing and Services Companies We work alongside EUMETSAT and the European Space Agency, where we are the largest onsite service provider with ca. 300 staff. We currently have an exciting opportunity for a Communications and Network Systems Engineer based at Eumetsat, Darmstadt, Germany. Package description Highly competitive salary Corporate Benefits Package Relocation Assistance if applicable Further information available from the Serco Europe Recruitment Team Main responsibilities In the course of developing and deploying network infrastructure, services and solutions for current and emerging operational networks, you shall be required to carry out tasks such as Identification of networking customer, user, or business needs. Identification, extractioncollection, analysis consolidation e.g. extraction of required data flows and specification of their characteristics. Specification, setup and running of Proofofconcept prototype in lab environment. Detailed specification of design andor solution, incl. detailed rollout plan. Specification of Integration, Verification and Testing procedures. Rollout planning and scheduling migrationintegration, validation Leading network solution deployment activities, in coordination with customers and peers. Provide crossteam presentation and training on network infrastructure and service developments and deployments. Install and configure network equipment. Perform Integration, Verification and Testing. Perform the handover to production and support the customeruser validation Provision of standbycallout support and first line troubleshooting following an agreed rota. Contribute to specification and update of network systems, services and solutions roadmap and strategy Contribute to procurements of network systems and services provide equipment specification and costs estimation, provide service specification, compile detailed equipment lists, perform evaluation and comparison of offers on service andor equipment, contribute to supplier negotiations, provided that the Contractor will not bid for such procurements. Contribute to procurement documentation, e.g. requirements specifications and statements of work, provided that the Contractor will not bid for such procurements. Key tasks have been identified as follows Contribute to the migration to a replacement WAN link between EUMHQ and the various off site locations Contribute to the migration of existing operational programspecific and shared facilities from their current legacy networks to the consolidated network infrastructure at EUMHQ Upgrade the EUMETSAT networks in remote sites, incl. MadridE, LongyearbyenSvalbardN, FucinoI as well as the WAN links connecting the remote sites to the EUMHQ Contribute to the development and deployment of network solutions for the future satellite programs ground infrastructure Develop an understanding of the existing network monitoring and reporting capabilities, with a view to establishing a roadmap for the implementation of more developed realtime performance monitoring and reporting solution Ideal candidate The ideal candidate should bring the following skills and experience Experience of network engineering in such environments throughout its lifecycle, from identification of needs to deployment and operations. Experience of carrying out specifying, preparing, planning and executing network engineering activities, including their coordination and technical guidance, working with other engineers within and outside the team involved in the activities, and with the customersusers and other stakeholders. Indepth knowledge of Cisco technology and solutions for these environments. Ability to present verbally and in writing network solutions and systems in a comprehensible way, with the specific ability to explain relevant details while keeping the focus on the overall system aspects. Ability to translate IT jargon into customer business terms. Experience of working in and applying the above skills in highavailability, alwayson production environments, driven by high availability requirements. Experience of interacting with suppliers of network products and service providers as part of network infrastructure, services and solutions development and deployment. Experience of configuring and operating network management and monitoring systems such as Netbrain or SolarWinds. Ability to automate network routine monitoring and maintenance tasks. Experience of supporting procurements of network systems and services Microsoft Office Suite. In addition, knowledge and handson experience with the following is considered very desirable MSVisio application. Demonstrated capability of technical authoring structureorganisation of concept, design, and test specification documents, and of creating and working with technical network diagrams Visio. Voice Loop Systems VLS solutions based on VoIP. It will be considered beneficial if the key person holds a current Cisco certification or is able to substantiate equivalent experience. The variety of the tasks and the scope of the systems to be supported require a high degree of autonomy and good analytical skills. The working language for the position is English. Important Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law. Applicants are reminded that they will be requested to produce such documentation during the recruitment process. Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization. Data Protection When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request. You may submit a written request revoking your consent to this agreement at any time. About the company Serco is one of the worlds largest providers of public services, employing over 50,000 people in over 20 countries. We work closely with the European Government Institutions Space Agencies providing crucial Services with over 300 staff members. The services we provide are often of critical importance to the communities and nations we serve, Providing public services is one of the most satisfying and rewarding careers you can have, you have an ability to make a real positive difference to peoples lives and to your community and country. As a business which delivers frontline public services, employing tens of thousands of people, we are constantly developing and promoting people our need for skilled professionals is insatiable and few companies can offer as many opportunities for individuals to grow their careers What connects the ever growing Serco workforce is a passion for delivering great service To keep ahead we have to constantly evolve and enhance the way we deliver our services and everyone in Serco has a role to play here. Serco provide the right environment to encourage ideas and a comprehensive Best Practice support network that enables them to put their ideas into action. If you share our values then join with over 50,000 colleagues globally who are equally as passionate about delivering great service as you A career with Serco offers the chance to work with both inspirational people and innovative contracts, in a dynamic and exciting environment. We have a mandate to execute brilliantly and our people lead and inspire based on our core values, Trust, Care, Pride and Innovation. Take pride in what you do.
Tags: systems
network
communications
engineer
Solar Photovoltaic Systems Part 2
2019-10-17 17:56:00| Electrical Construction & Maintenance
How familiar are you with the Art. 705 requirements for PV systems?
Tags: part
systems
solar
photovoltaic
Solar Photovoltaic Systems Part 2
2019-10-17 17:56:00| Electrical Construction & Maintenance
How familiar are you with the Art. 705 requirements for PV systems?
Tags: part
systems
solar
photovoltaic
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