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Tag: customer
AT&T says customer data accessed to unlock smartphones
2014-06-13 01:12:30| InfoWorld: Top News
Personal information, including Social Security numbers and call records, was accessed for an unknown number of AT&T Mobility customers by people outside of the company, AT&T has confirmed. The breach took place between April 9-21, but was only disclosed this week in a filing with California regulators. While AT&T wouldn't say how many customers were affected, state law requires such disclosures if an incident affects at least 500 customers in California.
Tags: data
customer
att
accessed
NV Energy Implementing Integrated, IP-based Customer Experience Solution
2014-06-12 18:17:00| Transmission & Distribution World
NV Energy has selected Genesys to replace its entire customer care infrastructure with an integrated, IP-based solution to improve its customer experience and increase customer satisfaction. read more
Tags: experience
customer
solution
energy
Comcast turns 50,000 paying customer homes into public hotspots, millions more by the end of the year
2014-06-12 15:22:19| Extremetech
Two days ago, Comcast did something that would be inconceivable if it was any other company than Comcast: It turned 50,000 residential Xfinity modems into public WiFi hotspots. There are 50,000 paying Xfinity customers in Houston, Texas who are now broadcasting free WiFi that anyone can use. As far as Comcast is concerned, of course, this is a genius move to blanket the country in high-speed WiFi (and there are plans to hijack 8 million more modems by the end of June) -- for Comcast's customers, though, this is egregious monopolistic overreach taken to the next level... and it's possibly illegal as well.
Franchise Players: Wayback Burgers Franchisee on the Power of Customer Service
2014-06-12 08:30:42| Jewelry - Topix.net
Franchise Players is Entrepreneur's Q&A interview column that puts the spotlight on franchisees.
Tags: service
power
customer
players
Morse Watchmans Key Control Systems Streamline Customer Service and Improve Security at ...
2014-06-12 06:00:00| Industrial Newsroom - All News for Today
KeyWatcher® Systems Ensure Accountability for Keys and Essential Communication Devices<br /> <br /> Oxford, CT – Located in Florham Park, NJ, and offering convenient access to Newark Liberty International Airport, Wyndham Hamilton Park Hotel and Conference Center services guests in 219 rooms and 40 conference rooms. The hotel features more than 27,000 square feet of property and can support up to 400 people for conferences, events and special occasions.<br /> <br /> As with every ...This story is related to the following:Key Management Systems |
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