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Junior Field Support Technician

2017-10-06 15:12:17| Space-careers.com Jobs RSS

Serco is a specialist at delivering vital services on behalf of European, National and Local Governments. Serco Europe employs a large workforce in Belgium, Luxembourg, France, Switzerland, Germany, Holland, Spain, Italy and the UK. Our European operations have ca. 2,000 employees delivering critical services to public institutions throughout Europe. Package description Full details on application. Relocation assistance provided if applicable. Fixed term contract for 3 months. Main responsibilities For our activities at the European Space Operations Centre ESAESOC in Darmstadt, Germany, we are looking to recruit a temporary Junior Field Support Technician to work on the ESA Corporate IT contract for the duration of 3 months. The ESA Corporate IT contract provides support to all ESOC users in the areas of supporting the desktop infrastructure and in the provision, maintenance and problem solving for laptops, desktops, shared file storage, network connectivity, network printing and email to all ESA users. In addition, the group provides telephony support, fixed and mobile, and video conference support. The user community is a permanent one and has around 800 users. Due to the increased workload in the groups manning, we are seeking to recruit a Junior Field Support Technician on a 3 months temporary basis. The successful candidate will assist the group members with the more mundane aspects of the groups operation. These tasks will include, but will not be restricted to Imaging laptops and desktops in preparation for their deployment Troubleshooting and fixing network printer problems Simple problem solving at the users desktop IT Asset Database management Stock management. Ideal candidate This role offers someone new to the area of desktop support an ideal opportunity to develop hisher skills in a fast moving and busy environment. Enthusiasm, good human interfacing skills, a willingness to learn and a genuine desire to help users are all prerequisites for the role, more than any technical background, although, of course, that would be an advantage. Please note that the closing date for applications is on 12102017 Important Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law. Applicants are reminded that they will be requested to produce such documentation during the recruitment process. Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization. For positions located within the Darmstadt Support Office please note that only applicants with no family affiliation within the Company will be considered. Data Protection When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request. You may submit a written request revoking your consent to this agreement at any time. About the company Serco Services GmbH, part of the Serco group, A FTSE250, Multinational Service Provider with over 60,000 employees worldwide. Sercos space heritage over the last 40 years has placed us in the Space News Top 50 Space Industry Manufacturing and Services Companies We work alongside EUMETSAT and the European Space Agency, where we are the largest onsite service provider with ca. 300 staff. What connects the ever growing Serco workforce is a passion for delivering great service To keep ahead we have to constantly evolve and enhance the way we deliver our services and everyone in Serco has a role to play here. Serco provide the right environment to encourage ideas and a comprehensive Best Practice support network that enables them to put their ideas into action. If you share our values then join with over 60,000 colleagues globally who are equally as passionate about delivering great service as you

Tags: support field junior technician

 

NAFTA Support Within US Key to Keeping Deal Alive

2017-10-06 02:00:00| ThePigSite - Industry News

US - The Vice-President of the Canadian Global Affairs Institute suggests expressions support from within the United States for NAFTA will be critical in keeping the trade agreement alive, according to Bruce Cochrane.

Tags: support key deal keeping

 
 

BP to add six new vessels to its fleet to support global LNG portfolio

2017-10-06 01:00:00| Hydrocarbons Technology

BP is set to add six new liquefied natural gas (LNG) tankers to its shipping fleet in a bid to support its expanding global LNG portfolio and cater to the increasing demand for energy sources.

Tags: to add support global

 

Patria to support Finnish Navy's Squadron 2000 MLU

2017-10-05 01:00:00| Naval Technology

The Finnish Defence Forces is set to sign a letter of intent (LoI) and pre-design activities contract with aerospace and defence company Patria for the modernisation and upgrade of the navy's Hamina-class missile-capable fast attack craft (FAC).

Tags: support finnish squadron navys

 

IT Support Engineer

2017-10-04 11:11:34| Space-careers.com Jobs RSS

Job description In this role, your responsibilities will be mainly 1st and 2nd level call resolution on location andor remotely in the following areas 1 Windows OS based client devices Windows 7, Windows 10 2 Mac OS based client devices 3 Mobile phones and smartphones 4 IBM Notes 5 Network and local printing facilities 6 Specific Corporate Applications 7 1st line networking LAN, WiFi 8 Approved client applications i.e. SAP, Adobe, MS Office, Encryption tools, etc. Tasks Responsibilities Providing 1st, 2nd and 3rd line support in the areas described above Evaluating, categorizing and logging users requests and problems and proactively follow up these requests to ensure timely resolution of the Delivery and deployment of new workstations PCs laptops and maintenance and replacement of existing workstations, as well as other systems like mobile devices and printers Maintain, update and integrate Knowledge Base DB, procedures and working instructions Assisting and advising the user community in the technical and functional use of the Clients Corporate services and applications. Job requirements A Bachelors Degree in Information Technology or similar subject At least 5 years of professional experience in troubleshooting hardware and software issues on either Apple or Windows systems and on mobile platforms Either an Apple Professional Certification such as ACSP, or one or more Microsoft professional certifications, such as MCITP, MCTS, MCSA, MCP Knowledge of IBM notes client platform is an asset Proactive and customerfocused mindset Work experience in an international environment is considered an advantage Willingness to occasionally work outside regular office hours and availability to go on business trips What we offer ATG Europe offers excellent working conditions and provides you with all the necessary means to further your career. We believe that training and education, combined with regular assessments and a personal development plan, will create the best environment for growth. If needed we also assist you with settling in your new home or finding the right school for your children. ATG will help in any way it can, including a relocation budget that is applicable for ATG staff as well as employees working at one of our clients.

Tags: support engineer

 

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