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Controller, Customer Service Delivery
2015-02-12 14:05:14| Space-careers.com Jobs RSS
Controller, Customer Service Delivery mf 8 months fixedterm contract with perspective for permanent position Ref SES0531 Region Europe Location Luxembourg Betzdorf Company SES Category Other Engineering Technical Position Staff Published 20150212 Context The team of Network Operations Controllers work in the Digital Network operations centre DINO at Betzdorf. They are responsible for ensuring smooth operation of the Network by monitoring and controlling all TV, Radio and Data services transmitted on the SES Satellite Network and ensuring correct operation and quality of the uplinks from Betzdorf and around the world. They work a shift pattern covering 247 operations. Responsibilities Maintain services to the highest possible standards, considering primarily service availability and quality of transmission, though the use of automatic and manual monitoring and analysis systems Performing and coordinating traffic recovery and troubleshooting with external uplinkers, customers and their representatives and SES Technology engineering and station support staff Operating and configuring the encoding and multiplexing systems for services originating in Betzdorf Produce accurate reports for customers on all incidents affecting transmission Report on all activity to General Manager, Customer Service Operations Perform regular In Orbit Tests of satellite transponders Perform occasional use accesses and line up tests of uplinks as required Provide technical support to customer Perform other duties as required by management. Experience Qualifications Good technical knowledge of satellite communications and digital television and modulation techniques High operational awareness High level of selfmotivation, ability to work independently Ability to work effectively under stress Strong customer focus Dedication and attention to detail Good written and oral communications skills Great team spirit. Our Offer Competitive salary package, coupled with a diverse array of challenges and development benefits. SES is an Equal Opportunity and Affirmative Action Employer. This position reports to General Manager, Customer Service Operations Apply for this Job online
Tags: service
customer
delivery
customer service
Ceragon's Versatile IP-20 Platform Selected by a Leading Telecommunications Service Provider for Multiple Wireless Backhaul Network Projects
2015-02-12 11:31:24| Industrial Newsroom - All News for Today
Ceragon Networks Ltd.(NASDAQ:CRNT), the #1 wireless backhaul specialist today announced that its IP-20 platform was selected by a large mobile telecommunications service provider for a variety of projects in multiple regions. This versatile platform is addressing diverse requirements, including a mobile network...
Tags: service
network
selected
multiple
Vibrations Solutions North Announces the Launch of New Balancing Service Division
2015-02-12 11:31:19| Industrial Newsroom - All News for Today
Stowe, VT Vibration Solutions North, the company behind Kin-Dex balance tooling technology, is proud to announce that it has expanded its facility to accommodate a full balancing service division. This highly anticipated move allows all manufactures, who machine rotating components, to outsource their balancing...
Tags: service
north
solutions
division
LIRR service restored after person struck on trucks
2015-02-12 02:16:05| Railroads - Topix.net
The Long Island Rail Road on Thursday said it had restored service in both directions on its Port Washington branch after a brief outage caused by a train striking and killing a person on the tracks. The death occurred at the Flushing Main Street station, forcing the railroad to shut the line at 5:02 p.m., said Meredith Daniels, a spokeswoman for the Metropolitan Transportation Authority.
Tags: service
person
trucks
restored
UK rail passengers to access free Wi-Fi service by 2017
2015-02-12 01:00:00| Railway Technology
The UK Department of Transport (DfT) has decided to to provide free Wi-Fi on trains across England and Wales from 2017.
Tags: free
service
access
wifi
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