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Senior Platform Network Engineer
2020-04-23 16:15:22| Space-careers.com Jobs RSS
ROLE DESCRIPTION SUMMARY The Senior Platform Network Engineer provides leadership and expertise for the implementation and operations of the SES global platform infrastructure, ensuring platforms are maintained in the most efficient manner to provide the highest level of customer satisfaction. RESPONSIBILITIES KEY RESULT AREAS Leads joint Product Development and Product Engineering teams to design, test, and implement new platform solutions Leads efforts to ensure active Incidents are actioned utilizing a Follow the Sun support methodology Serves as a point of escalation to our 24x7 NOC to insure Incidents are resolved in a timely manner in accord with SLA commitments Ensures Incident Management ticketing system is updated with correct resolutions and closure codes to promote continual improvement of the troubleshooting process Ensures SES platforms are properly reporting to Event management systems Develops and document procedures for platform operations and maintenance Plans and perform routine preventative maintenance to ensure proper operation of platform components Represents the Platform Operations team on the Change Advisory Board and suggests process changes as needed Ensures all changes to platform infrastructure adhere to established Change Management processes Defines, develops, and tracks metrics to ensure that SES platforms are optimized for performance and efficiency Maintains Master Platform Record MPR which captures all relevant technical information for all primary and 3rd party teleport platforms Maintains monthly figures of platform utilization Publishes platform utilization data to allow Product team to make informed decisions on platform growthreductionestablishment COMPETENCIES Excellent analytical and problemsolving skills Ability to work under pressure and with little or no supervision Ability to work well in a crossfunctional team environment Commitment to exceed customer expectations and continuously find ways to improve the customer experience with SES QUALIFICATION EXPERIENCE 10 years of experience in satellite network implementation, monitoring, and troubleshooting. Thorough understanding of key VSAT and HTS platform technologies including Comtech Extensive TCPIP and routing knowledge BGP, OSPF, ISIS, BFD HEIGHTS, iDirect Evolution and Velocity, Gilat Skyedge and others, and how they interface with the SES core IP network. Thorough understanding of the challenges in delivering IP services over VSAT in maritime and aero mobility environments, including understanding of mobile antenna systems and beamswitching methodologies. Strong understanding of earth station design and engineering techniques as related to GEO and MEO satellite operations. Knowledge of standard earth station equipment, such as antennas systems, HPAs, frequency converters and baseband equipment. Firm understanding of IP networking protocols and design principles, including experience with Cisco and Juniper platforms Firm understanding of unique demands of delivering IP services over satellite, including development of QoS structures to mitigate effects of latency and jitter Understanding of and experience dealing with FAPVolumebased billing systems. Network analysis and management experience using SNMP, NTP, DNS, SSH, etc. Juniper certifications and experience preferred e.g. JNCIPSPJNCIESP or equivalent experience preferred Apply HERE
Tags: network
senior
platform
engineer
Network Security Engineer
2020-04-22 13:14:32| Space-careers.com Jobs RSS
Position Reference 037 RHEA Group is currently recruiting a Network Security Engineer freelance to support our cybersecurity team based in Redu, Belgium close to the European Space Agencys ESA activities. The position will report to the Security RD Manager. This position can be based Redu, Belgium, at the European Space Agency premises ESEC Diegem, Belgium You will have the opportunity to work in a challenging environment with stateoftheart technologies within the cybersecurity and Infrastructure as a Service domains. As a Network Security Engineer, you will be involved in the development, refinement and management of our advanced cyberrange platform, as well as in the delivery of complex cybersecurity exercises. If you have a passion or interest for cyber security and would like to join a team of seasoned experts with diverse backgrounds, then you are in the right place! At RHEA Group will have the opportunity to work and learn in an exciting environment and participate in unique cybersecurity projects for the European Space Agency, NATO and the European Commission. Tasks and Activities The scope of work will include Security testing activities such as penetration testing and vulnerability assessment. Security tests planning and execution targeting space systems and components, including penetration testing and vulnerability assessment Threats, vulnerability and risk analysis of space systems and components Definition and design of space specific security countermeasures Provisioning of best practice advice and guidance in the areas of cyber defence and security operations supporting incident detection, analysis and response including operations policy and procedure development, operational scenario definition, operations centre technology selection and implementation, network and host based sensor technology selection and implementation Provisioning of cyber defence and security operations advice and guidance to technical development teams in the areas of cyber defence situation awareness concepts and requirements incident detection, analysis and response management visualization requirements collaborative information sharing and relevance of security metrics Cyber defence and security operations system research, definition, planning, installation, configuration, operations and maintenance, with a specific focus on RHEAs cyberrange platform Cyber security training and awareness Skills and Experience The following skills and experience are mandatory You have a Bachelors or masters in computer science, engineering, IT or a related field You have at least 3 years proven work experience as a network security engineer or You have good command on dealing with security systems, intrusion detection systems, firewalls, antivirus software, log management, authentication systems, content filtering, etc. You have in depth knowledge of o Information Security concepts involving incident detection, analysis, decision support and response o Network Local Area Networking LAN, Metropolitan Area Networking MAN or Wide Area Networking WAN technologies o Internet Protocols such as TCPIP, UDP, RIP, OSPF, BGP, SIP, SNMP, IPSec, SSL, TLS o End system architectures and operating systems such as Windows, Linux. o Virtualization technologies such as KVM, VMWare, open nebula etc o Open vSwitch OvS You have a professional qualification or certification such as CISSP, CEH, OSPT or similar. You possess strong interpersonal skills, team working, good analytic and problem solving capabilities. You have strong communication and documentation abilities. You are detailoriented. You have an analytical mind and problemsolving aptitude. You have effective time management and organizational skills. Some of the following skills would be highly desirable, in order of priority You have experience with Infrastructure as a Service systems such OpenNebula or OpenStack. You have experience in delivery of operations services or specification of solutions for cyber defence or security operations including some of the following o ISO 27000 series standards o Information Security policies, standards, and procedures o Information Security concepts involving confidentiality, integrity and availability o Information Security concepts involving threat, vulnerability and risk analysis o Cloud Computing or virtual machine security o Cyber Defence or Continuous Monitoring Solutions o Trusted Product Evaluation standards such as Common Criteria or FIPS 140 o Secure technology standards such as Trusted Platform Module, Trusted Execution Environment o Certification and Accreditation concepts and processes o Networking technologies such as Netflow, Sflow, PCap o Cryptography and Public Key Infrastructure PKI o Identity Management systems o Technical vulnerability assessment VA and penetration testing PenTest o Vulnerability and patch management solutions o Host or network based Intrusion Detection and Prevention Systems IDSIPS o Firewalls or Unified Threat Management UTM systems o Virtual Private Networking VPN. o Network Management NM systems o Security Information and Event Management SIEM systems o Cryptography and Public Key Infrastructure PKI. You have experience in cyber security for space, defense, critical infrastructure, finance or government systems. Experience in security product operations certifications e.g., Checkpoint firewall certification. You have experience in product, system or software research and development RD. How to Apply Looking to take your career to the next level? Interested applicants should submit their CV and Cover Letter to RHEAs Recruitment team at careersrheagroup.com no later than 20052020. Preference will be given to candidates eligible for an EU or national personal security clearance at the level of CONFIDENTIAL or above. About RHEA Group RHEA Group is a leading engineering consultancy firm with demonstrated expertise in space, system and secure software solutions. We attract skilled engineers, scientists and management professionals and offer a range of exciting career paths working alongside clients such as the European Space Agency, the European GNSS Agency, EUMETSAT and NATO.
Tags: network
security
engineer
network security
Global Support Network Engineer, IP
2020-04-06 17:17:18| Space-careers.com Jobs RSS
About us Its a great time to be part of the SES team We are the worlds leading satellite operator with over 70 satellites in two different orbits, Geostationary Orbit GEO and Medium Earth Orbit MEO. We provide a diverse range of customers with global video distribution and data connectivity services through two business units SES Video and SES Networks. Our global team works collaboratively to make a significant, and often lifechanging difference in the world. As part of our team, you will play an integral part in delivering on our vision. At SES, we connect and enable broadcast, telecom, corporate and government customers, and enrich the lives of billions of people worldwide. Global Support Network Engineer, IP United States Manassas, Virginia Your Job As the Global Support Engineer, I, IP you will be the first point of contact in the SES Global Services Network Operations team providing support to our customers both internally and externally. You will be responsible for the technical fault resolution of IP infrastructure comprising of switches, routers, firewalls, and modems that cover the entire service path along with service layers built over the infrastructure MPLS, SDWAN, BGP, etc.. You will work closely with Level2 IP Engineers to further develop and maintain enhancements in processes and tools to improve operational efficiency. Your Responsibilities Fault isolation through events and trends from multiple systems to diagnose and restore customer services, caued by IP services related interruptions or failures Fault detection and identification using Networking IP guidelines and work instructions set forth by SES engineering teams Take ownership of customer incidents and complaints through to resolution or escalation to Level 2 Review incidents with senior team members to ensure consistency and technical completion Update records clearly and concisely, following standards and processes. Provide prompt and accurate feedback to customers Ability to articulate complex technical issues in business terms, and explain customer impact Excellent troubleshooting and resolution skills on IP services and infrastructure, with working knowledge on Satcom RF Your Competencies Customer Service Troubleshooting Flexibility Your Profile Required Bachelors Degree in Network Engineering or similar field required Ability to work 12hour rotating shift schedule, nights, weekends, and holidays Preferred Juniper andor Cisco certifications JNCIA, JNCIS, CCNA Understanding of telecommunications satellite technologies and systems ITIL Foundation certification Whats in it for you? In addition to a competitive salary and benefits package, we offer you a truly global opportunity in an exciting industry and all the support youll need for both your professional and personal development. But most of all, we offer a truly unique opportunity to play your part in making a difference for those who need it most. We strive to uphold honesty, transparency and courage in everything we do. Were proud to belong to the SES team and collaborate towards success. Good to know SES and its Affiliated Companies are committed to hiring and retaining a diverse workforce. We are an Equal OpportunityAffirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law. In conformity with U.S. Government technology export regulations, including the International Traffic in Arms Regulations ITAR and the Export Administration Regulations EAR, andor other applicable U.S. law, regulation or other requirements imposed by the U.S. Government, certain positions may require U.S. Citizenship, status as a lawful permanent resident of the U.S. or a protected individual as defined by 8 U.S.C. 1324ba3, or eligibility to obtain the required authorizations from the U.S. Department of State or U.S. Department of Commerce. For more information on SES, click here. Apply HERE
Tags: support
network
global
engineer
Network Operations Center Engineer Level 1
2020-03-23 16:16:44| Space-careers.com Jobs RSS
SES Government Solutions SES GS is a wholly owned subsidiary of SES SA, operating independently under the authority of a DCSA proxy agreement. Leveraging a 30year heritage of experience in the government SATCOM market, we offer comprehensive satellitebased communications solutions that enable federal agencies, using secure broadband communications, to fulfill both routine and missioncritical requirements. With access to a fleet of satellites in Geostationary Earth Orbit GEO, a network of Medium Earth Orbit MEO satellites, and supporting ground infrastructure, our full range of satellite services and managed endtoend solutions allows for secure, reliable communications and comprehensive global coverage. Our reputation for operational excellence and highly reliable network solutions has been validated by longterm relationships with diverse government, Intelligence Community and other civilian and defenserelated agencies. For more information, visit httpwww.sesgs.com Security Clearance An active Secret US Government security clearance. Network Operations Center Engineer Level 1 Stafford, Virginia Context The NOC Engineer Level 1 manages, monitors and maintains communications equipment, performance of the communications networks and resolves remote user and hub problems as required as well as manages and executes activations, transitions and restoration of services. Escalates technical issues to NOC Engineer level 2 when access or communications issues cannot be resolved. ExperienceQualifications Technical experience working in Networking, IT, or satellite telecommunications fields Experience with satellite communications equipment, microwave systems, radio systems, antenna tracking systems or fiber optic systems Ability to troubleshoot satellitedata problems remotely, over the phone, or via email Ability to work well in a 247365 shift environment Ability to prioritize, isolate problemsreturn communications to operational status Requires carrying a cell phone 247 and responding to business requirements Military experience as a satellite operator is a plus Satellite Earth station and Teleport experience is a plus Excellent customer service and interpersonal skills Able to work independently and must possess excellent multitasking skills Familiar with the Return Materials Authorization process Ability to sit for long periods of time in front of a computer Excellent communication skills both oral and written Demonstrated working knowledge of MS office and Visio Occasional travel may be required Essential Job Functions The Network Operations Center NOC Engineer Level 1 works with customers to troubleshoot and restore remote access problems and maintains a high level of satellite communications for our customers and assists with any transmission inquiries, problems, involving a broad range of satellite communications and network services Isolates, repairs and restores service to customer networks Achieves a high rate of problem resolutiontrouble closure on initial call Provides network support and escalates technical issues to Level 2 Engineer when access or communications issues cannot be resolved Provides realtime status on MEOGEO communications network traffic Gathers load and demand information, allowing SES GS to continuously optimize network performance and ensure quality of servicereliability to customers Provides guidance and direction for Field Service Representatives FSRs in troubleshooting complex satellite communication networks Manages and monitors, performance of the communications networks and resolves remote user and hub problems as required, as well as manages and executes activations, transitions and restoration of services Performs system troubleshooting, log retrieval via remote connections Keeps customers informed regarding communication restoration by providing regular updates until problems are resolved and service is restored Meets andor exceeds the requirements specified in Service Level Agreements Transitions new satellite communications services to NOC monitoringsupport Monitors customers transmitted satellite carriers ensuring they are within parameters As required, schedules vendor access to remote locations for repair and maintenance Implements preventivecorrective maintenance on satellite communications equipment Maintains records of maintenance and repairs of customer networks SES GS and its Affiliated Companies are committed to hiring and retaining a diverse workforce. We are an Equal OpportunityAffirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law. In conformity with U.S. Government technology export regulations, including the International Traffic in Arms Regulations ITAR and the Export Administration Regulations EAR, andor other applicable U.S. law, regulation or other requirements imposed by the U.S. Government, certain positions may require U.S. Citizenship, status as a lawful permanent resident of the U.S. or a protected individual as defined by 8 U.S.C. 1324ba3, or eligibility to obtain the required authorizations from the U.S. Department of State or U.S. Department of Commerce. Apply HERE
Tags: level
center
network
operations
Senior Engineer, Network Services
2020-03-05 16:15:55| Space-careers.com Jobs RSS
About us Its a great time to be part of the SES team We are the worlds leading satellite operator with over 70 satellites in two different orbits, Geostationary Orbit GEO and Medium Earth Orbit MEO. We provide a diverse range of customers with global video distribution and data connectivity services through two business units SES Video and SES Networks. Our global team works collaboratively to make a significant, and often lifechanging difference in the world. As part of our team, you will play an integral part in delivering on our vision. At SES, we connect and enable broadcast, telecom, corporate and government customers, and enrich the lives of billions of people worldwide. Senior Engineer, Network Services Luxembourg Betzdorf Your role You will be working in the Operations Services group and will be responsible for the deployment of network products and services, expanding the satellite communications to truly endtoend solutions. You will work with customers to ensure that network services Managed Security, SDWAN, WIFI, VoIP, LTE are integrated and operated along requirements, coordinate with the Network Operations Engineers the commissioning of the MEO GEO satellite communications and provide incident resolution solutions to NOC for systems deployed. Your responsibilities Participation in multiple parallel customer projects, Post Sales through to Customer Acceptance Configuration, testing, implementation of SES Products and Services Integrate satcom systems with multiple vendor components and products Work with Engineering Product Development Teams, represent the division and participate in the growth of the SES portfolio and the improvement of customer products Provide at Level 3 incident troubleshooting, handson testing and resolution services to the Network Operations Centre, interact with vendors to resolve problems and bugs Work with Network Planning on capacity management and reporting, define delivery schedules and manage time accordingly Audit and assess network against customer service requirements and best practices Develop procedures, instructions and provide training for the Network Operations Centre Train young engineers and trainees Your profile BSc or MSc in TelecomNetwork Engineering or Computer Science required Proven professional experience of minimum 7 to 10 years in designing, building RAN Networks and deploying a quality of service within a network Understanding of VoIP technologies, experience with some wireless technologies WiFiWiMaxWAP LTE Proven experience with network analysis and with SNMP, NTP, DNS, SSH, etc Knowledge of IEEE Standards, such as 802.11 bgnac, understanding of BGP, OSPF and MPLS, Layer 2 3 VPNs and IPsec Familiarity with the Juniper and or CiscoMeraki product lines certifications are an asset Good working knowledge of WAN Optimization Products Experience in the usage of traffic analytics and traffic shaping systems considered as an asset Experience of dealing directly with customers and managing expectations Experience of integrating communication systems with multiple vendor components and providing tested end to end managed services Knowledge of Satellitebased communication systems considered as an advantage You are selfstarter and result oriented You are agile and resilient, able to face the various obstacles and challenges that come accross and find suitable solutions You are very collaborative and know how to inspire other team members ExcellentGood command of MS Office package Word, PowerPoint, Excel, Visio Fluency in English, any other language is considered as an asset Willingness to travel internationally. Whats in it for you? In addition to a competitive salary and benefits package, we offer you a truly global opportunity in an exciting industry and all the support youll need for both your professional and personal development. But most of all, we offer a truly unique opportunity to play your part in making a difference for those who need it most. We strive to uphold honesty, transparency and courage in everything we do. Were proud to belong to the SES team and collaborate towards success. Good to know For more information on SES, click here. SES is an Equal Opportunity Employer and welcomes diversity! Apply HERE
Tags: services
network
senior
engineer