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Supercuts boosts customer service in NE with Comcast Business services

2014-07-16 01:26:19| Wireless - Topix.net

Comcast Business is enabling Supercuts to improve its operational efficiencies and its interaction with customers in 33 locations in southeastern Pennsylvania and southern New Jersey with a set of business Internet, voice and video services.

Tags: service services business customer

 

Comcast Rep Tears Into Fleeing Customer 'Like a Pit Bull on a Pork Chop'

2014-07-16 00:10:46| TechNewsWorld

Comcast on Tuesday was scrambling to repair the damage after a phone representative's rude treatment of a couple trying to disconnect their service went viral, thanks to a recording posted on the Web. The couple -- former Engadget editor Ryan Block, now at AOL, and his wife, TV host and writer Veronica Belmont -- called Comcast over the weekend and asked to cancel their service over the phone.

Tags: on customer rep bull

 
 

OMF Customer Service Framework

2014-07-14 20:19:17| PortlandOnline

This document is an overview of OMF's customer service approach PDF Document, 597kbCategory: OMF Reports

Tags: service customer customer service framework

 

Siemens New Mobile-Web App Enables Utilities to Maximize Customer...

2014-07-11 19:26:58| Industrial Machines - Topix.net

Siemens Smart Grid announced the release of Energy Engage Mobile, the company's first mobile-web application that brings energy consumption information directly to the consumer's fingertips helping utilities connect with their customers.

Tags: customer siemens utilities enables

 

RazorSync Cloud-Based Customer Portal Increases Repeat Business For Field Service Contractors

2014-07-11 11:22:58| econline Home Page

RazorSync, the award-winning, cloud-based desktop and mobile software app released a significant upgrade this week including several enhancements to the popular field service management software

Tags: service business customer field

 

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