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Facility Management Help Desk

2018-06-25 16:27:00| Space-careers.com Jobs RSS

The Serco Group is a FTSE 250 corporation with over 125,000 staff in 30 countries. Our strategy is to be a superb provider of public services, by being the best managed business in our sector. We are a focused business to government B2G business, specialising across five sectors Defence, Justice Immigration, Transport, Health and Citizen Services. Sercos space heritage over the last 40 years has placed us in the Space News Top 50 Space Industry Manufacturing and Services Companies. Our European operations have ca. 2,000 employees delivering critical services to public institutions such as the European Commission, EUMETSAT or the European Space Agency where we are the largest onsite service provider with ca. 300 staff. For our activities in the European Patent Office Munich, we are currently looking for a Facility Management Help Desk on a fixed term contract from 1.9.2018 to 31.9.2019, part time 1300h to 1700h, working Monday to Friday. Main responsibilities Tasks and Responsibilities The key person shall work in the Facility Management Request Back Office as part of an international team and to provide support as follows Logging of the request Allocation of the request to the applicable Third Party Ensuring correct allocation through immediate followup and, if required, reallocation Feedback to user concerning expected deliveryfix time Progress monitoring of applicable Third Party Request closure confirmation from Third Party and user Telephone switchboard duties. Ideal candidate Fluency in English and good command of both German and French is required. Successful applicants should have strong interpersonal skills customer orientation be keen to work in a team. About the company Serco Services GmbH, part of the Serco group, A FTSE250, Multinational Service Provider with over 60,000 employees worldwide. Sercos space heritage over the last 40 years has placed us in the Space News Top 50 Space Industry Manufacturing and Services Companies We work alongside EUMETSAT and the European Space Agency, where we are the largest onsite service provider with ca. 300 staff. What connects the ever growing Serco workforce is a passion for delivering great service To keep ahead we have to constantly evolve and enhance the way we deliver our services and everyone in Serco has a role to play here. Serco provide the right environment to encourage ideas and a comprehensive Best Practice support network that enables them to put their ideas into action. If you share our values then join with over 60,000 colleagues globally who are equally as passionate about delivering great service as you

Tags: management desk facility facility management

NEOCC Front Desk Operator

2018-05-28 10:26:02| Space-careers.com Jobs RSS

Position Reference 055 RHEA Group is currently recruiting a NEOCC Front Desk Operators to work at our clients premises in Frascati, Italy. Tasks and Activities The scope of work will include Monitoring the NEOCC webportal, performing regular maintenance tasks, issuing reports and software requirements documents Supporting NEOCC software integration and evolution, performing analysis of the interfaces and automation, and updating of project documentation editing ECSS compliant Supporting the NEOCC developers for bug fixing and SW design Operating and maintaining the configuration of the orbit determination and impact monitoring software packages Performing updates to the contents of the web pages and configuration files Acting as the first contact point for users of the SSANEO segment by replying to inquiries, supporting them in accessing the available SSANEO tools, data and information, and providing additional information as requested by the users. Acting as an interface between the external experts and the ESAinternal technical team Increasing the public awareness ongoing activities related to NEOs by following news feeds, internet, mail lists, and maintaining a network of contacts in the asteroid community Representing the NEOCC at scientific conferences Supporting public events and meetings Supporting the preparation of NEOrelated articles for the NEO web pages. Skills and Experience The following skills and experience are mandatory Space systems Software requirements analysis System engineering Good communication The following skills and experience are recommended Asteroid science background Trained in risk communications Familiarity with NEOCC software and web tools How to Apply Looking to take your career to the next level? Interested applicants should submit their CV and Cover Letter to RHEAs Recruitment team at careersrheagroup.com no later than 12062018. Preference will be given to candidates eligible for an EU or national personal security clearance at the level of SECRET or above. About RHEA Group RHEA Group is a leading engineering consultancy firm with demonstrated expertise in space, system and secure software solutions. We attract skilled engineers, scientists and management professionals and offer a range of exciting career paths working alongside clients such as the European Space Agency, the European GNSS Agency, EUMETSAT and NATO.

Tags: front desk operator

Alert to Auto Industry Management: Now Easy to Build a Blockchain App with API Service Desk

2018-05-16 00:03:02| AutomotiveDigest.com - Automotive Industry News

What has happened to bring more Blockchain to Automotive? Company, BlockCypher, offers the "AWS for Blockchain Offers API Service that is "Amazon Web Services" for Blockchain Catheryne Nicholson & Team establishing new frontiers for industry. The Significance of What BlockCypher is doing? Making it easy & possible for developers to "get Blockchain" Business & Automotive Eco System is changing Mobile Web apps for Blockchain are now possible Was "Games & Theoretical Now "Practical & Doable" http://search.tb.ask.com/search/video.jhtml?n=7848dc4f&p2=%5ECPZ%5Exdm317%5ES26571%5Eus&pg=video&pn=1&ptb=DE0DB160-AE70-4B2E-87BF-993D90062B85&qs=&searchfor=Catheryne+Nicholson+-+BlockCypher+Video&si=56204023914&ss=sub&st=sb&tpr=sbt&vidOrd=3&vidId=1siXZeiWIJw"> Click & Watch this video interview with Cathryne Nicholson, CEO of BlockCypher and make copious notes, then implement. The Article <a href="https://video.search.yahoo.com/yhs/search?fr=yhs-pty-pty_converter&hsimp=yhs-pty_converter&hspart=pty&p=You+Tube%3A+Catheryne+Nicholson%2C#id=3&vid=08a180eb51eaa02588d9c7d11e83f005&action=click"> <img src="http://automotivedigest.com/wp-content/uploads/2018/05/BlockCypher-450x71.jpeg" alt width="450" height="71" class="aligncenter size-medium wp-image-201004"> Alert to Auto Industry Management: Now Easy to Build a Blockchain App with API Service Desk</a> appeared first on Automotive Digest.

Tags: with service management auto

Mission Desk Assistant Maternity Leave Coverage

2017-10-24 10:12:12| Space-careers.com Jobs RSS

Serco is a specialist at delivering vital services on behalf of European, National and Local Governments. Serco Europe employs a large workforce in Belgium, Luxembourg, France, Switzerland, Germany, Holland, Spain, Italy and the UK. Our European operations have ca. 2,000 employees delivering critical services to public institutions throughout Europe. Package description Full details on application. Main responsibilities As Mission Desk Assistant you will carry out a variety of administrative tasks in Sercos Mission Desk service in the Budget Execution and Monitoring Division at ESTEC, such as Receiving mission claims and checking supporting vouchers Calculating the settlement of the mission based on the rules of the agency Entering the settlement data into the customers database Filing the vouchers and supporting documentation Receiving and checking invoices from travel agent and car hire and entering the data into the customers database Filing the invoices and supporting documentation Providing staff with information about the ESA rules on missions Providing staff with explanations concerning settled travel claims Other ad hoc tasks as requested by Section Head. Ideal candidate You should bring a completed Secondary Education or a professional training in administrative techniques secretarial related activities, at least 1 year of experience within a similar international role and the following Fluent in English knowledge of another member state language is an asset High level of flexibility Highly proficient in MS office, Lotus Notes and other personal computer software Good organisation skills, good communication skills Ability to cope with pressure and work in a team Ability to establish and maintain effective working relationships with the outside world. Please note that the closing date for the application is on 14112017. Important Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law. Applicants are reminded that they will be requested to produce such documentation during the recruitment process. Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization. For positions located within the Darmstadt Support Office please note that only applicants with no family affiliation within the Company will be considered. Data Protection When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request. You may submit a written request revoking your consent to this agreement at any time. About the company Serco Services GmbH, part of the Serco group, A FTSE250, Multinational Service Provider with over 60,000 employees worldwide. Sercos space heritage over the last 40 years has placed us in the Space News Top 50 Space Industry Manufacturing and Services Companies We work alongside EUMETSAT and the European Space Agency, where we are the largest onsite service provider with ca. 300 staff. What connects the ever growing Serco workforce is a passion for delivering great service To keep ahead we have to constantly evolve and enhance the way we deliver our services and everyone in Serco has a role to play here. Serco provide the right environment to encourage ideas and a comprehensive Best Practice support network that enables them to put their ideas into action. If you share our values then join with over 60,000 colleagues globally who are equally as passionate about delivering great service as you

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