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Tag: support engineer
Linux Software Support Engineer for ATC systems mwd
2020-02-12 14:15:02| Space-careers.com Jobs RSS
We are the first choice European aerospace company for software centric engineering solutions. We combine 40 years of experience in a market, where trust and quality are needed. With more than 350 employees in Germany, we shape the future of aerospace and beyond together. Our staff plays a key role for our success through their qualifications, motivation, enthusiasm, different cultural backgrounds and their sense of collaboration in an open international environment living our values trust, integrity, participation and curiosity. We are committed to crafting a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status. We offer a wealth of benefits to support a healthy work life balance, including but not limited to flexible working hours, mobile working and encouraging career development. It is a fulltime and permanent position and starts immediately. We are looking forward to meeting you! The position We are looking for a Linux software engineer to develop software components on the Linux Operating system which form part of new Air Traffic Control ATC systems being developed by our customer, Deutsche Flugsicherung DFS. The position is located at the customer site in Langen Frankfurt am Main. You will be in close contact with the customer, helping to improve requirements before implementing solutions. Play your part in building tomorrows ATC systems! QualificationsExperience A university degree in informatics, aerospace, mathematics, physics or similar. Linux systems knowhow Red Hat, SUSE Basic Linux system administration, shell scripting Structured software development, preferably based on the Vmodel You should possess strong C experience Essential Skills you will bring the scripting languages bash, sh Puppet software configuration management tool experience with the version control systems git Project makes use of the ticketing system Jira Atlassian A good command of the English language is required to interact in an international team. Desirable Skills Requirements management with Rational DOORS MySQL, MariaDB, Oracle Python would be a useful asset in this role Qt Class library ISOIEC 12207 Standard for Information Technology for software development Packagebuilding RPM, Yast, Kickstart German language skills cannot hurt in this environment! It is an asset. Knowledge of ATMATC systems would also be seen as a plus point Your Benefits of joining us Worklife balance Flexible working hours, home office, sabbatical time off for travelling around the world, extended parental leave, further education, etc., option to work part time Financial benefits Company pension plan, net wage optimisation programme including IT bicycle leasing, discounted annual ticket for public transport, employer loans, etc. Employee recommendation scheme We are grateful when our employees support us in finding new recruits. You will receive a bonus of 1,500 EUR to 3,000 EUR per successful recommendation Relocation support We offer our newcomers a relocation lump sum and support you in finding a suitable new home as well as in finding a school or nursery for your children and much more. Should need be, this can even include support in the search for a job for your partner. Career development For us, further education and training are an essential part of people management, because this is the only way we can achieve our goal, namely a longterm and successful work relationship with you. Would you like to change your professional focus and work on other projects or change geographically? We will support you here as well. Company event and activities We have BBQs, Christmas parties and TGIF Thank God Its Friday events. On top of that, we organise teambuilding events and events internal to departments to promote team spirit. Let us know if you have creative ideas for corporate events or new initiatives that you would like to introduce to our company culture, no matter whether they are of artistic or technical nature. Application Are you equally inspired by our visions and dreams? Get in touch with us today and send us your application! Your HR Contact for this position is Raphael Rossato.
Tags: support
software
systems
linux
Customer Support Engineer
2020-02-05 12:14:56| Space-careers.com Jobs RSS
Customer Support Engineer Deadline for applications 11022020 Job Description For our client we are looking for a Customer Support Engineer for their location in Sulzbach. Tasks and Responsibilities Processing of requirements, receipt and analysis of technical requirements in relation to SLA relevant evaluations Implementation of these requirements in a database e.g. SQL Visualization of the results, preferably with the tool Qlik. Requirements At least a Bachelor degree in Computer Science and or at least vocational training with many years of professional experience as an IT specialist In depth knowledge of MSOffice Fluent in German and proficient in English ITIL knowledge is desirable Knowledge in SQL and Qlik Good communication skills to ensure the flow of information The ability to integrate into a team A high degree of responsibility, resilience and organisational talent. What do we offer? ATG offers excellent working conditions and provide you with all the other necessary means to further your career. We believe that training and education, combined with regular assessments and a personal development plan, will create the best environment for growth. If needed, we also assist you with settling in your new home or finding the right school for your children. ATG will help in any way it can, including a relocation budget that is applicable for ATG staff as well as employees working at one of our clients. About ATG Europe Today, ATG is recognized as a leading provider of specialized engineering, scientific and technical services to the European Space industry. Our headquarters is located in Noordwijk, the Netherlands and we have subsidiaries in Germany and the UK. Besides these countries, ATG also operates in Belgium, Sweden and Norway. ATG People is the key player in delivering highly educated personnel for RD environments throughout Europe. We are continually recruiting experienced Engineers for exciting, fulltime positions based at our customers sites. As an ATG Engineer, you will be working on very diverse missions and assignments. This opens up unique opportunities to be engaged in innovative projects and challenging you to perform to high standards and utilizing the full extent of your professional knowledge. Interested? Submit your CV and personal details through our website at www.jointhebrightestminds.com. For further questions, you can also contact our recruitment consultant Bilge Ada directly on phone number 31 0 71 579 55 32.
Tags: support
customer
engineer
customer support
NOC Support Engineer, RF
2020-02-03 20:13:21| Space-careers.com Jobs RSS
About us Its a great time to be part of the SES team We are the worlds leading satellite operator with over 70 satellites in two different orbits, Geostationary Orbit GEO and Medium Earth Orbit MEO. We provide a diverse range of customers with global video distribution and data connectivity services through two business units SES Video and SES Networks. Our global team works collaboratively to make a significant, and often lifechanging difference in the world. As part of our team, you will play an integral part in delivering on our vision. At SES, we connect and enable broadcast, telecom, corporate and government customers, and enrich the lives of billions of people worldwide. NOC Support Engineer, RF United States Manassas, Virginia The job responsibilities outlined in this document are not exhaustive and may evolve over time and be reviewed per business needs ROLE DESCRIPTION SUMMARY As the Global Support Engineer I, RF you will be the first point of contact in the SES Global Services Network Operations team providing support to our customers both internally and externally. You are responsible for the technical fault resolution of RF infrastructure comprising of antennas and supporting equipment, and modems that cover the entire service path. You will work closely with Level2 RF Engineers to further develop and maintain enhancements in processes and tools to improve operational efficiency. PRIMARY RESPONSIBILITIES KEY RESULT AREAS Fault isolation through events and trends from multiple systems to diagnose and restore customer services, caused by RF services related interruptions or failures Follow step by step procedure for fault detection and identification using RF guidelines and work instructions set forth by SES engineering teams Take ownership of customer incidents and complaints through to resolution or escalation to Level 2 Follow standard procedures for RF antennas and electrical motor systems supporting the antennas, with escalation of unresolved Incidents to the appropriate internal teams Initiate, update and resolve incident records and convey actions taken to customers Provide prompt and accurate feedback to customers Ability to articulate complex technical issues in business terms, and explain customer impact Excellent troubleshooting and resolution skills on RF services and infrastructure, with working knowledge IP Networking COMPETENCIES Customer Service Troubleshooting Flexibility Teamwork Proactive Accountability QUALIFICATION EXPERIENCE Required Bachelors Degree in Electrical Engineering, Telecommunications or similar field Experience operating remote connectivity tools Basic knowledge of IP networking Ability to work 12hour rotating shift schedule, nights, weekends, and holidays Preferred ITIL Foundation certification Proficiency in multiple languages Satellite Communications industry experience Whats in it for you? In addition to a competitive salary and benefits package, we offer you a truly global opportunity in an exciting industry and all the support youll need for both your professional and personal development. But most of all, we offer a truly unique opportunity to play your part in making a difference for those who need it most. We strive to uphold honesty, transparency and courage in everything we do. Were proud to belong to the SES team and collaborate towards success. Good to know For more information on SES, click here. SES is an Equal Opportunity Employer and welcomes diversity! Apply HERE
Tags: support
engineer
noc
support engineer
Engineer, Station Support
2020-01-29 12:13:15| Space-careers.com Jobs RSS
About us Its a great time to be part of the SES team We are the worlds leading satellite operator with over 70 satellites in two different orbits, Geostationary Orbit GEO and Medium Earth Orbit MEO. We provide a diverse range of customers with global video distribution and data connectivity services through two business units SES Video and SES Networks. Our global team works collaboratively to make a significant, and often lifechanging difference in the world. As part of our team, you will play an integral part in delivering on our vision. At SES, we connect and enable broadcast, telecom, corporate and government customers, and enrich the lives of billions of people worldwide. Engineer, Station Support Manassas United States Manassas, Virginia Your Job Provide stationwide technical support for all teleport operation, installation, and maintenance processes at the Manassas facilities. Also, as required, provide station support through the planning, design, implementation, and configuration of Manassas Ground Ops systems and infrastructure. Your Responsibilities Specify technical requirements Evaluate new station hardware Provide 247 oncall support to the Network Operations Center Interface and coordinate with Logistics for shipments Provide local program management oversight Perform maintenance of all station RF, IF and baseband equipment Operate, maintain, install, test, and configure all station RF, IF and baseband equipment Maintain accurate station block and level drawings Provide operational support to PMOCL2 and NOC in trouble resolution as required Respond to station alarms being monitored by MC System Your Competencies Demonstrated ability to work in a culturally diverse organization Be able to be on call 24x7x365 for offhours emergencies Be able to lift at least 50 pounds and climb ladders Customercentric communication and interpersonal skills both oral and written Design engineering and implementation experience with SATCOM, broadband, telecommunications, digital video, and TCPIP systems Good knowledge of microwave and satellite techniques and the ability to troubleshoot at system level using test equipment. Your Profile Minimum of three years of satellite communication technical experience five years preferred Minimum of three years of teleport earth station experience five years preferred Associates degree in Electrical Engineering Technology, trade school, or military training in electronics communication systems Other Key RequirementsComments Meet 99.98 annual Manassas teleport availability Complete assigned Manassas station projects ontime, tospec, onbudget Whats in it for you? In addition to a competitive salary and benefits package, we offer you a truly global opportunity in an exciting industry and all the support youll need for both your professional and personal development. But most of all, we offer a truly unique opportunity to play your part in making a difference for those who need it most. We strive to uphold honesty, transparency and courage in everything we do. Were proud to belong to the SES team and collaborate towards success. Good to know SES and its Affiliated Companies are committed to hiring and retaining a diverse workforce. We are an Equal OpportunityAffirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law. In conformity with U.S. Government technology export regulations, including the International Traffic in Arms Regulations ITAR and the Export Administration Regulations EAR, andor other applicable U.S. law, regulation or other requirements imposed by the U.S. Government, certain positions may require U.S. Citizenship, status as a lawful permanent resident of the U.S. or a protected individual as defined by 8 U.S.C. 1324ba3, or eligibility to obtain the required authorizations from the U.S. Department of State or U.S. Department of Commerce. For more information on SES, click here. Apply HERE
Tags: support
station
engineer
support engineer
Post Launch Support Engineer
2019-12-04 12:12:57| Space-careers.com Jobs RSS
Position Reference 112 You will have the opportunity to perform your activities from our customer premises at ESA, ESTEC in Noordwijk, The Netherlands Tasks and Activities The scope of work will include The post holder will be assigned to one of the Copernicus missions. Coordination of Post Launch Support PLS activities for the assigned mission. Support to the Operations Team. Technical Review and Analysis of industrial documentation and reports. Respond to Satellite warnings and anomalies coordinating technical experts and investigation team. Manage oncall lists for satellite mission support. Assess the onorbit performance of the assigned satellite. Manage interactions with external organizations e.g. Industries, Other ESA teams, Operations Team. Skills and Experience The following skills and experience are mandatory You have an MSc in Engineering or in other relevant technicalscientific field. You have at least 10 years of engineering working experience in the space sector. You have at least 3 years of experience as Space System Engineer or Space System coordination activities with focus on operations andor spacecraft development. You have experience in anomaly resolution coordination in AITAIV environment or Operations environment. You have a very good understanding of the Phase E2 routine operations. You are capable to assess long term and shortterm performance of a satellite. You have extensive experience in managing multiple team interfaces and coordination of different organizations. The following skills would be highly desirable You have experience with one or more Copernicus missions. How to Apply Looking to take your career to the next level? Interested applicants should submit their CV and Cover Letter to RHEAs Recruitment team at careersrheagroup.com no later than 06012020. Preference will be given to candidates eligible for an EU or national personal security clearance at the level of CONFIDENTIAL or above. About RHEA Group RHEA Group is a leading engineering consultancy firm with demonstrated expertise in space, system and secure software solutions. We attract skilled engineers, scientists and management professionals and offer a range of exciting career paths working alongside clients such as the European Space Agency, the European GNSS Agency, EUMETSAT and NATO.
Tags: post
support
launch
engineer
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