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ANSI Hosts ICT Industry Roundtable with ITU-TSB's Chaesub Lee.
2015-11-27 14:31:10| Industrial Newsroom - All News for Today
On November 13, 2015, ANSI hosted Dr. Chaesub Lee, International Telecommunication Union (ITU) Telecommunication Standardization Bureau (TSB) director, for roundtable on telecommunications, information and communications technologies (ICT), and related industries. Dr. Lee's presentation detailing his strategic vision for ITUT was followed by roundtable moderator Phil Wennblom leading 30-person audience of industry representatives in interactive Q&A session.
ICT User Support Engineer mf
2015-11-18 17:07:26| Space-careers.com Jobs RSS
ICT User Support Engineer mf Ref. No. 159925 Terma The hightech and innovative Terma Group develops products and systems for defense, nondefense and security applications, including command and control systems, radar systems, selfprotection systems for aircraft and vessels, space technology, and aerostructures for the aircraft industry. Terma is headquartered at Aarhus, Denmark. Internationally, Terma has subsidiaries and operations in The Netherlands, Germany, United Kingdom, United Arab Emirates, India, Singapore and the U.S. The Space Business Area contributes with missioncustomized software and hardware products including power systems and star trackers as well as services to support a number of inorbit pioneering European scientific and Earth observation satellite missions. Additionally, Terma is contracted for the development and delivery of software and hardware systems and services for numerous ongoing and future European, and international missions. Terma Space operates out of Denmark, The Netherlands, Germany, and the UK. Job description For our customer, EUMETSAT in Darmstadt, Germany, we are seeking an experienced IT User and Technical Support Engineer to provide support within the Information Communication Technology ICT unit of the Technical and Scientific Support Department of EUMETSAT. The EUMETSAT corporate ICT unit supports the Information and Communication Technology systems, services and infrastructure, which are used by EUMETSAT for support of its administrative activities. This is distinct from those used for the operation of satellites or distribution of data products. More detailed information about EUMETSAT can be found at httpwww.eumetsat.int. Responsibilities The ICT User Support Engineer will report to the Service Desk Manager and work according to the teams agreed service levels, defined working practices and procedures. You will have as a minimum the following responsibilities Installconfigureadministrate desktop and notebook systems hardware and operating system MS Windows Installconfigureadministrate standard corporate office applications Maintain, administer and support remote access devices e.g. iPhones, VPN tokens Administer user accounts, manage user permissions Provide first and second level user and technical support, particularly in the area of standard desktop applications Windows 7, MS Office , Visio, etc. Contribute to the preparation of IT Information on the Intranet and Training Material including presentations viewgraphs, demonstrations and online training as well as provide coaching and training to IT Users Act as an interface between 1st level support and the 2nd level engineers responsible for the backend systems Provide support to upgrade and enhancement Projects Plan and perform rollouts of new Software Provide support to VIP users Provide support for WebEx and Videoconferences This is a fulltime position with a planned starting date in April 2016. You will be nominally based at EUMETSATs facilities in Darmstadt, Germany, but may require very limited travel within Europe or to Launch Sites for certain activities. Standbycallout arrangements as well as late night or weekend work might be required on certain occasions, which will be agreed at least one week ahead. Qualifications Competencies Essential skills Customer focus and service orientation as well as highly effective interpersonal skills in dealing with demanding customers under high workload Extensive knowledge of and experience in the installation, maintenance and troubleshooting of MS Windows 7, MS Office, Visio, MS Project and Internet Explorer Experience in the installation and maintenance of mobile computing solutions e.g. VPN access, Notebooks, Remote Access, iPhones, WebEx Extensive experience in end user support in general. Experience in performing user administration in MS Active Directory Knowledge of Outlook configuration and administration and troubleshooting in an MS exchange environment Fluency in English spoken and written is mandatory, as English is the working language In addition, the following knowledge shall be considered an advantage Experience in hardware installation, maintenance and troubleshooting desktop PC, notebooks, network printers, scanners Experience in a structured, ISO 9000 certified andor ITIL based information technology service environment Professional certification as MCP Windows 7 or any other professional certifications e.g. MCP MS Office, etc. Experience in using software distribution systems e.g. Novell ZENworks, MS SCCM Experience in providing support for Document Management Software Experience in providing 1st level support for SAP What can Terma offer At Terma, we consider skilled employees, enthusiasm and job satisfaction as the very foundation of our success and as a prerequisite for the development of the bestinclass solutions that Terma provides. We lead the way in applying new technology, offering a wide range of growth opportunities for each individual and emphasizing mutual respect across the board in our workplace. Terma offers you a pleasant working environment at the customer site, where you will be able to take on challenging tasks and responsibilities in a highly professional company. Great opportunities for training and personal development Challenges in advanced technical environment International and cosmopolitan working atmosphere An employment contract with an attractive package with extralegal benefits Highly competitive salary Recruitment is depending on successful selection by the customer. Additional information For further information, please contact Mr. Kevin Davies by telephone 49 6151 860050 or by email terma.determa.com. To ensure that your application will reach us and is properly processed we would prefer that you apply through the link httpswww.epos.dkREKTermaJoblistShowJobOffer.aspx?dbaliasEposRECTermalangenjobOfferEntityId755joblistId1 with a Cover Letter explaining your background and expertise, as well as your earliest date of availability, and a uptodate Curriculum Vitae. Closing date January 25th, 2016 Please note that applicants must hold all appropriate documentation and permits to work in Europe. Terma develops products and systems for defense, civilian authorities, and security applications, including command and control systems, radar systems, selfprotection systems for vessels and aircraft, space technology, and advanced aerostructures for the aircraft industry. Terma is headquartered in Aarhus, Denmark, and maintains international subsidiaries and operations in The Netherlands, Germany, India, Singapore, and the U.S. Sign up for Termas newsletter here or follow Terma to remain updated on our news and events
Tags: support
user
engineer
ict
ICT User Support Engineer
2015-11-17 16:07:15| Space-careers.com Jobs RSS
About us SCISYS Deutschland GmbH provides professional engineering and consultancy services supporting space programmes and missions. We have a strong presence at ESOC and EUMETSAT, as well as serving all ESA sites and spacecraft primes. Our team is composed of university graduates and experienced professionals, comprising some of the most knowledgeable, dedicated and talented engineers across Europe. Our services cover the whole life cycle of space programmes from early concepts to operations. Our Space Division provides a dynamic, supportive and friendly atmosphere in which you are encouraged to lead with initiative. We support new ideas from our colleagues and are focused on innovation. Moreover, we actively manage your professional development, training and career progression. For the location in Darmstadt Germany we are looking for a ICT User Support Engineer at EUMETSAT. Tasks The Corporate ICT function refers to the Information and Communication Technology systems, services and infrastructure, which are employed by EUMETSAT for support of its administrative activities. This environment is distinct from the one used for the operation of satellites or distribution of data products. The ICT User Support Engineer will report to the Service Desk Manager and work according to the teams agreed service levels, defined working practices and procedures. The ICT User Support Engineer will have as a minimum the following responsibilities Installconfigureadministrate desktop and notebook systems hardware and operating system MS Windows installconfigureadministrate standard corporate office applications maintain, administer and support remote access devices e.g. iPhones, VPN tokens administer user accounts, manage user permissions provide first and second level user and technical support, particularly in the area of standard desktop applications Windows 7, MS Office , Visio, etc contribute to the preparation of IT Information on the Intranet and Training Material including presentations viewgraphs, demonstrations and online training as well as provide coaching and training to IT Users Act as an interface between 1st level support and the 2nd level engineers responsible for the backend systems. Provide support to upgrade and enhancement Projects Plan and perform rollouts of new Software Provide support to VIP users Provide support for WebEx and Videoconferences Essential requirements The IT User and Technical Support Consultant is required to have as a minimum Customer focus and service orientation as well as highly effective interpersonal skills in dealing with demanding customers under high workload Extensive knowledge of and experience in the installation, maintenance and troubleshooting of MS Windows 7, MS Office, Visio, MS Project and Internet Explorer Experience in the installation and maintenance of mobile computing solutions e.g. VPN access, Notebooks, Remote Access, iPhones, WebEx Extensive experience in end user support in general. Experience in performing user administration in MS Active Directory Knowledge of Outlook configuration and administration and troubleshooting in an MS exchange environment Desirable requirements In addition, the following knowledge shall be considered an advantage Experience in hardware installation, maintenance and troubleshooting desktop PC, notebooks, network printers, scanners Experience in a structured, ISO 9000 certified andor ITIL based information technology Service environment Professional certification as MCP Windows 7 or any other professional certifications e.g. MCP MS Office, etc. Experience in using software distribution systems e.g. Novell ZENworks, MS SCCM Experience in providing support for Document Management Software Experience in providing 1st level support for SAP Other Information Start date is 15th April 2016. Fluency in English is mandatory The candidate must have a valid German work and residence permit or be an EU Citizen To apply online please visit www.scisys.despacejobs
Tags: support
user
engineer
ict
ICT User Support Engineer
2015-11-16 20:06:04| Space-careers.com Jobs RSS
We are looking to further enhance our team by adding a ICT User Support Engineer You will be based initially for 1 year at our clients headquarters in Darmstadt, Germany. Extension of a further 3 years may be possible. In this large European Agency you will find an excellent and modern working environment with challenging tasks and responsibilities. Your Tasks Include The ICT User Support Engineer will report to the Service Desk Manager and work according to the teams agreed service levels, defined working practices and procedures. The ICT User Support Engineer will have as a minimum the following responsibilities Installconfigureadministrate desktop and notebook systems hardware and operating system MS Windows Installconfigureadministrate standard corporate office applications Maintain, administer and support remote access devices e.g. iPhones, VPN tokens Administer user accounts, manage user permissions Provide first and second level user and technical support, particularly in the area of standard desktop applications Windows 7, MS Office , Visio, etc Contribute to the preparation of IT Information on the Intranet and Training Material including presentations viewgraphs, demonstrations and online training as well as provide coaching and training to IT Users Act as an interface between 1st level support and the 2nd level engineers responsible for the backend systems. Provide support to upgrade and enhancement Projects Plan and perform rollouts of new Software Provide support to VIP users Provide support for WebEx and Videoconferences In the performance of these tasks, the consultant will have to comply with the relevant working practices and procedures. Your Profile The IT User and Technical Support Consultant is required to have as a minimum Customer focus and service orientation as well as highly effective interpersonal skills in dealing with demanding customers under high workload Extensive knowledge of and experience in the installation, maintenance and troubleshooting of MS Windows 7, MS Office, Visio, MS Project and Internet Explorer Experience in the installation and maintenance of mobile computing solutions e.g. VPN access, Notebooks, Remote Access, iPhones, WebEx Extensive experience in end user support in general. Experience in performing user administration in MS Active Directory Knowledge of Outlook configuration and administration and troubleshooting in an MS exchange environment In addition, the following knowledge shall be considered an advantage Experience in hardware installation, maintenance and troubleshooting desktop PC, notebooks, network printers, scanners Experience in a structured, ISO 9000 certified andor ITIL based information technology service environment Professional certification as MCP Windows 7 or any other professional certifications e.g. MCP MS Office, etc. Experience in using software distribution systems e.g. Novell ZENworks, MS SCCM Experience in providing support for Document Management Software Experience in providing 1st level support for SAP The official languages are English and French. The working language for the position is English and therefore the consultant must be able to work effectively in this language and have knowledge of the other. German would be advantageous in contacting local companies. REFERENCE 15211542 LOCATION Darmstadt, Germany CONTACT recruitmoltek.net CLOSING DATE 25th January 2016 MOLTEK has been serving the space and aerospace industries since 1995, providing international consultancy services for a wide variety of clients from private and public corporations to national and international authorities and agencies.
Tags: support
user
engineer
ict
Senior ICT Engineer
2015-11-16 13:04:55| Space-careers.com Jobs RSS
This is an opportunity for an experienced ICT Engineer to join the ICT Team on customer side in ESOC European Space Operation Center httpwww.esa.intESA, Darmstadt. This position is fully based on customer side ESOC in Darmstadt, Germany. The position is unlimited and fulltime and will start as soon as possible preferred start date will be JanuaryFebruary 2016. Submission deadline for applicants will be 31.12.2016 RESPONSIBILITIESDUTIES The Engineer will provide support to the Telespazio VEGA ICTEngineering Team in the delivery of ICT engineering services to multiple clients. The work shall include analysis of the requirements design, integration, validation and documentation of ICT solutions handover to operations level 3 support for incidents and problems. QUALIFICATIONSEXPERIENCE A university degree in Computer Sciences or equivalent. At least 5 years experience as ICT Engineer. ESSENTIAL SKILLS Very good command of the English and German language Detailed knowledge of Cisco routing and switching Layer2 and Layer3, OSPF, BGP, VRFlite Experienced in VPN IPSec technologies Very good knowledge of Cisco products Catalyst IOSNexus NXOSFirewallsIPS Good communication and mediation skills, Proactive and confident personality. DESIRED SKILLS Cisco CCNA CCNP certificate is a plus Knowledge of Linux and Solaris Operating Systems Sound knowledge of VSAT technologies BashPython Scripting BENEFITS Competitive salary plus a comprehensive benefits package including 30 days holiday, generous training possibilities and Telespazio VEGA Deutschland pension scheme is offered to the successful candidate. APPLICATION You are looking for a challenging position in a very interesting, international environment? Then you should send your detailed application preferably online with your availability and salary preferences.
Tags: senior
engineer
ict
senior engineer
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