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Tag: application engineer
Junior Application Support Engineer
2020-06-05 17:13:47| Space-careers.com Jobs RSS
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world, we are innovators,committed to redesigning and improving public services for the benefit of everyone. Serco and Proud Make a difference every day. We currently have an exciting opportunity for a Junior Application Support Engineers, based in Frankfurt. The position is offered as a fixedterm contract until 311220. Job Description Excellent Salary Corporate Benefits Package Relocation Assistance if applicable Further information available from the Serco Europe Recruitment Team Main Responsibilities The successful candidate will concentrate hisher activities on the following Support and backup of the current developer on site Maintenance and some development Office applications Python support of modules using REST and smaller development Knowledge of both SQL and VBA. Any exposure to SSRS and or Microsoft Access advantageous. Analytical ability and aptitude for problem solving. Ability to build relationships effectively, both within the immediate team and wider business. Accuracy and attention to detail. A professional and courteous approach Successful Candidate The Key Person should bring the following skills and experience VBA Python Rest Important Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law. Applicants are reminded that they will be requested to produce such documentation during the recruitment process. Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization. Data Protection When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request. You may submit a written request revoking your consent to this agreement at any time. About The Company Serco is one of the worlds largest providers of public services to Governments employing over 50,000 people in over 20 countries In Belgium and Luxembourg we work closely with the European Institutions providing crucial Services with over 220 staff members. The services we provide are often of critical importance to the communities and nations we serve, Providing public services is one of the most satisfying and rewarding careers you can have, you have an ability to make a real positive difference to peoples lives and to your community and country. As a business which delivers frontline public services, employing tens of thousands of people, we are constantly developing and promoting people our need for skilled professionals is insatiable and few companies can offer as many opportunities for individuals to grow their careers What connects the ever growing Serco workforce is a passion for delivering great service To keep ahead we have to constantly evolve and enhance the way we deliver our services and everyone in Serco has a role to play here. Serco provide the right environment to encourage ideas and a comprehensive Best Practice support network that enables them to put their ideas into action. If you share our values then join with over 50,000 colleagues globally who are equally as passionate about delivering great service as you A career with Serco offers the chance to work with both inspirational people and innovative contracts, in a dynamic and exciting environment. We have a mandate to execute brilliantly and our people lead and inspire based on our core values, Trust, Care, Pride and Innovation. Take pride in what you do.
Tags: support
application
junior
engineer
Application Engineer
2020-03-27 16:15:51| Space-careers.com Jobs RSS
At Serco not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world, we are innovators,committed to redesigning and improving public services for the benefit of everyone. Serco and Proud Make a difference every day. We currently have an exciting opportunity for an Application Engineer, based in Frascati Rome,Italy. Main Responsibilities We are looking for an Application Engineer for joining the Serco Engineering team. The right candidate will carry out the following tasks Provide customers with ongoing application technical support. This support includes responding to customer issues, transferring to operations updated software that solves bug issues, performing installations and working with the customer service team Acquire and analyse customer needs and problems, making recommendations for new developing solutions Customer analysis to tune applications that respond to customer need Generation and maintenance of Operational Procedures and work instructions Management of service incidents, anomalies and issues troubleshooting Support testing and verification activities Support the maintenance, operation and transfer of the managed applications Provide innovative solutions to common problems Generate ideas for innovating managed applications Work with customer service and quality analysis teams to optimize products and ensure products stay uptodate and continue to satisfy customer needs Contribute to the continuous evolution of the managed applications Regular interaction with technical, applications and operational staff to ensure systems integrity and security Application monitoring and alarm analysis Interface with third party suppliers Technical notes editing support Execute regular application maintenance activities The Ideal Candidate Technical skills requested Good knowledge in Linux Operating Systems e.g. RedHat, CentOS Knowledge of Linux shell scripting Knowledge of Database Management Systems Knowledge of Apache Knowledge of Tomcat Knowledge of JBoss Technical Certifications are an asset Personal Skills Fluent in English Language both written and spoken Good communications skills Capacity of working in team Capacity of achieving schedule and milestones Capacity of working under pressure Proactive problem solving attitude Ability to work in a team and to share and acquire knowledge Willingness to travel abroad for shortterm periods At lest 2 years experience in validation and qualification activities At lest 2 years experience in application support Preferable English Certification B1 Important Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law. Applicants are reminded that they will be requested to produce such documentation during the recruitment process. Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization. Data Protection When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request. You may submit a written request revoking your consent to this agreement at any time.
Tags: application
engineer
application engineer
engineer application
Junior Application Support Engineer
2020-03-27 12:16:45| Space-careers.com Jobs RSS
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world, we are innovators,committed to redesigning and improving public services for the benefit of everyone. Serco and Proud Make a difference every day. We currently have an exciting opportunity for two Junior Application Support Engineers, based in Frankfurt. The position is offered as a fixedterm contract until 311220. This role will start as remote working due to current COVID19. Job Description Excellent Salary Corporate Benefits Package Relocation Assistance if applicable Further information available from the Serco Europe Recruitment Team Main Responsibilities The key person will be responsible for Support and backup of the current developer on site Maintenance and some development Office applications R and Python support of modules using REST and smaller development Knowledge of both SQL and VBA. Any exposure to SSRS and or Microsoft Access advantageous. Analytical ability and aptitude for problem solving. The Ideal Candidate The key person should have VBA R Python Rest Important Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law. Applicants are reminded that they will be requested to produce such documentation during the recruitment process. Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization. Data Protection When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request. You may submit a written request revoking your consent to this agreement at any time. About The Company Serco is one of the worlds largest providers of public services to Governments employing over 50,000 people in over 20 countries In Belgium and Luxembourg we work closely with the European Institutions providing crucial Services with over 220 staff members. The services we provide are often of critical importance to the communities and nations we serve, Providing public services is one of the most satisfying and rewarding careers you can have, you have an ability to make a real positive difference to peoples lives and to your community and country. As a business which delivers frontline public services, employing tens of thousands of people, we are constantly developing and promoting people our need for skilled professionals is insatiable and few companies can offer as many opportunities for individuals to grow their careers What connects the ever growing Serco workforce is a passion for delivering great service To keep ahead we have to constantly evolve and enhance the way we deliver our services and everyone in Serco has a role to play here. Serco provide the right environment to encourage ideas and a comprehensive Best Practice support network that enables them to put their ideas into action. If you share our values then join with over 50,000 colleagues globally who are equally as passionate about delivering great service as you A career with Serco offers the chance to work with both inspirational people and innovative contracts, in a dynamic and exciting environment. We have a mandate to execute brilliantly and our people lead and inspire based on our core values, Trust, Care, Pride and Innovation. Take pride in what you do.
Tags: support
application
junior
engineer
Video Application Support Engineer
2020-03-23 16:16:44| Space-careers.com Jobs RSS
About us Its a great time to be part of the SES team We are the worlds leading satellite operator with over 70 satellites in two different orbits, Geostationary Orbit GEO and Medium Earth Orbit MEO. We provide a diverse range of customers with global video distribution and data connectivity services through two business units SES Video and SES Networks. Our global team works collaboratively to make a significant, and often lifechanging difference in the world. As part of our team, you will play an integral part in delivering on our vision. At SES, we connect and enable broadcast, telecom, corporate and government customers, and enrich the lives of billions of people worldwide. Video Application Support Engineer Romania Bucharest ROLE DECRIPTION SUMMARY SES is providing an increasing set of customerfacing applications being hosted in one of our datacenters or in public cloud infrastructure. Your main task is to provide appropriate technical support to our customers by understanding their issues and either providing a solution directly or escalating to the appropriate instance internally or externally. PRIMARY RESPONSIBILITIES KEY RESULT AREAS Provide B2B customer support for professional video applications on a 247 basis. Research, resolve, respond to, and document end user inquiries and escalate or reassign issues and problems as needed to appropriate resource for resolution. Implement new customer services and optimize operational services. Engage directly with the customers in identification of the issues and in reaching the solution as required Monitor application performance Identify and proactively communicate with software providers and IT infrastructure providers ensuring the needs of the customer are met Participate in and manage application oriented projects. Oversee project phases and ensure timely completion of projects COMPETENCIES Adaptability and willingness to learn Strong analytical troubleshooting and problemsolving Strong clientfacing and communication skills Strong customer focus, including experience working with customers directly, and prioritizing customer needs incl. solving outages Responsible, selfmotivated, professional, energetic Strong written and verbal communication skills Ability to perform well as a selfstarter Ability to prioritize workload, and adapt to new processes and procedures quickly Excellent work ethic and ability to perform independently and within a teambased environment QUALIFICATIONS EXPERIENCE A.S. B.S. in Software Engineering or a related degree Experience providing customer support in a technical capacity and handling as well as documenting requests with tools like Jira and Confluence Familiarity with Amazon AWS Services, MS Azure, MS Windows Server and Client Operating Systems, various LinuxDistributions and FirewallSolutions JuniperPaloAlto Networks SoftwareDevelopment Skills in GoLang, C or PHPJava are a plus Experience with troubleshooting network connectivity issues Whats in it for you? In addition to a competitive salary and benefits package, we offer you a truly global opportunity in an exciting industry and all the support youll need for both your professional and personal development. But most of all, we offer a truly unique opportunity to play your part in making a difference for those who need it most. We strive to uphold honesty, transparency and courage in everything we do. Were proud to belong to the SES team and collaborate towards success. Good to know For more information on SES, click here. SES is an Equal Opportunity Employer and welcomes diversity! Apply HERE
Tags: video
support
application
engineer
Cloud Application Service Engineer
2020-02-06 13:14:45| Space-careers.com Jobs RSS
EUMETSAT is Europes meteorological satellite agency monitoring the weather and climate from space 24 hours a day, 365 days a year We are currently looking for an experienced Cloud Application Service Engineer, from any Big Data Cloud environment, to join our international team of inspiring engineers and industry professionals, tasked with driving innovation within the Space, Satellite and Earth Observation sector. This role is rooted in the mission of EUMETSAT and will provide the opportunity to work with leading IT, Space and Earth Observation organisations and domain experts to make a positive impact on society! What youll be doing EUMETSAT had established a new datacentric strategy on the development of a portfolio of new Big Data Services which are due to enter operations in 2020. The portfolio is based on modern big data technologies and architectures, applications, user portals and hosted processing capabilities with full integration across the entire cloud stack from Infrastructure as a Service IaaS, Platform as a Service PaaS, Software as a Service SaaS up to Data as a Service DaaS. The Cloud Application Service Engineer will manage the service interfaces of the higher level big data services towards operations. This relates to requirement emerging from new users on one side and the corresponding system requirements towards the cloud infrastructure layer IaaS on the other side. Those high level SaaS DaaS services include Online Data Access, Visualisation Services, Tools and User Access Discovery Services. Manage the service interface of the SaaS DaaS big data services and cloud applications towards operations and towards the infrastructure provisioning teams Provide SaaS and DaaS services including resource provisioning and accounting of their usage Support User Services in the onboarding of new users and projects as well as supporting existing users in terms of usage of the services, translating the user requirements into service and system requirements and making available the corresponding services and resources to them What we offer Excellent salary, of up to Euro 7,500 month NET after tax based on skills and experience Flexible working time including additional flexileave Private medical coverage for employee and family Attractive final salary pension 30 days of annual leave 14.5 days public holidays Training and development support Relocation allowance and support if applicable Qualifications A University degree in Computer Information Systems, Computer Science Business, Software Engineering, or equivalent relevant experience gained in a Service Delivery role, preferably working with cloud based IT services in an operational and user oriented environment. Skills and Experience Strong applied System Engineering background within any Big Data Cloud Infrastructure environment we do not require prior Space or Satellite industry experience! Applied cloud native application environment knowhow Applied experience in Service Delivery Management Applied knowledge of formal system service development, verification and validation Excellent organisational, communication and presentation skills, proactive attitude and the ability to work autonomously with a minimum of supervision under high workloads Bonus points for Experience in Agile methodology Applied experience in ITIL based service management Experience in the use of APIs, Python and or Jupiter Notebook Good market overview of current cloud technologies and cloud service providers landscape in Europe More about us EUMETSATs role is to establish and operate meteorological satellites to monitor the weather and climate from space 24 hours a day, 365 days a year. This information is supplied to the National Meteorological Services of the organisations Member and Cooperating States in Europe, as well as other users worldwide. EUMETSAT also operates several Copernicus missions on behalf of the European Union and provide data services to the Copernicus marine and atmospheric services and their users. As an intergovernmental European Organisation, EUMETSAT can recruit nationals only from the 30 Member States Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, The Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and the United Kingdom.
Tags: service
application
engineer
cloud
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