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Elevance Expands Customer Service and Support Capabilities with E-360 Collaboration
2014-09-17 07:00:00| Coatings World Breaking News
Tags: service
support
customer
customer service
Godlan Customer Metcam Wins
2014-09-17 06:00:00| Industrial Newsroom - All News for Today
CLINTON TOWNSHIP, MI – Godlan, a manufacturing ERP software specialist (SyteLine ERP), EAM (Asset Management) specialist and Infor Gold Channel Partner, announced today that Metcam, Godlan customer since 2000 and leader in advanced metalworking, has been named an Infor Excellence In Action award winner for 2014. Infor Excellence in Action award winners were announced at the company's annual user conference, Inforum 2014, in New Orleans.<br /> <br /> These awards honor organizations ...
Tags: customer
wins
customer wins
wins customer
AEM Customer Support Seminar Co-locates with AEMP Symposium
2014-09-17 06:00:00| Industrial Newsroom - All News for Today
To help equipment manufacturers tune in to customer needs on first-hand basis, AEM is co-locating its 2014 Customer Support Seminar with the annual Asset Management Symposium of AEMP. Key seminar themes will include: how customer service should be treated as an overall approach to systematic improvement for customer retention/growth; strategies OEMs must use to maintain long-term customer relationships; and how recruiting, training, and keeping diverse workforce is critical to future ...This story is related to the following:Trade Associations
Tags: support
customer
seminar
customer support
Bank 'tops customer service ratings'
2014-09-17 01:06:23| BBC News | Business | UK Edition
Online bank First Direct has topped a customer service league compiled by consumer group Which?, with Npower ranked bottom.
Tags: service
customer
customer service
bank
Overture Names Houck Reed Vice President of Product Management and Customer Service
2014-09-09 09:35:57| Telecom - Topix.net
Senior executive brings more than 20 years experience in defining and executing product strategy, managing product lifecycles and creating winning teams )-- Overture today announced the appointment of Houck Reed, vice president of Product Management and Customer Service. In his new role, Reed will lead internal product teams to refine and communicate the company's product strategy, operate Overture's world-class technical assistance center, and grow the Ensemble enablement services practice.
Tags: service
product
management
customer
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