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Home › software support

 

Tag: software support

Software PA Product Assurance Support Engineer

2018-08-01 14:29:03| Space-careers.com Jobs RSS

Serco is a specialist at delivering vital services on behalf of European, National and Local Governments. Serco Europe employs a large workforce in Belgium, Luxembourg, France, Switzerland, Germany, Holland, Spain, Italy and the UK. Our European operations have ca. 2,000 employees delivering critical services to public institutions throughout Europe. For our activities in ESTEC, we are currently looking for a Software PA Product Assurance Support Engineer. Package description Full details on application. Relocation assistance provided if applicable. Main responsibilities The successful candidate will support to any or all of the following activities Contribute to the establishing of the programmatic and technical software PA requirements within the framework of the ESA Software policy. Evaluate Contractors plans, technical specifications and efforts proposed for the execution of the SW PA programme. Monitor and evaluate SW PA analyses, reports and technical notes. Participate to project reviews, meetings, Configuration Control Boards, Nonconformance Review Boards and Software Review Boards. Prepare design tradeoffs, analyses and reports using metrics to support project decisions. Participate to software product evaluations and process assessments. Establish and maintain databases to track NCRs, RFWs, action items etc. as required. Ideal candidate The successful candidate will bring a Masters degree in software engineering or computer science with background on space engineering and minimum of 4 years relevant experience. Additionally, the person requires Relevant professional work experience. Familiarity with space product assurance practices together with a good working knowledge of appropriate working tools. Practical experience in applying ECSS SW standards. Knowledge and proven experience in the following areas Configuration management of complex systems. Software engineering and PA in critical applications. Important Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law. Applicants are reminded that they will be requested to produce such documentation during the recruitment process. Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization. For positions located within the Darmstadt Support Office please note that only applicants with no family affiliation within the Company will be considered. Data Protection When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request. You may submit a written request revoking your consent to this agreement at any time. About the company Sercos space heritage over the last 40 years has placed us in the Space News Top 50 Space Industry Manufacturing and Services Companies We work alongside EUMETSAT and the European Space Agency, where we are the largest onsite service provider with ca. 300 staff. What connects the ever growing Serco workforce is a passion for delivering great service To keep ahead we have to constantly evolve and enhance the way we deliver our services and everyone in Serco has a role to play here. Serco provide the right environment to encourage ideas and a comprehensive Best Practice support network that enables them to put their ideas into action. If you share our values then join with over 50,000 colleagues globally who are equally as passionate about delivering great service as you.

Tags: support software product assurance

Software PA Support Engineer

2018-07-31 18:28:21| Space-careers.com Jobs RSS

We are looking for a Software PA Support Engineer E3 to join our Ajilon Technology Aerospace team, working onsite at the European Space Agency in the Netherlands. Ajilon Technology Aerospace is a specialized Engineering consultancy with more than 30 years experience providing aerospace Engineers to our key partners in The Netherlands. Ajilon is a longstanding business partner of the European Space Agency ESA, with more than 110 employees recruited from across Europe currently supporting ESAs activities. Specific tasks to be performed Contribute to the establishing of the programmatic and technical software PA requirements within the framework of the ESA Software policy. Evaluate Contractors plans, technical specifications and efforts proposed for the execution of the SW PA programme. Monitor and evaluate SW PA analyses, reports and technical notes. Participate to project reviews, meetings, Configuration Control Boards, Nonconformance Review Boards and Software Review Boards. Prepare design tradeoffs, analyses and reports using metrics to support project decisions. Participate to software product evaluations and process assessments. Establish and maintain databases to track NCRs, RFWs, action items etc. as required. General tasks to be performed Support the ESA PA Safety Manager for designated projects in conducting, monitoring assessing the implementation of the PA Safety Programme. This includes support to any or all of the following activities Establishing the PAS requirements baseline for all elements of the project, in compliance with the ESA general Product Assurance and Safety policy Produce and implement plans, define inputs, outputs, participants, responsibilities, interfaces, coordinate efforts of participants, and produce resulting consolidated inputs. Reviewing contractors plans, specifications and effort proposed for the execution of the project PAS programme Produce reports of review activities performed e.g. documents reviewed, checklists used, spot check performed and conclusionsrecommendations. Monitoring project PA status identify relevant PA issues, including NCR SPR Waivers Problems Critical Items and systematically tracking all items. Produce monthly reports of monitoring activities performed e.g. inspections, checks, visits, reviews, including conclusions and recommendations. Assessing the implementation of PAS requirements by contractors, participating in design and safety reviews and directing the necessary preventive or corrective actions Produce monthly reports with assessment activities performed e.g. documents reviewed, checklists used, spot check performed, contribution to design and safety reviews, and activities related to preventivecorrective action. Participating in the Boards established within the project for the disposition of Nonconformances Failure Reviews, Test Reviews, etc. Produce reports of participation to boards, indicating the contribution made to these boards e.g. review of agendas, participants, minutes of meeting, action follow up, closeout. Guiding and monitoring the application and procurement of EEE parts, materials and processes and controlling implementation of applicable requirements Produce reports on guidance provided, monitoring activities performed and status of compliance to applicable requirements. Monitoring the manufacturing, integration and test activities with quality assurance audits, mandatory and key inspection points, test witnessing and configuration inspections Produce report on activities performed with conclusion and recommendations. Defining the formal acceptance requirements and conducting the Acceptance Reviews of all contractual deliverable items Produce and implement plans for the preparation of the formal acceptance requirements, defining steps, inputs, outputs, participants, responsibilities, interfaces, and coordinating efforts of participants to produce resulting consolidated inputs to project documents. Produce also reports on the activities performed for conduction of Acceptance Reviews. Supporting the organisation management of the support from all PA disciplines Controlling NCR Waivers Problems Critical Items. Produce meeting agendas, check that all inputs are available for the NRB or CCB, check that all needed participants are involved, produce NRB or CCB minutes of meeting, followup on actions identified, ensure proper nonconformance wavierproblemcritical item closeout. Produce also reports on control activities performed. PA for the verification, qualification, acceptance delivery activities. The launch campaign. Participating in progress meetings and CCB meetings. Produce inputs to the meeting and whenever requested, produce meeting agendas, check that all inputs are available, check that all needed participants are involved, produce minutes of meeting, followup on actions identified, ensure proper closeout. To successfully perform the above mentioned tasks, the following background experience is required Masters degree in software engineering or computer science with background on space engineering. Relevant professional work experience. Familiarity with space product assurance practices together with a good working knowledge of appropriate working tools. Practical experience in applying ECSS SW standards. Knowledge and proven experience in the following areas Configuration management of complex systems. Software engineering and PA in critical applications About ESAESTEC The European Space Agency ESA has sites in several European countries. The European Space Research and Technology Centre ESTEC is the largest site and the technical heart of ESA. This nursery of European space activities is located in Noordwijk, Netherlands. At ESTEC, about 2500 engineers, technicians and scientists work handson with mission design, spacecraft and space technology. Almost all ESA projects except launchers are managed from ESTEC. In Noordwijk, people work on science missions, manned space missions, Earth observation, telecommunications and navigation satellites. ESTEC provides extensive testing facilities to verify the proper operation of spacecraft, such as the Large Space Simulator LSS, acoustic and electromagnetic testing bays, multiaxis vibration tables and the ESA Propulsion Laboratory EPL. Please send your CV to technologyaerospaceajilon.nl before 24082018

Tags: support software engineer software support

Software Development and Support Engineer for Space Aplications

2018-07-02 16:27:35| Space-careers.com Jobs RSS

Position Reference 121 RHEA Group is currently recruiting a Software Engineer to support our Ground Segment Solutions and MOIS team in both RHEA Group and ESOC premises in Darmstadt, Germany. RHEA Groups MOIS product is an integrated set of software tools for spacecraft test and mission operation procedure preparation and execution. It is used by ESA on all current and upcoming missions and is also provided as a commercial product to the space industry.. The software is used for more than 80 satellites. The Ground Segment Solutions team also provides developments in the area of satellite ground segment and operations for different customers in the space industry. Tasks and Activities As a Software Development and Support Engineer, your envisaged tasks and activities include Software development activities for applications and tools in the frame of RHEAs space projects. Providing high quality technical user support to various spacecraft project and mission teams at ESA ESOC. Taking ownership of technical issues, and working closely with the Development Team to resolve more advanced issues where necessary Implementing missionspecific enhancements to the Rheas software products. Ensuring timely bug fixes and communication to customers such as ESA. Developing new capabilities and functionalities for the evolution of RHEAs software products. You will be working closely with Rheas Development Team in Darmstadt on a number of major software enhancements that aim to widen the scope of our Software products and integrate the latest technologies. Skills and Experience The following skills and experience are mandatory University degree in Software Engineering or equivalent. At least 2 years of demonstrated experience in software engineering more specifically, requirements analysis, system analysis and design and development, database SQL and XML design, web services, user interface design. Experience in technical document writing notably, user requirements, design documentation, and test documentation. Strong knowledge of objectoriented and serviceoriented design techniques. Required experience using JAVA VB6 Eclipse MS Windows environment registry, COM, etc. Software Configuration Management SCM systems e.g. SubVersion, Mercuria and Git Desired experience using MS Office and MS Office development macros, interop XML, WSDL Linux Software product support and maintenance experience. A clientoriented, dynamic and proactive attitude and a willingness to provide user interaction and support. Excellent communications skills, with very good written and spoken English. Proven ability to work within a team. Previous experience working within the space sector will be advantageous. How to Apply Looking to take your career to the next level? Interested applicants should submit their CV and Cover Letter to RHEA Groups Recruitment team at careersrheagroup.com no later than 31072018. Preference will be given to candidates eligible for an EU or national personal security clearance at the level of CONFIDENTIAL or above. About RHEA Group RHEA Group is a leading engineering consultancy firm with demonstrated expertise in space, system and secure software solutions. We attract skilled engineers, scientists and management professionals and offer a range of exciting career paths working alongside clients such as the European Space Agency, the European GNSS Agency, EUMETSAT and NATO.

Tags: support software development space

Software operational maintenance and support engineer

2018-05-17 13:26:12| Space-careers.com Jobs RSS

WHO ARE WE? GMV www.gmv.comis a privately owned technological enterprise group with an international presence employing more than 1.600 staff. Founded in 1984, GMV mainly operates in eight large sectors for both public and private organizations Aeronautics, Space, Defense, Health, Security, Transportation, Telecommunications and Information Technologies. GMV currently runs 8 work centers in Spain and offices in France, Germany, Malaysia, Poland, Portugal, Romania, USA, Colombia and United Kingdom. We recruit and hire excellent engineers, and encourage innovation, technical excellence and continuing education. Our engineers regularly present papers at technical conferences, continue their education more than 85 have a masters degree, and we reinvest more than 12 of budget in IRD projects. This striving for excellence, innovation and flexibility is a major part of our culture. We provide very competitive compensation, attractive benefits, and a great work environment with lots of opportunities for professional growth. JOB DESCRIPTION We are looking for a Software operational maintenance and support engineer Responsibilities GMV is a leading global supplier of ground systems for real time satellite monitoring and control. hifly is the GMV satellite monitoring and control commercial product and is being used by GMV customers worldwide, including the main commercial satellite operators and all satellite manufacturers in the US and Europe. The candidate will be part of the hifly software maintenance team. This team is mainly based at GMV premises of Tres Cantos. Heshe will be located at Rockville and working in a distributed team. Heshe will be involved in the operational support of GMV commercial software for satellite control centres for different customers. The associated tasks include investigation of SW problems reported by the customers and preparation of software fixes, reporting, documentation of the results, operational support to the Customers, etc. Qualifications Masters Degree in Computer ScienceComputer Engineering, Telecomunications or Aerospace Engineering Required knowledge C Java Eclipse RCP Design and sofware architectures English native level Desirable Knowledge Distributed systems Satellite Control Centers Communication middlewares e.g. CORBA Software Configuration Management e.g. SVN Spanish Experience Preferably around 35 years of experience. WHAT DO WE OFFER? As soon as they join the organization our professionals are given the chance to tackle technological challenges in an innovative environment, to work in multidisciplinary teams and deal directly with clients. This helps them to mature quickly as professionals. We provide continual topup training to keep our career professionals perfectly abreast of all technologies used. We offer a permanent contract and attractive package including a highly competitive salary plus a comprehensive benefits package. If you would like to work in an interesting, fun, fastpaced, challenging, diverse and global company which is growing rapidly, please send us your resume to jobsgmv.com For more information about GMV, please visit our website at www.gmv.com and our positions at www.gmv.comenEmploymentVacancies

Tags: support software maintenance engineer

Software and Support Engineer

2018-03-19 17:24:20| Space-careers.com Jobs RSS

Description RHEA Group is currently recruiting a Software Engineer to support our MOIS Support and Development team at in both RHEA Group and ESOC premises in Darmstadt, Germany. RHEA Groups MOIS product is an integrated set of software tools for spacecraft test and mission operation procedure preparation and execution. It is used by ESA on all current and upcoming missions and is also provided as a commercial product to the space industry, including prime contractors and spacecraft operators. The software is used for more than 80 satellites. Tasks and Activities As a Software and Support Engineer, your envisaged tasks and activities include Providing high quality technical user support for the MOIS software tool to various spacecraft project and mission teams at ESA ESOC. Implementing missionspecific enhancements to the MOIS product. Taking ownership of technical issues, and working closely with the MOIS Development Team to resolve more advanced issues where necessary. Ensuring timely bug fixes and communication to the ESAESOC user community. In addition to providing user support at ESOC, you will also be working closely with the MOIS Development Team in Darmstadt on a number of major software enhancements that aim to widen the scope of the MOIS product and integrate the latest technologies. During the first years you will be mainly focussing on supporting the MOIS ESOC users, after 2 years your tasks will shift to contribute to other RHEA Group software development projects related to developing Space Ground Segment software solutions. Skills and Experience The following skills and experience are mandatory University degree in Software Engineering or equivalent. At least 2 years of demonstrated experience in software engineering more specifically, requirements analysis, system analysis and design and development, database SQL and XML design, web services, user interface design. Experience in technical document writing notably, user requirements, design documentation, and test documentation. Strong knowledge of objectoriented and serviceoriented design techniques. Required experience using VB6 MS Office and MS Office development macros, interop MS Windows environment registry, COM, etc. Software Configuration Management SCM systems e.g. SubVersion, Mercuria and Git Desired experience using .NET JAVA Eclipse XML, WSDL Linux Software product support and maintenance experience. A clientoriented attitude and a willingness to provide user interaction and support. A dynamic and proactive attitude, with a strong commitment to the ongoing development and quality of the MOIS product. Excellent communications skills, with very good written and spoken English. Proven ability to work within a team. Previous experience working within the space sector will be advantageous. How to Apply Looking to take your career to the next level? Interested applicants should submit their CV and Cover Letter to RHEA Groups Recruitment team at careersrheagroup.com no later than 05042018 Preference will be given to candidates eligible for an EU or national personal security clearance at the level of SECRET or above. About RHEA Group RHEA Group is a leading engineering consultancy firm with demonstrated expertise in space, system and secure software solutions. We attract skilled engineers, scientists and management professionals and offer a range of exciting career paths working alongside clients such as the European Space Agency, the European GNSS Agency, EUMETSAT and NATO.

Tags: support software engineer software support

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