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Service Manager
2013-01-28 12:36:49| Space-careers.com Jobs RSS
Service Manager mf Ref SES0268 Region Europe Location Luxembourg Betzdorf Company SES Category Other Engineering Technical Position Context As Service Manager of SES ASTRA TechCom S.A., the incumbent is both supporting the attraction and responsible for the successful management and provisioning of service contracts. SheHe is responsible for identifying the required resources and manage the various internalexternal contractors and suppliers in an integrated approach towards the Customers. The mission consists in the successful management of various services that will support SES ASTRA TechCom S.A. to generate recurrent revenues based on multiyear service agreements in various domains like equipmentsystem hosting, satellite teleport services, satellite VSAT network services. Customers may be of commercial andor institutional nature. On a daytoday basis, shehe will mainly collaborate with the SES technical and commercial entities. Responsibilities Support the attraction of contracts by supporting the various request for proposal phases like proposal preparation, proposal handover and negotiation, contract setup Takeover or setup services that follow a project phase, thus requiring the close colaboration with the Project Manager in charge of the project phase Case dependent, also support andor manage the project phase Manage Customer relationships Either support or be responsible for Write, coordinate, negotiate and maintain service agreements KPIs with suppliers and subcontractors being either SESinternal or external entities Write, coordinate, negotiate and maintain service agreements with Customers being either SESinternal or external commercialinstitutional entities Provide when contractually agreed service reports presenting past activities and upcoming objectives Interface Customers and collect requirements for the setup, monitoring and updating of Service Level Agreements Use professional project management tools and other usual office tools as appropriated to report and document service andor project realizations Support or manage the setup of costpricing sheets in the frame of proposal setup and with respect to contract realizations Coordinate with other functions Project Control, Legal, Finance for the transparent and effective realization of the services Support the yearly preparation of SES ASTRA TechCom Operational Expenses budgets Provide inputs for internal weekly reports including inputs into timesheet reporting systems Followup and understand the evolution of products and systems market Promote the SES TechCom Products and Services in the Satellite Industry and Satellite Communication Markets Travel as required to visit Customers, Vendors, Partners and attend exhibitions, conferences, workgroup meetings as deemed necessary Set up and maintain efficient service management structures Transparent and coordinated organization of daily work Regular reporting to Line Management through weekly reports of activities with special emphasis on status of different services and potential issues Deliver products, services, systems to customers within budget, specification and on time Provide effective communication workflow of information Successful and businessexpanding customer relationships Experience Qualifications Have a university degree in RF, Electronics, TelecommunicationsEngineering, Information Technology or equivalent Have a working experience in engineering, implementation, monitoring of telecommunications systemsservices Have proven projectservice management experience Be able to integrate into andor lead crossfunctional and multinational teams Have good communication capabilities, analytical sense, selfstarting qualities, coordination and priority setting abilities Proactive approach towards existing and potential customers Continuous Improvement mindset Ability to work independently with minimal supervision Fluency in English and a maximum of other languages Experienced in the daily usage of office and communication software Lotus Notes, MS Word, MS Excel, MS Powerpoint, MS Project Our Offer Competitive salary package, coupled with a diverse array of challenges and development benefits. SES is an Equal Opportunity and Affirmative Action Employer. This position reports to Vice President, Operations Customer Services Apply for this Job online
Tags: service
manager
service manager
manager service
Packaging Quality Improvement Manager Job
2013-01-26 00:50:00| Latest beverage industry jobs - from just-drinks.com
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Tags: quality
job
manager
improvement
Brewing Support Manager
2013-01-26 00:50:00| Latest beverage industry jobs - from just-drinks.com
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Tags: support
manager
brewing
support manager
Commercial Manager
2013-01-25 20:37:51| Space-careers.com Jobs RSS
Astrium brings space to you. Number 1 in Europe and number 3 worldwide, Astrium employs over 17,000 men and women mainly based in five European countries France, Germany, the UK, Spain and the Netherlands. Our technical excellence and extensive prime contractorship experience extend across all sectors of the space business launch vehicles, manned space activities, satellite systems and related services. A Commercial Manager vacancy has arisen with Astrium Satellites UK, Sales Marketing organisation. The Commercial Manager role will be responsible for managing, the Portsmouth commerical team as directed, Proposals and Contracts in the Earth Observation, Navigation and Science Business unit. The key responsibilities of the position include Analyse, review and prepare the financial and contractual part of proposals, as directed, for institutional and commercial customers, national and international. Manage and directs the commercial contractual matters during the bid phase including, as directed, issuance of RFPs to potential subcontractorssuppliers. Identify commercial and contractual conditions favourable for the company and secure their implementation. Observe compliance with legal requirements and internal regulations code of conduct. Complete and finalise the proposal documentation and deliver the entire offer in due time to customer. Review, create and negotiate contractual documentation non disclosure agreements cooperation agreements, license agreements, procurement contracts, subcontracts etc. Preparation of documentation for internal approval of proposals contracts. Coordination of prime and subcontracts, as directed. Negotiate and implement contracts, subcontracts and contract changes, including the negotiation of price and related matters. Responsible for the reporting and management of commercialcontractual risks and opportunties within relevant Proposals and Contracts. Responsible for archiving proposal and contract documents and take care of the proper administration of the contract data within the SAP system. Interface, as necessary, with Project Management, Finance control, legal, Insurance. Support the technical departments projects concerning all contractual issues. Report to ENSUK Commercial Manager Head of Commercial Contracts. Attending all Reviews and negotiations with customerssubcontractors, as required Support Head of Commercial Contracts in all business related matters Weekly and monthly reporting as appropriate Based at Astriums Portsmouth office with regular travel to other Astrium, Customer and Subcontractor locations. The successful applicant will have the following skills and experience Extensive experience within the commercial field Contracts Commercial Procurement. Experience of dealing with internationalGovernmental customers and complex large value contracts. Education to degree level or equivalent ideally including elements of Business and Law. Proven reputation as a selfstarter, capable of delivering high workload without supervision and with attention to detail. Proven ability to achieve results with senior management through influence and persuasion Proven negotiation and contract management skills Proven ability to lead a team. Ability to have leadership accepted at all levels of the business This position requires a candidate who is self motivated and solution orientated with good communication skills and experience of interaction at both supplier and customer level a sound of experience in the submission of winning proposals including customer dialoguenegotiation experience of dispute resolution and the brokering of new agreements including major change notices to existing large projects and corporate bodies. This role is heavily customer and supplier facing requiring strong communication skills. TO APPLY click here
Tags: commercial
manager
commercial manager
manager commercial
Retail AREA MANAGER (Ladies Fashion)
2013-01-25 16:51:00| Latest apparel & textile industry jobs - from just-style.com
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Tags: area
manager
fashion
retail
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