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Ground Operations Engineer ESTRACK fm

2018-07-16 12:28:28| Space-careers.com Jobs RSS

About us SCISYS Deutschland GmbH provides professional engineering and consultancy services supporting space programmes and missions. We have a strong presence at ESOC and EUMETSAT, as well as serving all ESA sites and spacecraft primes. Our team is composed of university graduates and experienced professionals, comprising some of the most knowledgeable, dedicated and talented engineers across Europe. Our services cover the whole life cycle of space programmes from early concepts to operations. Our Space Division provides a dynamic, supportive and friendly atmosphere in which you are encouraged to lead with initiative. We support new ideas from our colleagues and are focused on innovation. Moreover, we actively manage your professional development, training and career progression. We are looking for a Ground Operations Engineer ESTRACK fm to work at ESOC Darmstadt, Germany. Tasks The facilities within ESTRACK require operations engineering services as provided by Ground Operations Engineers GOE assigned to a set of missions. Ground Operations Engineers are responsible for providing the ops engineering services required for their missions during preparation and execution phase. During the routine phase, they are the first level of escalation of services provided by the Network Operations Centre NOC. Their typical counterparts on the side of ESA missions are Analysts and Spacecraft Operations Engineers. The GOE services are defined below. There is a prime and deputy GOE for each mission. The core services of Ground Operations Engineering are as follows Provide services for the mission specific validation of ground segment elements prior to critical operations and after major modifications during the support. Support services for the definition of mission specific ground station configuration in the ops preparation phase and after major modifications. Support services for the validation of station configuration and MC for remote operations. Provide services for validation of external tracking stations. Provide supervision and training services to the NOC during the lifetime of the mission. Generate and maintain mission specific Ground Segment Operations documentation e.g. Ground Operation Procedures, training material during lifetime of mission. Followup services for investigations of anomalies incidents and problems affecting the ground services to the mission. Support regular meeting with missions e.g. WORM, ICM or event driven meetings e.g. MRBs. In addition to these mission and service dedicated services, GOEs may provide services related to specific facility or tools related to the definition, development and validation of new technical systems for Ground Segment Operations. In addition, the service requires participating as OM Operation Manager in support of critical phases of spacecraft operations. Some of the activities will require occasional travel EuropeanInternational. Essential requirements Strong Ground Station and RF background Good ground segment knowledge at system level Extensive operational experience Ability to work independently Fluency in English, both speech and writing Coordination with other service providers in operations team player Interaction with other service providers in operations and other fields e.g. external TTC service providers Familiarity with the ESOC working environment, including both, QMS and ISMS Familiarity with Ground station scheduling processes Familiarity with ground station control processes and setup Familiarity with low Earth orbit satellites

Tags: ground operations engineer ground operations

Ground Station Operator

2018-07-16 12:28:28| Space-careers.com Jobs RSS

For our activities in the European Space Agency, we are currently seeking to employ highly motivated and enthusiastic Network Operations Centre NOC Technicians to work in an exciting innovative international environment. The NOC Technician will be part of an integrated team which provides 247 monitoring and control of Telemetry, Tracking and Command TTC stations of the ESTRACK ground station network, Operational IT and Operational Control Centre services at ESAs European Space Operations Centre in Darmstadt, Germany. The team, located in the ESOC Network Operations Centre, provides support using a variety of computer and network hardware and software. The NOC acts as the first point of contact for users, missionsprojects and second line support teams. Main Responsibilities Your main tasks and responsibilities as NOC Technician will include Liaise with spacecraft and mission operations engineers as well as staff on duty at other support units, ground stations and external Agencies to establish and continuously maintain a comprehensive overview on the availability of and the demand for utilization of resources provided by the ground segment facilities. Supervise and coordinate scheduled support activities. Monitor the progress of station configurations for satellite passes through voice coordination or remote monitoring systems. Schedule Ground Stations and OCC facilities in realtime outside normal working hours. Configure and monitor station configurations for satellite passes as well as data transmissions and performance. Respond immediately to any anomaly affecting operations relevant procedures shall be initiated and 1st line maintenance activities executed as required in order to restore operations. Document and track anomalies, call out 2nd3rd party supportescalate and followup on incident resolution. Reporting and documentation. Act as first line of contact for users of critical systems. Provide 1st line computer and network support to all eligible users including incident, problem, change request and user requestcomplaints handling. Actively monitor all operational IT systems, applications and networks and react immediately on potential issues or outages by Logging and escalating incident tickets according to procedure Identify the impacted servicesusers and inform all relevant parties Initiate incident resolution or mitigating actions to restore the service asap Call outescalate to 2nd line support or external providers according to procedure Followup on incident resolutionprogress and inform interested parties of the status Prioritise work according to criticality of systems, schedules and targets. Operation, fault finding and repair on the network and on active network components CISCO using Ethernet and TCPIP protocols and by logging oncommanding active network components. In line with procedures perform contingency and scheduled reconfigurations, hardware and software maintenance, test and remedial activity, so as to minimise resource impact. Perform various housekeepingadministrative duties. Work to predefined schedules and service levels, actively participate in recommending technical and procedural improvements to benefit the service. Provide round the clock cover in a rotating shift pattern, with adequate information handover between shifts. Maintain a log of all relevant activities and events. Attend user meetings, briefings, user groups and workshops as required. The Ideal Candidate Essentials The successful candidate will bring A very good understanding of Local and Wide Area Network Intranet, Internet communications Decisiveness and accountability Fluency in English spoken and written A good understanding of IT networking WANLAN concepts, technology and troubleshooting Strong service ethic responsive and courteous when handling user calls Problem Solving aptitude PC literacy MS Office Products Familiarity with operational environments Teamplayer skills, ability to interface with technical and management personnel. Note This is a 247 position candidates must be able to work rotating shifts. Desirables The following would be seen as an asset Previous experience with remote operations of a network of unmanned satellite ground stations or with local operations and maintenance of a manned satellite ground station Sound understanding of ESTRACK ground stations functionality, configurations requirements, and operations constraints Interest in and ability to coach train other staff Some knowledge of VMS, Unix, Console Works, NetBackup, CDROM production, CiscoWorks, HPOV, CISCO Firewalls, QIP, MS Windows operating systems, ITSM tools A good understanding of IT securityconcepts, technology and best practices Knowledge of ITIL , certification a plus Knowledge of, or proven ability of linear faultfinding, diagnosis and resolution methodology. Application procedure All applicants must hold a current valid work permit for Germany or be EU nationals. If you see yourself as a suitable candidate for this role, and you wish to submit an application, please send your updated CV to Alina.Cantoriuserco.com not later than 220718, or apply online by following the below link.

Tags: ground station operator ground station

Ground Station Operations Engineer

2018-07-13 14:27:40| Space-careers.com Jobs RSS

Solenix is specialized in the provision of highquality software engineering, technical consulting and operations services in the aerospace domain. This vacancy note concerns an onsite consulting position at ESOC in Darmstadt, Germany. Ground Station Operations Engineer 1823038 Job Description We are looking for a Ground Stations Operations Engineer for our client ESOC. You will join the ESTRACK team of Ground Operations Engineers GOE who are responsible for providing the ops engineering services required for their missions during preparation and execution phase. During the routine phase, they are the first level of escalation of services provided by the Network Operations Centre NOC. Their typical counterparts on the side of ESA missions are Analysts and Spacecraft Operations Engineers. The core services of Ground Operations Engineering are as follows Provide services for the mission specific validation of ground segment elements prior to critical operations and after major modifications during the support Support services for the definition of mission specific ground station configuration in the ops preparation phase and after major modifications. Support services for the validation of station configuration and MC for remote operations. Provide services for validation of external tracking stations. Provide supervision and training services to the NOC during the lifetime of the mission. Generate and maintain mission specific Ground Segment Operations documentation e.g. Ground Operation Procedures, training material during lifetime of mission. Followup services for investigations of anomalies incidents and problems affecting the ground services to the mission. Support regular meeting with missions e.g. WORM, ICM or event driven meetings e.g. MRBs. In addition to these mission and service dedicated services, GOEs may provide services related to specific facility or tools related to the definition, development and validation of new technical systems for Ground Segment Operations. The service requires participating as OM Operation Manager in support of critical phases of spacecraft operations. Occasional Europeaninternational travel may be required. Required Skills and Experience Strong Ground Station and RF background Good ground segment knowledge at system level Extensive operational experience Ability to work independently Fluency in English, both speech and writing Coordination with other service providers in operations team player Interaction with other service providers in operations and other fields e.g. external TTC service providers Desirable Skills and Experience Familiarity with the ESOC working environment, including both, QMS and ISMS Familiarity with Ground station scheduling processes Familiarity with ground station control processes and setup Familiarity with low Earth orbit satellites Work Location Darmstadt, Germany Dates Application Deadline 10 August 2018 Start of Work October 2018 Important Notes Before applying to this position, please read the page Notes to Applicants on the Solenix website under Career. Applicants must be EU citizens or have a valid work and residence permit in Germany. Security, identity and reference checks on the candidates are part of the recruitment process. Job Application Please send your applications electronically to careersolenix.ch before the application deadline 10 August 2018 Learn more about us in Facebook

Tags: ground station operations engineer