Home › support engineer
 

Keywords :   


Tag: support engineer

Engineer, Station Support

2021-02-11 13:13:35| Space-careers.com Jobs RSS

ROLE DESCRIPTION SUMMARY Provide stationwide technical support for all teleport operation, installation, and maintenance processes at the Manassas facilities. Also, as required, provide station support through the planning, design, implementation, and configuration of Manassas Ground Ops systems and infrastructure. PRIMARY RESPONSIBILITIES KEY RESULT AREAS Specify technical requirements Evaluate new station hardware Provide 247 oncall support to the Network Operations Center Interface and coordinate with Logistics for shipments Provide local program management oversight Perform maintenance of all station RF, IF and baseband equipment Operate, maintain, install, test, and configure all station RF, IF and baseband equipment Maintain accurate station block and level drawings Provide operational support to PMOCL2 and NOC in trouble resolution as required Respond to station alarms being monitored by MC System COMPETENCIES Demonstrated ability to work in a culturally diverse organization Be able to be on call 24x7x365 for offhours emergencies Be able to lift at least 50 pounds and climb ladders Customercentric communication and interpersonal skills both oral and written Design engineering and implementation experience with SATCOM, broadband, telecommunications, digital video, and TCPIP systems Good knowledge of microwave and satellite techniques and the ability to troubleshoot at system level using test equipment. QUALIFICATIONS EXPERIENCE Minimum of three years of satellite communication technical experience five years preferred Minimum of three years of teleport earth station experience five years preferred Associates degree in Electrical Engineering Technology, trade school, or military training in electronics communication systems OTHER KEY REQUIREMENTS COMMENTS Meet 99.98 annual Manassas teleport availability Complete assigned Manassas station projects ontime, tospec, onbudget WHATS IN IT FOR YOU? In addition to a competitive salary and benefits package, we offer you a truly global opportunity in an exciting industry and all the support youll need for both your professional and personal development. But most of all, we offer a truly unique opportunity to play your part in making a difference for those who need it most. We strive to uphold honesty, transparency and courage in everything we do. Were proud to belong to the SES team and collaborate towards success. GOOD TO KNOW SES and its Affiliated Companies are committed to hiring and retaining a diverse workforce. We are an Equal OpportunityAffirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law. In conformity with U.S. Government technology export regulations, including the International Traffic in Arms Regulations ITAR and the Export Administration Regulations EAR, andor other applicable U.S. law, regulation or other requirements imposed by the U.S. Government, certain positions may require U.S. Citizenship, status as a lawful permanent resident of the U.S. or a protected individual as defined by 8 U.S.C. 1324ba3, or eligibility to obtain the required authorizations from the U.S. Department of State or U.S. Department of Commerce. Apply HERE

Tags: support station engineer support engineer

 

Software Product Assurance Support Engineer

2021-02-05 17:12:45| Space-careers.com Jobs RSS

We are looking for a Software PA Support Engineer E3 to join our Modis Aerospace team, working onsite at the European Space Agency in the Netherlands. Modis has proudly supported the Aerospace Defence industry in the Netherlands for decades. Our partnership with the European Space Agency ESA has been one of the many success stories allowing our people to expand their career horizons. Modis experts are contributing to some of the most important technical advances in Aerospace and Defence which impact the way we live our lives today, through specialised engineering expertise and other required skillsets. This could be your future. Become part of our successful team! General tasks to be performed Contribute to the establishing of the programmatic and technical software PA requirements within the framework of the ESA Software policy. Evaluate Contractors plans, technical specifications and efforts proposed for the execution of the SW PA programme. Monitor and evaluate SW PA analyses, reports and technical notes. Participate to project reviews, meetings, Configuration Control Boards, Nonconformance Review Boards and Software Review Boards. Prepare design tradeoffs, analyses and reports using metrics to support project decisions. Participate to software product evaluations and process assessments. Establish and maintain databases to track NCRs, RFWs, action items etc. as required. To successfully perform the above mentioned tasks, the following background experience is required Masters degree in Software Engineering or Computer Science with background on Space Engineering. At least 4 years of relevant professional work experience. Familiarity with space product assurance practices together with a good working knowledge of appropriate working tools. Practical experience in applying ECSS SW standards. Knowledge and proven experience in the following areas Configuration management of complex systems. Software engineering and PA in critical applications. Experience on or knowledge of the following areas would be considered as an asset for this position Agile practices e.g. Scrum Master Product Owner other Agile frameworks as SAFE, Lean or Kanban. Quality assurance for Machine Learning models. Big Data software architectures and lifecycles. Data quality assurance. Cybersecurity assurance. Handson experience with static code analysis and tools. Alternative software development lifecycles, continuous integration and tools. About ESAESTEC The European Space Agency ESA has sites in several European countries. The European Space Research and Technology Centre ESTEC, has grown into ESAs largest establishment and the technical and organizational hub of Europes space sector. Missions designed and tested at ESTEC are circling Earth, have landed on planetary bodies and have probed far into the Solar System. The infrastructure and equipment assembled here, together with the expert knowhow of its 2800 personnel, make ESTEC a unique resource for Europe. The work done here by teams skilled in every aspect of engineering for space has enabled the creation of novel communication, navigation and information services, creating new jobs and growth while improving the lives of European and world citizens. Please send your CV to recruitmentaerospacemodis.com before 02032021

Tags: support software product assurance

 
 

Global Support Engineer, RF

2021-02-04 11:13:28| Space-careers.com Jobs RSS

Role Description Summary As a Global Support Engineer, you will be a customerfocused professional that provides leadership and technical expertise in the support of SES customers and services. You are highly motivated, disciplined, dedicated to making a positive difference, obsessed with customer success, driven to provide an extraordinary customer experience, and willing to assist and help other team members reach their highest potential. Primary Responsibilities Key Result Areas Provide exceptional customer support and serve as the main pointofcontact and facilitate all communications between customers, vendors, internal and external fix agents necessary to resolve highly technical issues Monitor all satellite, ground and terrestrial network elements to assure mission critical traffic and customer connections are operational with minimal degradation or outages as specified in Service Level Agreements SLA Ensure all events are properly documented, escalated and reported. Initiate timely technical and management escalation as required Ability to gather, organize, and analyze large amounts of data with speed and accuracy as well as detect relationships and make decisions using sound methodical judgment Effective time management skills, takes initiative in the absence of direction and exercises independent judgment without constant supervision Ability to multitask by managing, tracking, and resolving multiple issues simultaneously Excellent written, verbal and electronic communications skills necessary to manage the high volume of telephone calls and email involving highly technical issues Competencies Customer Service Analytical Troubleshooting Problem Solving Prioritization MultitaskingTime Management Oral and Written Communication Qualifications Experience Required B.S. Degree in Telecommunications, Information Technology, or Engineering 2 years of technical support experience in the satellite or wireless communications industry Advanced knowledge and experience of stabilized antenna systems Must be able to work 12 hour rotating shifts that may include nights, weekends and holidays Proficiency in English required proficiency in other languages is highly desirable Preferred Juniper JNCIA or Cisco Certified Network Associate CCNA Certification Technical support experience in a networking operations environment Advanced iDirect Evolution and Velocity IOM Platforms Training and Certification Microsoft Applications Proficiency Access, Excel, PowerPoint, Outlook, Visio, Word Fundamental knowledge of Network Management Systems Compass, Dataminer, EM7, HP OpenView, Nagios, Netcool, SATNMS, ZenOSS SES and its Affiliated Companies are committed to hiring and retaining a diverse workforce. We are an Equal OpportunityAffirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law. In conformity with U.S. Government technology export regulations, including the International Traffic in Arms Regulations ITAR and the Export Administration Regulations EAR, andor other applicable U.S. law, regulation or other requirements imposed by the U.S. Government, certain positions may require U.S. Citizenship, status as a lawful permanent resident of the U.S. or a protected individual as defined by 8 U.S.C. 1324ba3, or eligibility to obtain the required authorizations from the U.S. Department of State or U.S. Department of Commerce. Apply HERE

Tags: support global engineer support engineer

 

IVV and Operational Support Engineer Sentinel2

2021-01-29 13:12:51| Space-careers.com Jobs RSS

Position Reference 765 We are currently looking for an IVV Integration, Verification and Validation and Operational Support Engineer to work in the RHEA Office in the city of Frascati, Italy. The IVV and Operational Support Engineer will support the implementation and routine operations of the processing chain in charge of the systematic generation of the data acquired by the Sentinel2 Earth Observation mission. Tasks and Activities The scope of work will include Support the preparation and execution of the testing, integration and acceptance of the single processing modules part of the Sentinel2 production chain. Support the preparation and execution of the endtoend testing of the Sentinel2 production chain with respect to all its external interfaces and services mission planning, auxiliary data gathering, precise orbit determination, mission performance, etc. Support the deployment of the integrated processing chain on public cloud infrastructures. Upon delivery, manage the new releases of the software components part of the processing chain. Verify the documentation and assess the adequacy of the test specifications of the software components and their subsequent updates. Provide support to the monitoring of the routine operations of the Sentinel2 processing chain, in particular in relation to the OnLine Quality Control OLQC carried out systematically on all generated data products. Carry out investigations in case of operational problems and open anomalies, interacting with other team member up to problem resolution. Provide 247 oncall support in coordination with other team members. Skills and Experience The following skills and experience are mandatory University degree in Engineering or a technical field that provides similar competences. At least 2 years of IVV experience on complex and critical systems under Linux. Knowledge of CICD methodologies At least basic knowledge of the Sentinel2 data products. Capacity of shell programming and bash scripting. The knowledge of Python language is desirable. Teamwork capabilities. Ability to work autonomously. Capacity of achieving schedule and milestones. How to Apply Looking to take your career to the next level? Interested applicants should submit their CV and Cover Letter to RHEAs Recruitment team at careersrheagroup.com no later than2802201. Preference will be given to candidates eligible for an EU or national personal security clearance at the level of CONFIDENTIAL or above.

Tags: support engineer operational support engineer

 

IVV and Operational Support Engineer C Copernicus Sentinel1

2021-01-29 13:12:51| Space-careers.com Jobs RSS

Position Reference 765 We are currently looking for an IVV Integration, Verification and Validation and Operational Support Engineer to work in the RHEA Office in the city of Frascati, Italy. The IVV and Operational Support Engineer will support the implementation and routine operations of the processing chain in charge of the systematic generation of the data acquired by the Copernicus Sentinel1 Earth Observation mission. Tasks and Activities The scope of work will include Support the preparation and execution of the testing, integration and acceptance of the single processing modules part of the Sentinel1 production chain. Support the preparation and execution of the endtoend testing of the Sentinel1 production chain with respect to all its external interfaces and services mission planning, auxiliary data gathering, precise orbit determination, mission performance, etc. Support the deployment of the integrated processing chain on public cloud infrastructures. Upon delivery, manage the new releases of the software components part of the processing chain. Verify the documentation and assess the adequacy of the test specifications of the software components and their subsequent updates. Provide support to the monitoring of the routine operations of the Sentinel1 processing chain, in particular in relation to the OnLine Quality Control OLQC carried out systematically on all generated data products. Carry out investigations in case of operational problems and open anomalies, interacting with other team member up to problem resolution. Provide 247 oncall support in coordination with other team members. Skills and Experience The following skills and experience are mandatory University degree in Engineering or a technical field that provides similar competences. At least 2 years of IVV experience on complex and critical systems under Linux Knowledge of CICD methodologies Knowledge of software development lifecycles and change control processes Experience in data processing systems and relevant technical standards e.g. ECSS At least basic knowledge of the Sentinel1 data products. Knowledge of the Level2 is particularly desirable. Capacity of shell programming and bash scripting. The knowledge of Python language is desirable. Teamwork capabilities. Ability to work autonomously. Capacity of achieving schedule and milestones. How to Apply Looking to take your career to the next level? Interested applicants should submit their CV and Cover Letter to RHEAs Recruitment team at careersrheagroup.com no later than 2802201. Preference will be given to candidates eligible for an EU or national personal security clearance at the level of CONFIDENTIAL or above.

Tags: support engineer operational copernicus

 

Sites : [1] [2] [3] [4] [5] [6] [7] [8] [9] [10] [11] [12] [13] [14] [15] next »