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Tag: global network
Inmarsat introduces ELERA, a global network for IoT and mobility customers
2021-08-12 02:00:00| Total Telecom industry news
In its second major announcement in two weeks, Inmarsat is today unveiling Inmarsat ELERA; a global narrowband network that is ideally suited to the rapidly evolving world of the Internet of Things (IoT) and for global mobility customers, including aviation, maritime, governments and select enterprises. “ELERA is perfectly suited to the needs of the connected IoT world,” said Rajeev Suri, CEO, Inmarsat. “Global reach, extraordinary resilience, faster speeds, smaller and lower cost terminals are all part of ensuring that we remain ahead of others in meeting the needs of our customers.” “ELERA is a further sign of a company with true momentum and one that is delivering new innovations and strong performance,” continued Suri…read more on TotalTele.com »
Tags: network
global
customers
mobility
Senior Engineer, Global Services Network Operations
2020-05-25 15:14:20| Space-careers.com Jobs RSS
ROLE DESCRIPTION SUMMARY The Senior Engineer, Network Operations plays a critical role in supporting the 247 shift of the SES Global Services Network Operations Center, ensuring end to end operational lifecycle of fixed data customer services and infrastructure. The Senior Engineer collaborates with operations, engineering, infrastructure, tools and customer facing organizations to ensure contracted SLAs are upheld and leaves SESs customers satisfied with Managed Services operations. The incumbent is responsible for ensuring Incident management and reporting process adherence and compliance as well as to mentor and train the support teams to the highest level to support multiple technologies and services in a consistent and measurable fashion. YOUR RESPONSIBILITIES Provide Level3 equivalent support to shift teams in troubleshooting incidents by analyzing the troubleshooting data and providing experienced feedback on next actions before engaging next Level support Design and develop training and competency assessment in line with reporting manager towards the shift teams RF engineers to ensure each teams ability to support multiple technologies, processes and services are at par with Global Services standards Liaise with other technical teams to ensure all procedures, training, checklists, workarounds, etc. remain complete and relevant Liaise and maintain technical knowledge on par with external teams in IT, Gateway Services, Sales Engineering, Asset Management, Payload Management, and other level 3 teams as required to manage the tickets Create technical documentation to assist the NOC shift engineers with daily incident troubleshooting and resolution. Provide technical input to the Service Improvement team and lead the Problem Management initiative from within the NOC. Identify problems and liaise with the appropriate Engineering team to find appropriate and permanent solutions Document and maintain a lessonslearned database and ensure a constant culture of improvement. YOUR COMPETENCIES Leadership Teamwork Accountability Customer Service Written and oral communication Global Cultural Awareness Troubleshooting Flexibility Proactive MY PROFILE Bachelors Degree in Engineering, Telecommunications, or related field education can be substituted for experience Minimum 5 years of experience in Satellite or Network Operation Center Experience troubleshooting complex satellite earth station systems Deep knowledge of satellite systems engineering with high level understanding of technical impact on operational effectiveness ITIL Foundation certification preferred Proficient in Written and Verbal English required, additional languages a plus WHATS IN IT FOR YOU? In addition to a competitive salary and benefits package, we offer you a truly global opportunity in an exciting industry and all the support youll need for both your professional and personal development. But most of all, we offer a truly unique opportunity to play your part in making a difference for those who need it most. We strive to uphold honesty, transparency and courage in everything we do. Were proud to belong to the SES team and collaborate towards success. GOOD TO KNOW SES and its Affiliated Companies are committed to hiring and retaining a diverse workforce. We are an Equal OpportunityAffirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law. In conformity with U.S. Government technology export regulations, including the International Traffic in Arms Regulations ITAR and the Export Administration Regulations EAR, andor other applicable U.S. law, regulation or other requirements imposed by the U.S. Government, certain positions may require U.S. Citizenship, status as a lawful permanent resident of the U.S. or a protected individual as defined by 8 U.S.C. 1324ba3, or eligibility to obtain the required authorizations from the U.S. Department of State or U.S. Department of Commerce. Apply HERE
Tags: services
network
global
senior
Global Support Network Engineer, IP
2020-04-06 17:17:18| Space-careers.com Jobs RSS
About us Its a great time to be part of the SES team We are the worlds leading satellite operator with over 70 satellites in two different orbits, Geostationary Orbit GEO and Medium Earth Orbit MEO. We provide a diverse range of customers with global video distribution and data connectivity services through two business units SES Video and SES Networks. Our global team works collaboratively to make a significant, and often lifechanging difference in the world. As part of our team, you will play an integral part in delivering on our vision. At SES, we connect and enable broadcast, telecom, corporate and government customers, and enrich the lives of billions of people worldwide. Global Support Network Engineer, IP United States Manassas, Virginia Your Job As the Global Support Engineer, I, IP you will be the first point of contact in the SES Global Services Network Operations team providing support to our customers both internally and externally. You will be responsible for the technical fault resolution of IP infrastructure comprising of switches, routers, firewalls, and modems that cover the entire service path along with service layers built over the infrastructure MPLS, SDWAN, BGP, etc.. You will work closely with Level2 IP Engineers to further develop and maintain enhancements in processes and tools to improve operational efficiency. Your Responsibilities Fault isolation through events and trends from multiple systems to diagnose and restore customer services, caued by IP services related interruptions or failures Fault detection and identification using Networking IP guidelines and work instructions set forth by SES engineering teams Take ownership of customer incidents and complaints through to resolution or escalation to Level 2 Review incidents with senior team members to ensure consistency and technical completion Update records clearly and concisely, following standards and processes. Provide prompt and accurate feedback to customers Ability to articulate complex technical issues in business terms, and explain customer impact Excellent troubleshooting and resolution skills on IP services and infrastructure, with working knowledge on Satcom RF Your Competencies Customer Service Troubleshooting Flexibility Your Profile Required Bachelors Degree in Network Engineering or similar field required Ability to work 12hour rotating shift schedule, nights, weekends, and holidays Preferred Juniper andor Cisco certifications JNCIA, JNCIS, CCNA Understanding of telecommunications satellite technologies and systems ITIL Foundation certification Whats in it for you? In addition to a competitive salary and benefits package, we offer you a truly global opportunity in an exciting industry and all the support youll need for both your professional and personal development. But most of all, we offer a truly unique opportunity to play your part in making a difference for those who need it most. We strive to uphold honesty, transparency and courage in everything we do. Were proud to belong to the SES team and collaborate towards success. Good to know SES and its Affiliated Companies are committed to hiring and retaining a diverse workforce. We are an Equal OpportunityAffirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law. In conformity with U.S. Government technology export regulations, including the International Traffic in Arms Regulations ITAR and the Export Administration Regulations EAR, andor other applicable U.S. law, regulation or other requirements imposed by the U.S. Government, certain positions may require U.S. Citizenship, status as a lawful permanent resident of the U.S. or a protected individual as defined by 8 U.S.C. 1324ba3, or eligibility to obtain the required authorizations from the U.S. Department of State or U.S. Department of Commerce. For more information on SES, click here. Apply HERE
Tags: support
network
global
engineer
ITU launches Global Network Resiliency Platform
2020-03-24 14:49:00| Telecompaper Headlines
(Telecompaper) The ITU announced the launch of the Global Network Resiliency Platform, to collect and share information on managing telecom networks around the world during the Covid-19 pandemic. The UN agency said the platform is designed to help policymakers, regulators and industry stakeholders share best practices on ensuring networks remain fully functional in order to support health workers and other key sectors during the crisis.
Tags: network
global
platform
launches
Street network patterns reveal global trend towards increasing urban sprawl
2020-01-16 12:55:37| Green Car Congress
Tags: street
network
global
increasing