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ICT Engineer

2017-07-25 19:10:49| Space-careers.com Jobs RSS

Vacancy in the Directorate of Internal Services. ESA is an equal opportunity employer, committed to achieving diversity within the workforce and creating an inclusive working environment. Applications from women are encouraged. Post ICT Engineer This post is classified A2A4 on the Coordinated Organisations salary scale. Location ESOC, Darmstadt, Germany Description This post is located in the IT Support to Mission Operations and Exploitation Section, Security and Specialised Services Division, Information Technology Department, Directorate of Internal Services. The postholder will initially be assigned as integrated support to Mission Operations IT MOIIT and the Operations Control Centre OCC Section, Mission Operations Department, Directorate of Operations and will report to the Head of the MOIIT and OCC Section. Duties Tasks and responsibilities include Specification of the Mission Operations Infrastructure IT requirements in close cooperation with customers, as well as contribution to creation of the related investment roadmap Ensuring the provision of Mission Operations IT services or routine and critical mission operations supported at ESOC, including launch preparation services, and of the daytoday interface with customersmissions Ensuring the maintenance, sustainability and evolution of MOIIT services and related facilities For larger MOIIT related implementation and reconfiguration projects, preparing and managing corresponding procurement activities with industry and acting as project manager Steering of andor participation in working groups and governance bodies related to the evolution of the infrastructure and of the services provided Managing as Technical OfficerTechnical Manager service contracts engineering, maintenance and operations as required for assigned roles, in particular to ensure service delivery in accordance with agreed SLAs. The postholder will liaise with all flight operations teams and missions managers at ESOC, engineering department representatives, and internal service providers in of site, OCC and IT services. In addition to the above mentioned tasks, the post holder will, as Solution Delivery Manager, be responsible for execution of the MOIIT investment plans sustainable and new investment activities, or delivering solutions, associated processes and services, from transfer to operation, as well as for coordinating the resources assigned to the shortterm MOIIT investment plan. Furthermore, the post holder may be responsible for the sourcing and availability of appropriate assets and services provided by thirdparty and internal suppliers in accordance with MOIIT endtoend service delivery objectives. To mainain the link with the parent Directorate and contribute to the transfer of technical knowledge and lessons learned across the Agency, the postholder will participate in periodic meetings with the parent Section. Technical competencies Computer systems engineering Service Automation Network Communications Project and technical management Management of service contracts IT service and operations management Information Technology security Behavioural competencies Planning Organisation Problem Solving Results Orientation Teamwork Additional requirements Applicants are required to have several years of indepth experience in the abovementioned information technology domains. A demonstrated proactive approach to continuous service improvement would be an asset. Candidates must furthermore be eligible for security clearance by their national security administration. Education University degree at Masters level in Information and Communications Technology ICT. Other information For behavioural competencies expected from ESA staff in general, please refer to the ESA Competency Framework. The working languages of the Agency are English and French. A good knowledge of one of these is required. Knowledge of another Member State language would be an asset. The Agency may require applicants to undergo selection tests. The closing date for applications is 5 September 2017. If you require support with your application due to a disability, please email contact.human.resourcesesa.int. Please note that applications are only considered from nationals of one of the following States Austria, Belgium, the Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Luxembourg, the Netherlands, Norway, Poland, Portugal, Romania, Spain, Sweden, Switzerland, the United Kingdom and Canada and Slovenia. Priority will first be given to internal candidates and secondly to external candidates from underrepresented Member States. In accordance with the European Space Agencys security procedures and as part of the selection process, successful candidates will be required to undergo basic screening before appointment. Apply HERE

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ICT Engineer

2017-07-24 19:10:43| Space-careers.com Jobs RSS

Aurora is an established supplier of skilled manpower to ESA and in particular at ESTEC and ESAC. Aurora has the opportunity to expand our support to ESA in the domain of ITS IT Support. Happiness of our employees has proven key to obtaining excellent results and a client who also regards us highly for excellent service. Overview Reporting to the Corporate Business Process Manager, the Information Communications Technology ICT Engineer is responsible for optimal selection of ICT suppliers and ICT products to ensure the best usage of resources and technology for the Agency. The postholder will carry out the following specific duties Overseeing ICT market trends with focus on IT Infrastructure providers for Computer Hardware, Software and networking products Analysis and assessment if trends in the ICT market, build and maintain relationship with ICT market leaders to understand and report on innovative technology to the management Monitoring the product line up and future product roadmaps of exiting ICT suppliers for the agency Analyze and utilize for the agency the competitive developments of key ICT vendors in market Engage in regular meetings with ICT vendors and suppliers for price negotiations Issue Request for Quotations and Tenders to test the ICT market and select the optimal suppliers for the agency Participate in Tender evaluation to support the board while selection of suppliers. Specific qualification requirements Masters degree in Information technology A minimum of 10 years of relevant professional working experience with ICT vendors Deep knowledge of the ICT market, with specific focus on IT Infrastructure products like PC, Laptops, Servers, Workplace related Software Understanding of Enterprise grade ICT products An aptitude for effective communication and collaboration in an international and challenging environment Proven negotiation skills Fluency in English both written and spoken is mandatory knowledge of another European language is an advantage. Legal and Security Requirements All applicants must be legally allowed to work in The Netherlands Applicants are required to provide a copy of their passport and degree certificate. Aurora will validate the Degree with the issuing University and provide evidence to ESA. Prior to issuing a letter of employment the applicant shall provide to Aurora a recent official document declaring that they are of good conduct from the country where currently resident. Location The work will be performed at the European Space Technology and Research Centre ESTEC at Noordwijk, The Netherlands. Contract The selected candidate will receive good remuneration in line with ESA Job Class E3. Will be registered for both social security and tax in the Netherlands. The standard working hours are 40 per week. There are 12 public holidays and an additional 30 annual days holiday. Training to improve efficiency and provide strength for future career are of course included. Aurora assist with relocation both with support and financially. Aurora contributes to a company pension scheme. To be considered for this Position Provide prior to 16 August 2017 a summary of why you are a good candidate for the position together with a complete and detailed Candidate Proposal Form or CV and Motivation Letter to Mr. Davide Starnone, at email davide.starnoneaurora.nl and to Mr. Alex Jeanes, at email alexjeanesaurora.nl quoting reference ITS45. Aurora will agree conditional employment terms and conditions with candidates before presenting them by 22 August 2017, 13.00 hours.

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ICT Engineer

2017-07-13 10:11:47| Space-careers.com Jobs RSS

Serco is a specialist at delivering vital services on behalf of European, National and Local Governments. Serco Europe employs a large workforce in Belgium, Luxembourg, France, Switzerland, Germany, Holland, Spain, Italy and the UK. Our European operations have ca. 2,000 employees delivering critical services to public institutions throughout Europe. Package description Full details on application. Relocation assistance provided if applicable. Main responsibilities Reporting to the Corporate Business Process Manager, the ICT Engineer is responsible for the corporate supervision of IT related corporate processes. Heshe will support IT corporate processes evolution and rationalisation. In particular, the candidate will carry out the following specific duties Supervision of the OS imaging processes both in Mac and windows environments Proposing improvements to the internal workflow to ensure a regular update and validation of the OS images Supervision of the SCCM processes for all corporate devices Proposing SCCM process improvements to comply with corporate policies Support the analysis of the corporate ticketing system to identify areas of improvement Support the revision of IT corporate policies Manage processes and tasks relevant to the projectsactivities, ensuring deliverance within restrictive timescales and in line with the IT Departments business model Perform business and technical analysis for potential Customer needs Produce requirements and project documentation in close liaison with the Customer and in line with the IT Departments QMS and project management procedures Propose and present technical and architectural propositions Prepare and present project management plans, Statements of Work, and other relevant documents Fully analyse service providerspartner solution proposals in terms of best practice, technical quality, technical and architectural proposition, and financial cost effectiveness Ensure that 3rd party suppliersservice providers deliver within contract terms, through effective management, planning, communications and maintenance of SLAsKPIs Maintain a close liaison with service providerspartners for delivery, regularly communicating status and progress throughout the projects Plan for and manage handover to operations, in line with project delivery plans Planning, controlling and reporting financial aspects related to projects Actively participating in contract negotiations, tenders and audit related activities Liaising with ESA Administrational staff in FinanceContractsProcurementHR for work related aspects Working with teamIT Department members on joint Customer and Corporate infrastructure related activitiesprojects Perform technical activities related to Launch Campaigns Provide Technical IT support to Customer, Corporate and Industry based projectactivities. Ideal candidate A PhD or Masters Degree in Information technology or a minimum of 10 years of relevant professional working experience Knowledge of ESA IT policies and regulations and experience with ESAs administrative processes within FinanceContractsProcurementHR A broad knowledge of IT service management principles A proven capability of performing tasks in a fully autonomous way An aptitude for effective communication and collaboration in an international and challenging environment Proven team management experience is considered an asset Expert knowledge and profound experience in technical and business process analysis Proven technical knowledge of bespokecommercialESA systems and applications, productivity tools, hardware platforms and tools, virtualisedcloud environments, networkcommunication environments, diverse IT infrastructures, IT security principles Proven project management and organisation skills, including monitoring time and expenditures Fluency in English, with excellent written and verbal communication skills. Please note that the closing date for applications is on 02082017. Important Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law. Applicants are reminded that they will be requested to produce such documentation during the recruitment process. Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization. For positions located within the Darmstadt Support Office please note that only applicants with no family affiliation within the Company will be considered. Data Protection When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request. You may submit a written request revoking your consent to this agreement at any time. About the company Serco Services GmbH, part of the Serco group, A FTSE250, Multinational Service Provider with over 60,000 employees worldwide. Sercos space heritage over the last 40 years has placed us in the Space News Top 50 Space Industry Manufacturing and Services Companies We work alongside EUMETSAT and the European Space Agency, where we are the largest onsite service provider with ca. 300 staff. What connects the ever growing Serco workforce is a passion for delivering great service To keep ahead we have to constantly evolve and enhance the way we deliver our services and everyone in Serco has a role to play here. Serco provide the right environment to encourage ideas and a comprehensive Best Practice support network that enables them to put their ideas into action. If you share our values then join with over 60,000 colleagues globally who are equally as passionate about delivering great service as you

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ICT Engineer

2017-07-12 18:08:55| Space-careers.com Jobs RSS

HE Space is a successful international space company. For over 30 years, we have been supporting our customers with qualified experts in the field of engineering, science and administration. We are currently looking for an ICT Engineer to support our customer in the Netherlands. ICT Engineer Key Tasks and Responsibilities As part of the Corporate Business Process Management Office at ESTEC you will support IT corporate processes evolution and rationalization and you will have the following responsibilities Supervision of the OS imaging processes both in Mac and Windows environments Proposing improvements to the internal workflow to ensure a regular update and validation of the OS images Supervision of the SCCM System Centre Configuration Manager processes for all corporate devices Proposing SCCM process improvements to comply with corporate policies Support the analysis of the corporate ticketing system to identify areas of improvement Support the revision of IT corporate policies. Skills Experience You will have the following qualifications and relevant experience Masters Degree in Information technology or a minimum of 10 years of relevant professional working experience in the IT sector Knowledge of ESA IT policies and regulations A broad knowledge of IT service management principles A proven capability of performing tasks in a fully autonomous way An aptitude for effective communication and collaboration in an international and challenging environment Proven team management experience is considered an asset Fluency in English is mandatory knowledge of another European language is an advantage. This job is located in Noordwijk. We welcome applicants who are available from September 2017 or as soon as possible thereafter. If you think you have what it takes for this job, please send us your CV together with a letter of motivation both in English and in Word to Ms Agnieszka Iwanczuk at jobshespace.com, quoting job NLSC3550 before 02Aug17. An exciting and dynamic international working environment awaits you!

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ICT Engineer

2017-07-12 14:12:12| Space-careers.com Jobs RSS

Reporting to the Corporate Business Process Manager, you are responsible for the corporate supervision of IT related corporate processes. You will support IT corporate processes evolution and rationalisation Tasks and Activities The scope of work will include You will be responsible for the supervision of the OS imaging processes both in Mac and windows environments You will be responsible for proposing improvements to the internal workflow to ensure a regular update and validation of the OS images You will be responsible for the supervision of the SCCM processes for all corporate devices You will be responsible for proposing SCCM process improvements to comply with corporate policies You will support the analysis of the corporate ticketing system to identify areas of improvement You will support the revision of IT corporate policies Skills and Experience A Masters Degree in Information technology or a minimum of 10 years of relevant professional working experience You have knowledge of ESA IT policies and regulations You have a broad knowledge of IT service management principles You have a proven capability of performing tasks in a fully autonomous way You have an aptitude for effective communication and collaboration in an international and challenging environment You have proven team management experience How to Apply Looking to take your career to the next level? Interested applicants should submit their CV and Cover Letter to RHEAs Recruitment team at careersrheagroup.com no later than 06082017. Preference will be given to candidates eligible for an EU or national personal security clearance at the level of SECRET or above. About RHEA Group RHEA Group is a leading engineering consultancy firm with demonstrated expertise in space, system and secure software solutions. We attract skilled engineers, scientists and management professionals and offer a range of exciting career paths working alongside clients such as the European Space Agency, the European GNSS Agency, EUMETSAT and NATO.

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