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Tag: manager ict

ICT Service Manager

2021-06-17 11:13:21| Space-careers.com Jobs RSS

Please submit your application by 08072021 1159 Prague time The only means of submitting an application for this vacancy is through the Agency erecruitment portal httpswww.euspa.europa.eueuspacareers ABOUT THE JOB The Agency is looking for an ICT Service Manager who will actively contribute to the fulfilment of the Agencys responsibilities related to the implementation, supervision, development and evolutions of the ICT services. The jobholder will be mainly responsible for owning ICT service management processes, including the day to day management of thirdparty suppliers and ensuring ICT services delivery in line with agreed performance standards. TASKS AND RESPONSIBILITIES Hisher main tasks and responsibilities shall in principle include without limitation Manage the interface with the Agencys internal stakeholders, internal ICT team and external stakeholders Lead the ICT service implementation process and all related activities e.g. procurements in close coordination with ICT management and other stakeholders Contribute to the service definition, deployment, operations and further development from the ICT service perspective Manage the service delivery on daytoday basis, act as the Agency interface towards the service providers and remedy any issues, escalate problems to ICT management, propose solutions and improvements Manage assigned ICT contracts with focus on efficient ICT service delivery based on formal SLAs and assigned budget Coordinate and actively prepare the technical and contractual documentation for the services Define and monitor service level agreements, KPIs and other service parameters to monitor the performance of the services Operate in compliance with the Agencys Quality Management System ISO 9001 and perform tasks related to quality management Maintain and ensure continuous improvement of ICT service catalogue Ensure the development of service level agreements and operational level agreements for all services in the catalogue Manage ICT service requests, ensuring compliance with agreed governance processes and workflows. MINIMUM QUALIFICATION The selection procedure is open to applicants who satisfy the following eligibility criteria, on the closing date for application A level of education which corresponds to completed university studies of at least three years attested by a diploma Appropriate professional experience of at least three years after having obtained the required diploma Be a national of a Member State of the European Union Be entitled to his or her full rights as citizen Have fulfilled any obligations imposed by the applicable laws concerning military service Meet the character requirements for the duties involved Have a thorough knowledge of one of the languages of the European Union and a satisfactory knowledge of another language of the European Union to the extent necessary for the performance of hisher duties Be physically fit to perform the duties linked to the post APPLICATION PROCEDURE In order to consider your application valid, you are required to log in and submit application through the Agency erecruitment portal httpswww.euspa.europa.eueuspacareers A full job description and further information on the application procedure can be found here httpsvacancies.gsa.europa.euJobsVacancyDetails1527

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ICT Hosted Services Engineering Manager

2015-06-18 17:05:07| Space-careers.com Jobs RSS

Airbus Defence and Space GEO Intelligence is a leading provider of optical and satellite imagery, geographic information products, software and services delivering geographic information solutions into both private and public sector organisations worldwide. Airbus Defence and Space provides high valueadded solutions including satellite data acquisition, operational emergency planning systems, geoinformation creation, database management and outsourced hosting. A vacancy has arisen for an Hosted Services Engineering Manager with Airbus Defence and Space. This role is to be based in Farnborough Guildford Newport facilities. This position is required for the operation of UK Hosting Infrastructure and the Application platform. You will provide support for full Service Management, processed and policies. You will be responsible for the monitoring, support and evolution of the network and security services. The successful candidate will be subject to UK National Security Clearance in order to undertake related work in accordance with business needs. Your main tasks and responsibilities will include Responsible with Hosting management team for the Overall design and implementation of the hosting services within the business as well as the environment in which they reside including connectivity, security, specification, design, implementation, integration and delivery Act as technical expert for hosting projects and sharing knowledge appropriately Responsible for the identification of technical business risks within the Business and the appropriate management of thesedevelopment of risk reduction strategies Deliver technical content to proposals, bids and quotes To continually review the systems and hardware utilised by the business, identifying interdependencies that will exist within existing and proposed systems to ensure interoperability, promoting reusable core hardware software components Full understanding of Network Security and Disaster Recovery Systems, experience of the geospatial domain, applications, virtualized environments including database, web and cloud technology Develop, prepare and deliver Customer presentations workshops to demonstrate the Companys Technical Competence at both presales and project stages Experience of working in a technical support environment, preferably ITIL compliant Accountability for hosting systems, working closely with the Geospatial Solutions Architect and Infrastructure Manager for total solution definition and to ensure that the required technologies will work together Ensuring physical security of the site and operational facilities are maintained in accordance with company policiesrequirements Ability to provide out of hours technical support. The successful candidate will have skills and experience in some of the following this list is not exhaustive Linux and or Unix command line tools Principles of Information Security and assurance Experience of working in a technical support environment, preferably ITIL compliant Cisco ASA firewalls Cisco Switches and Routers Intrusion Detection Systems Protective Monitoring Solutions San Storage technology Implementation of largescale, resilient storage including clustered file systems Virtualisation technologies, in particular VMWare Network resilience Server and OS security hardening for Windows andor Linux server and desktops Disaster Recovery measures including demonstration of readiness. Good track record of customer liaison A proven ability to communicate effectively to staff and management including the ability to deliver technical presentations to internal and external audiences Selfmotivating and be able to work as part of a team as well as working in an independent discipline. Familiar with Geospatial standards OGC, WMS, WFS, etc., Web technologies, Development Tools Open Source or COTS, Database technology Oracle, Postgres, etc.. Please apply on line for this vacancy on line at our careers site www.jobs.airbusgroup.com with your CV attached. By submitting your CV or application you are consenting to Airbus Group using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus Group. Airbus Group is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus Group Recruitment Centre To apply click here

Tags: services manager engineering hosted

ICT Manager SCJ2801

2014-05-06 15:43:11| Space-careers.com Jobs RSS

Summary httpwww.telespaziovega.comcareersvacanciesj2801.aspx An exciting and challenging role for an experienced ITC teamleader or manager to work for Telespazio VEGA UK at Capability Green, Luton. Objective To be accountable for the full provision of IT capability and the technical implementation of all phonecommunication capability in support of all functional areas. Responsibilities Duties The ICT Manager will manage the deployment of UK ICT resources on a day to day basis to ensure that the UK ICT capability is able to deliver an agreed UK standalone ability and robust interfaces to capabilities hosted elsewhere. The ICT Manager will coordinate with international ICT colleagues, who have crossgroup ICT coordination and governance responsibilities, to ensure smooth functioning of all the UK ICT including project ICT systems. The ICT Manager will ensure that the ICT architecture matches Finmeccanica governance, Finmeccanica UK governance, Telespazio Italy integration governance, and enables Telespazio Vega UK ICT to meet ISO27001 UK Government Official governances. The UK ICT Manager is responsible for the provision and development of VEGAs ICT for the UK, including but not limited to Ensuring that acceptable service levels are maintained across all systems. Communicating ICT matters to the user community, e.g. for any system failures within the business, inform users ASAP, engage with relevant resources to solve issue, issue periodic updates on progress, inform senior management if major business impact. Developing and mentoring the ICT Team to improve service delivery through improved knowledge and methodologies. Development of the ICT infrastructure and Applications in line with business requirements and project needs. Assisting with the development of annual budget information and requirements. Ensuring that all ICT assets are controlled and software is correctly licensed. Maintaining support agreements and liaising with the companys ICT suppliersconsultants as required. Liaising with all areas of the business to understand current and future requirements, prepare plans, and implement costeffective change programmes where appropriate. Analysing the companys existing IT systems and models and producing recommendations and solutions to improve the efficiency and productivity of the business. Running workshopstraining for Applications, Desktop environment, ICT tools etc. Ensuring maintenance of the ICT business continuity disaster recovery plans and efficient backup. Management reporting Responsibilities include the formal security officer tasks which may be delegated Security clearances of all staff, application of ICT security policies, audit and accreditation as appropriate. Security aspects of the companyproject websites which may be hosted internally or externally. Qualifications Experience Proven team leadership track record Technical capability in at least one of infrastructure, networks, firewallICT security Solid working knowledge of budgeting and planning Strong relationship builder and communicator with experience leading diverse work teams Essential Skills Ability to lead, plan and manage change Excellent interpersonal, communications, reporting and presentation skills Ability to generate respect and trust from staff and external constituencies A proven track record of integrity Ability to handle difficult situations whilst under pressure Qualities Driven, proactive and can take the initiative Resilient and focused Team player who can interface at all levels within Telespazio VEGA and Telespazio and with our partners and customers Further Details All roles within Telespazio VEGA have a defined closing date, however if a successful candidate is found before the advert expires the role will be closed early. We would therefore advise any candidate to apply as early as possible to avoid disappointment. Closing Date for applications is Friday 30th May 2014 Location of the position is Capability Green, Luton, UK Benefits Competitive salary plus a comprehensive benefits package including holiday, life assurance and a contributory pension scheme are offered to the successful candidate Security In line with Asylum Immigration Legislation, all applicants must be eligible to live and work in the EU. Documented evidence of eligibility will be required from candidates as part of the recruitment process. Furthermore, in view of the nature of the work the company is in, all potential employees will undergo stringent reference and identity checks.

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