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Tag: customer
BioPlastics Improves Customer Response with ZW3D CAD/CAM
2014-08-05 06:00:00| Industrial Newsroom - All News for Today
Guangzhou, China — ZW3D, one of the world's leading suppliers of advanced CAD/CAM solutions for the manufacturing industry, today announced it has been chosen by BioPlastics, the leading manufacturer of coated webbing products, for efficient mold design, helping them respond to customers faster than ever with saved costs.<br /> <br /> BioPlastics is a leading global manufacturer of coated webbing and assemblies, with products widely applied in markets like equine, medical, sporting ...This story is related to the following:ServicesSearch for suppliers of: CAD/CAM Software |
Tags: customer
response
improves
customer response
Gatwick airport invests in cloud technology for improving customer experience
2014-08-05 01:00:00| Airport Technology
Cloud-based testing services provider SOASTA has announced that Gatwick Airport has invested in a platform for CloudTest that will help in accelerating collaborative work and drive further efficiencies.
Tags: technology
experience
customer
airport
Openreach takes language lesson to improve customer service
2014-07-31 02:00:00| Total Telecom industry news
Joe Garner wants to give customers more visibility on their line installation; favours in-house engineers over contractors.
Tags: service
customer
language
improve
Sprint moves to net profit, customer losses slow
2014-07-30 15:29:00| Telecompaper Headlines
(Telecompaper) Sprint reported a continued improvement in profits for the second quarter, while slowing the loss of mobile customers. The US operator posted a net profit of USD 23 million, compared to a loss of over USD 1.7 billion a year ago, and adjusted EBITDA improved to USD 1.83 billion from USD 1.40 billion. Mobile revenues showed a small increase to USD 8.19 billion, helped by nearly 5 million smartphones sold. This offset a drop in service revenues and the shutdown of the Nextel platform. Sprint lost a net 334,000 customers in the quarter, down from over 2 million in the year-earlier period. This included a loss of 181,000 postpaid and 542,000 prepaid customers under the Sprint brand, which the company attributed to service disruptions related to its network upgrade programme and timing in the start of the new Lifeline programme. Wholesale customers grew by 504,000 in the three months, and various acquired operations, mainly US Cellular activities, lost a net 114,000 customers. In total, Sprint finished the period with 54.553 million customers, still up from 53.588 million a year earlier. Retail postpaid ARPU fell to USD 61.65 from USD 63.59 a year ago, while retail prepaid ARPU was up to USD 27.97 from 27.02. Sprint said its 3G and voice network replacement project was largely complete and it met its mid-year target for LTE coverage, at 285 million people. The company maintained its outlook for full-year adjusted EBITDA of USD 6.7-6.9 billion.
Tags: net
customer
slow
profit
JULABO USA, Inc. Expands Customer Support through Chat Service
2014-07-30 06:00:00| Industrial Newsroom - All News for Today
Live chat is a great way to get fast communication with a company. "Customers like to have the option to quickly and easily access information, and our chat service can give that to them" said Dirk Frese, Director of Sales and Marketing at JULABO USA.<br /> <br /> The online chat service can provide a better customer experience because you instantly have access to a live person once you visit the JULABO website. When you're finished speaking to the online customer support specialist you also ...This story is related to the following:ServicesSearch for suppliers of:
Tags: service
support
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