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Network Operations Controller
2019-10-29 10:16:32| Space-careers.com Jobs RSS
About us Its a great time to be part of the SES team We are the worlds leading satellite operator with over 70 satellites in two different orbits, Geostationary Orbit GEO and Medium Earth Orbit MEO. We provide a diverse range of customers with global video distribution and data connectivity services through two business units SES Video and SES Networks. Our global team works collaboratively to make a significant, and often lifechanging difference in the world. As part of our team, you will play an integral part in delivering on our vision. At SES, we connect and enable broadcast, telecom, corporate and government customers, and enrich the lives of billions of people worldwide. Network Operations Controller United States Manassas, Virginia Role Description Summary As a Network Operations Controller, you will be a customerfocused professional that provides leadership and technical expertise in the support of SES customers and services. You are highly motivated, disciplined, dedicated to making a positive difference, obsessed with customer success, driven to provide an extraordinary customer experience, and willing to assist and help other team members reach their highest potential. Primary Responsibilities Key Result Areas Provide exceptional customer support Serve as the main pointofcontact and facilitate all communications between customers, vendors, internal and external fix agents necessary to resolve daytoday technical issues Provide Level I technical support Ensure all events are properly documented, escalated and reported Initiate timely technical and management escalation as required Monitor all satellite, ground and terrestrial network elements to assure mission critical traffic and customer connections are operational with minimal degradation or outages as specified in Service Level Agreements SLA Ability to gather, organize, and analyze large amounts of data with speed and accuracy as well as detect relationships and make decisions using sound methodical judgment Ability to multitask by managing, tracking, and resolving multiple issues simultaneously Competencies Customer service Oral and written communication Global cultural awareness Troubleshooting Problem solving Analytical Prioritization Decision making Flexibility Resiliency Qualifications Experience Bachelors degree in Telecommunications, Information Technology, or Engineering required education can be subsided for experience Proficiency in English required proficiency in other languages is highly desirable Cisco Certified Network Associate CCNA Certification preferred Fundamental knowledge of BGPMP, HSRP, OSPF, RIP, VLANs and VPNs preferred Fundamental knowledge of MPLS LDP, L2 and L3 VPN, Traffic Engineering preferred Fundamental knowledge of Multicasting IGMP, PIM, SSM preferred Fundamental knowledge of Network Management Systems EM7, HP OpenView, Nagios, Netcool, ZenOSS preferred Fundamental knowledge of satellite or wireless communication preferred Ability to work 12 hour rotating shifts, nights, weekends, and holidays Whats in it for you? In addition to a competitive salary and benefits package, we offer you a truly global opportunity in an exciting industry and all the support youll need for both your professional and personal development. But most of all, we offer a truly unique opportunity to play your part in making a difference for those who need it most. We strive to uphold honesty, transparency and courage in everything we do. Were proud to belong to the SES team and collaborate towards success. Good to know For more information on SES, click here. SES is an Equal Opportunity Employer and welcomes diversity! Apply HERE
Tags: network
operations
controller
network operations
Ground controller
2019-10-28 12:15:32| Space-careers.com Jobs RSS
The ispace Mission Infrastructure Administrator ispace GC Ground Controller is responsible for the Mission Control Centre IT. He will be in charge of the initial set up of the MCC, validation activities and support during Simulations and Missions.
Tags: ground
controller
ground controller
Controller, Spacecraft Operations
2019-10-16 16:15:52| Space-careers.com Jobs RSS
About us Its a great time to be part of the SES team We are the worlds leading satellite operator with over 70 satellites in two different orbits, Geostationary Orbit GEO and Medium Earth Orbit MEO. We provide a diverse range of customers with global video distribution and data connectivity services through two business units SES Video and SES Networks. Our global team works collaboratively to make a significant, and often lifechanging difference in the world. As part of our team, you will play an integral part in delivering on our vision. At SES, we connect and enable broadcast, telecom, corporate and government customers, and enrich the lives of billions of people worldwide. Controller, Spacecraft Operations Your Job SES is looking for a talented technicianengineer to control the expanding fleet. If you are searching for an international and dynamic environment and interested in taking responsibility and growing you can find it at SES. Your Responsibilities Being part of a team which safeguards the health of several GEO andor MEO satellites on a 247 basis Monitoring and analysis of satellite telemetry data Commanding of satellites for all required operations Mastering all routine operations and acquire a sound knowledge of the initial steps of anomaly recognition and recovery in particular execution of station keeping manoeuvres and monitoring satellites through the seasonal eclipse periods Work in close relationship with the Satellite Engineering Department to ensure health and safety of the satellite fleet. Provide support to the Customer Service Delivery Team to provide highest service availability and quality to SES Customers Provide required reports on a daily and weekly basis You will receive intensive training and be certified to work as a SES Satellite Controller Your Experience Qualifications Technicalengineering degree in electronics, aeronautics or equivalent qualifications Previous working experience in this field GEO, MEO or LEO would be an asset Software skills are considered as an advantage Fluency in spoken and written English language any other language being an asset Good analytical skills Flexibility, reliability and readiness to work without direct supervision Errorfree performance in high stress situations Excellent selfmotivational qualities, good communication skills and being a teamplayer Willingness to work on shift Valid work permit is considered as an advantage Whats in it for you? In addition to a competitive salary and benefits package, we offer you a truly global opportunity in an exciting industry and all the support youll need for both your professional and personal development. But most of all, we offer a truly unique opportunity to play your part in making a difference for those who need it most. We strive to uphold honesty, transparency and courage in everything we do. Were proud to belong to the SES team and collaborate towards success. Good to know For more information on SES, click here. SES is an Equal Opportunity Employer and welcomes diversity! Apply HERE
Tags: operations
controller
spacecraft
spacecraft operations
Sony to launch PlayStation 5 in 2020, with new 'touch and feel' controller
2019-10-09 14:16:00| Telecompaper Headlines
(Telecompaper) Sony has provided an update on its upcoming PlayStation 5 console, which the company expects to launch in time for the holidays in late 2020. The console will come with a new type of controller that will bring touch to the gaming experience. Game creators have started receiving early versions of the new controller ahead of the console's launch.
Spacecraft Controller
2019-10-04 10:15:09| Space-careers.com Jobs RSS
Serco Services GmbH, part of the Serco group, A FTSE250, Multinational Service Provider with over 50,000 employees worldwide. Sercos space heritage over the last 40 years has placed us in the Space News Top 50 Space Industry Manufacturing and Services Companies We work alongside EUMETSAT and the European Space Agency, where we are the largest onsite service provider with ca. 300 staff. We currently have an exciting opportunity for a Spacecraft Controller based at ESOC, Darmstadt,Germany. Package description Highly competitive salary Corporate Benefits Package Relocation Assistance if applicable Further information available from the Serco Europe Recruitment Team Main responsibilities This position may include, among others, the following tasks Operate on a 247 shift basis all or part of the mission control system, which may include parts of the ground segment as well as the space segment, as specified for each mission Depending on the mission assignment, during the prelaunch phase assist in configuring and testing the operational system to support the operations. The successful candidate may be required to develop methods or tools to assist in the execution of the operations Depending on the mission assignment, Onconsole involvement in Mission Readiness Tests, System Validation Tests, simulations and Launch and Early Orbits Phase operations authorised by the Spacecraft Operations Manager, following established rules and procedures In case of ground or space segment anomaly take corrective action as necessary, applying the contingency emergency procedures approved for the mission to ensure spacecraft safety and the continuity of service provision to users Immediately inform the Spacecraft Operations Manager and or his her official deputy when a major or critical anomaly is detected, in accordance with the established procedures Participate to other operationsrelated activities small system development, procedures development or maintenance etc. upon request of the Team Leader Depending on the assignment, perform any of the abovementioned tasks either as a Shift SpaCon or as a Backup SpaCon, i.e. continuously training on more than one mission to be ready to replace any of the other Team Members at short notice, if need be. Ideal candidate The successful applicants should have a solid technical background and a degree at BSc level MSc would be preferred in a related subject such as Aerospace Engineering, Telecommunications, Physics etc.. and a passion for satellite missions or space activities in general. Experience working with computer systems and PC literacy is required. Candidates should be ordered, disciplined and have an efficient thinking mind as the appointed person should feel comfortable in a strictly proceduredriven working environment. Due to the operational nature of the job, candidates shall be able to work in a calm and correct manner under conditions of stress and in almost full autonomy e.g. during night shifts. As the successful candidate could be part of a small Ops Team working on a 247 shift rotation pattern, team spirit is also essential to adapt to the sometimes unavoidable shortterm changes to the shift plan resulting from sickness or other exceptional circumstance, with the purpose of avoiding any service disruption and ensuring the satellite health. As official, recorded voice communications via voice loop between stations centres is part of the job, fluency in English is mandatory. Important Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law. Applicants are reminded that they will be requested to produce such documentation during the recruitment process. Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization. Data Protection When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request. You may submit a written request revoking your consent to this agreement at any time. About the company Serco is one of the worlds largest providers of public services, employing over 50,000 people in over 20 countries. We work closely with the European Government Institutions Space Agencies providing crucial Services with over 300 staff members. The services we provide are often of critical importance to the communities and nations we serve, Providing public services is one of the most satisfying and rewarding careers you can have, you have an ability to make a real positive difference to peoples lives and to your community and country. As a business which delivers frontline public services, employing tens of thousands of people, we are constantly developing and promoting people our need for skilled professionals is insatiable and few companies can offer as many opportunities for individuals to grow their careers What connects the ever growing Serco workforce is a passion for delivering great service To keep ahead we have to constantly evolve and enhance the way we deliver our services and everyone in Serco has a role to play here. Serco provide the right environment to encourage ideas and a comprehensive Best Practice support network that enables them to put their ideas into action. If you share our values then join with over 50,000 colleagues globally who are equally as passionate about delivering great service as you A career with Serco offers the chance to work with both inspirational people and innovative contracts, in a dynamic and exciting environment. We have a mandate to execute brilliantly and our people lead and inspire based on our core values, Trust, Care, Pride and Innovation. Take pride in what you do.
Tags: controller
spacecraft
spacecraft controller
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