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Planning scandal threatens CBA customer service title

2014-10-21 19:18:50| Automakers - Topix.net

The Commonwealth Bank's financial planning scandal has hit the bank's leading position on customer service. Photo: Bradley Kanaris Commonwealth Bank of Australia is within a whisker of losing its coveted No.1 ranking for overall customer satisfaction in retail banking, with its slip in the closely watched Roy Morgan rankings coinciding with the scandal in the bank's financial advice business.

Tags: service title customer planning

Finish Line Bolsters Customer Loyalty with New App to Improve the Shopping Experience

2014-10-14 20:06:01| Apparel - Topix.net

INDIANAPOLIS & ARMONK, N.Y. -- -- The Finish Line, Inc. announced the launch of its new mobile app aimed at providing services and conveniences that reward Winners Circle loyalty program customers with points and loyalty perks. Finish Line's new Winners Circle mobile customer loyalty app -- available for download for iOS and Android customers.

Tags: shopping line experience customer

Samsung Heavy to build LNG carriers for Asian customer

2014-10-14 01:00:00| Ship Technology

South Korea's Samsung Heavy Industries (SHI) has won a $620m contract from an Asian customer to build three LNG carriers.

Tags: customer build heavy samsung

PG&E's Smart Grid Delivers Customer Benefits And Improved Reliability

2014-10-13 20:51:00| Electrical Construction & Maintenance

Pacific Gas and Electric Co. has released its third annual Smart Grid report, detailing progress the company is making in creating a 21st century electric system. read more

Tags: customer benefits improved smart

PG&E'S Smart Grid Delivers Customer Benefits And Improved Reliability

2014-10-13 17:40:00| Transmission & Distribution World