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Stupid Systems Make Angry Customers: Building An Expert Customer Service Experience

2014-10-12 00:28:04| IT Services - Topix.net

Author, keynote speaker, and customer experience consultant. Expert in customer service, the customer experience, customer centricity, hospitality, and building a customer-centric corporate culture.

Tags: service make experience customer

 

Customer Assistance

2014-10-10 23:37:15| PortlandOnline

Tags: customer assistance customer assistance assistance customer

 
 

New Monitoring Solution Uncovers WiFi Issues That Impact Customer Experience

2014-10-08 19:58:24| Wireless - Topix.net

A quality Internet experience creates trust and loyalty from customers using an enterprise or business for work, visiting with friends or using it as their "go to" store. As part of Enterprise initiative, AxonPulse gives IT operation teams of any size, in any industry, the ability to efficiently find and fix network connectivity and performance issues before the end user is impacted.

Tags: experience customer issues solution

 

JP Morgan customer accounts hacked

2014-10-03 02:00:01| BBC News | Business | UK Edition

JP Morgan says it suffered a massive cyber attack affecting 76 million private and seven million business customers in the US.

Tags: customer accounts morgan hacked

 

Customer Demands Met by Increased Capacity of Benchtop Autoclave

2014-10-02 14:16:00| Food Processing Technology

The Priorclave H60 compact autoclave has been designed especially for meeting customer requirement for steam sterilisers, but with an even greater capacity.

Tags: customer met increased capacity

 

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