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Support Specialist, Ground Systems

2019-05-02 15:29:40| Space-careers.com Jobs RSS

About us Its a great time to be part of the SES team We are the worlds leading satellite operator with over 70 satellites in two different orbits, Geostationary Orbit GEO and Medium Earth Orbit MEO. We provide a diverse range of customers with global video distribution and data connectivity services through two business units SES Video and SES Networks. Our global team works collaboratively to make a significant, and often lifechanging difference in the world. As part of our team, you will play an integral part in delivering on our vision. At SES, we connect and enable broadcast, telecom, corporate and government customers, and enrich the lives of billions of people worldwide. Support Specialist, Ground Systems Luxembourg Betzdorf Your Job As a Support Specialist, Ground Systems you will troubleshoot various systems and devices used in Spacecraft Ground stations. You are the reference point for any system or component problems and will interface with industry vendors for components and devices and their development. Your tasks also involve reengineering legacy systems by sourcing alternative components for systems no longer in production. Your Responsibilities Global maintenance and operational support of SES Ground assets worldwide Troubleshooting problems and restoring functionality in their specific areas Analyzing and suggesting improvements of operational systems to Engineering functions Actively followup and participate in the implementation of agreed improvements Take necessary preventive measures and maintenance to ensure ongoing operations Replace defective system components Survey existing or potential sites, installation and calibration of CSM systems Provide close support to various stakeholders in new projects. Perform acceptance testing of these projects and ensure high operational availability Support Ground Operatons GRO staff in day to day activities by providing expertise in all systems Your Experience Qualifications Technical diploma in RFBroadcast and or degree in a relevant discipline 5 or more years experience in earth station operations Excellent knowledge of all relevant communication systems A deep knowledge of Satellite communications for teleports and TTC stations Excellent communication skills and customer orientated mindset Highly motivated Prepared to travel worldwide on short notice Rapid and effective response to any anomalies in the mentioned systems High availability as a result of effective preventive actions of the relevant systems Speedy processing of equipment faults Strong support to engineering teams in project work with a focus on future operability of the resulting system Informed and creative inputs in project definition phases Whats in it for you? In addition to a competitive salary and benefits package, we offer you a truly global opportunity in an exciting industry and all the support youll need for both your professional and personal development. But most of all, we offer a truly unique opportunity to play your part in making a difference for those who need it most. We strive to uphold honesty, transparency and courage in everything we do. Were proud to belong to the SES team and collaborate towards success. Good to know For more information on SES, click here. SES is an Equal Opportunity Employer and welcomes diversity! Apply HERE

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Public Safety Support Specialist

2018-07-10 18:06:32| PortlandOnline

PDF Document, 135kbCategory: Classification Specifications

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Police Administrative Support Specialist

2016-06-07 19:16:59| PortlandOnline

Police Administrative Support Specialists perform a variety of administrative and clerical tasks in support of law enforcement and investigative activities within Police Bureau divisions and units.

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Pixel Factory Support Specialist PFSS mf

2015-06-16 15:04:52| Space-careers.com Jobs RSS

Airbus Defence and Space is a division of Airbus Group, formed by combining the business activities of Cassidian, Astrium and Airbus Military. The new division is Europes number one defence and space enterprise, the second largest space business worldwide and among the top ten global defence enterprises. It employs some 40,000 employees generating revenues of approximately 14 billion per year. A vacancy for a Pixel Factory Support Specialist PFSS mf has arisen within Airbus Defence Space at its site in Sophia Antipolis. You will join the Project Support department. As Pixel Factory Support Specialist PFSS, you will provide technical support, in a broad sense, for the Pixel Factory PF and Street Factory SF software in line with the Service Level Agreements SLAs service contracts for internal or external customers, in collaboration with the other teams in the department and the Sales Marketing team. In this context, you will record, qualify and follow up anomalies reported by customers, ensure the delivery of corrective actions, and will be responsible for a certain number of customers, with whom you will be required to ensure regular, proactive followup in the form of anomaly and requirements reviews. You will also be in charge of deployment, acceptance, training and assistance for production for customers, and for this purpose will regularly be required to undertake extended business trips 13 months to customer sites around the world. Your direct line manager will be the Projects Support Manager and you will be supervised on a daytoday basis by the Support Group Manager. This position involves support, advice and function analysis activities. In this context, your tasks will include Recording, qualifying and following up incident tickets as per the support group procedures Closing out incident tickets that are related to methodology and software configuration for the application Creating, validating and delivering corrective actions Regularly following up the customers under your responsibility Working with the Test group and the Project Manager to prepare acceptance plans for the PF and SF systems Working with the Infrastructure and Configuration Management teams to prepare the installers necessary for deployment of the PF and SF software Deploying the PF and SF systems on customer sites and performing the associated acceptance procedures Training users and subsequently providing support for production staff on site Preparing training materials in collaboration with the Support group Assisting the technical authors in creating the user documentation Participating in the validation of the SF and PF software Helping the Business Analysis group to identify requirements for the development of new functions. This role will involve extended overseas business trips 13 months, 4 times a year. As the successful candidate, you will be able to demonstrate the following skills and competencies Professional qualification as an Engineer or university equivalent Masters level 5 years of experience in cartography andor geomatics geometry of DTM sensors, DSM, orthorectification, mosaics Initial experience in customer support Good knowledge of the production of aerial andor satellite map data Good understanding of customer satisfaction and service quality The ability to understand customer requirements and problems in order to establish whether a particular problem is related to a skill, a method, development or a system Knowledge of one or more management information systems and Photoshop, as well as of Linux and scripting languages would be an advantage Meticulous and wellorganised Ability to comply with procedures and deadlines Independent way of working and high level of discretion Sense of responsibility and good interpersonal skills Adaptable and flexible Advanced level of English. Please apply online. Airbus Group is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus Group Recruitment Centre To apply click here

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CenterLine (Windsor) Limited Appoints Product Support Specialist

2015-05-28 12:31:07| Industrial Newsroom - All News for Today

Windsor, Canada CenterLine (Windsor) Ltd. is very pleased to announce the appointment of Mr. Dan Mazerolle to the new position of Product Support Specialist. Dan has nearly 31 years of industry experience, an extensive technical and manufacturing background, a strong understanding of the North American welding...

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