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Technology Content Support Engineer
2017-11-08 18:11:46| Space-careers.com Jobs RSS
Aurora is an established supplier of skilled manpower to ESA and in particular at ESTEC and ESAC. Aurora has the opportunity to expand our support to ESA in the domain of ECO Communication Education and Marketing. Happiness of our employees has proven key to obtaining excellent results and a client who also regards us highly for excellent service. Overview The post holder will be responsible for communicating the progress on the implementation of the Programmes and activities under the remit of the Technology Programme Office. In this context, the post holder will write, synthesise and edit articles and presentations with technical content. The post includes the following typical duties Writing, collecting, synthesising, editing and formatting technical articles and content for various media Shaping the Future website, Brochures, Official reports and presentations Supporting the daytoday implementation, improvement and management of the Shaping the Future website Ensuring publication of upto date information and documents on the External Sharepoint for Delegations Regularly interacting with technical officers and Programme management to ensure correctness consistency of information Regularly reviewing of the status of documents in the different archives and where appropriate registering this information in the Document Management System DMS Ensuring Process configuration controlled document changes and of papers relevant to the activities of the unit. Specific qualification requirements Senior level of technical and scientific writing skills and very good command of the English language orally and in particular in written. Excellent analytical, organisational and reporting skills, a proactive attitude to solving problems and a solid proficiency in IT tools. Ability to manage a large number of documents and to synthesize information. Excellent interpersonal and communication skills and customer focus. Ability to work autonomously, effectively and cooperatively in a diverse and international team environment. Previous experience in synthesising and editing articles with technical content would be also an asset. Legal and Security Requirements All applicants must be legally allowed to work in The Netherlands Applicants are required to provide a copy of their passport and degree certificate. Aurora will validate the Degree with the issuing University and provide evidence to ESA. Prior to issuing a letter of employment the applicant shall provide to Aurora a recent official document declaring that they are of good conduct from the country where currently resident. Location The work will be performed at the European Space Technology and Research Centre ESTEC at Noordwijk, The Netherlands. Contract The selected candidate will receive good remuneration in line withESA Job Class. Will be registered for both social security and tax in the Netherlands. The standard working hours are 40 per week. There are 12 public holidays and an additional 30 annual days holiday. Training to improve efficiency and provide strength for future career are of course included. Aurora assist with relocation both with support and financially. Aurora contributes to a company pension scheme. To be considered for this Position Provide prior to 30 November 2017a summary of why you are a good candidate for the position together with a complete and detailedCandidate Proposal Form or CV and Motivation Letter to Mr. Davide Starnone, at email davide.starnoneaurora.nlquoting referenceECOTEC405. Aurora will agree conditional employment terms and conditions with candidates before presenting them by 6 December2017, 13.00 hours.
Tags: content
support
technology
engineer
IT Field Support Technician
2017-11-08 14:12:04| Space-careers.com Jobs RSS
RHEA Group is currently recruiting IT Field Support Technicians to provide local IT Support at every ESA sites, which includes HQ in Paris, France ESTEC in Noordwijk, The Netherlands ESOC in Darmstadt, Germany ESRIN in Frascati, Italy ESAC in Villafranca, Spain ECSAT in Harwell, UK EAC in Cologne, Germany Tasks and Activities The scope of work will include but not limited to the following You will be supporting the operations of the end users devices and accessories such as desktops, monitors, mobile phones etc. You will be supporting ESA with the definition of a procurement plan for new devices and accessories. You will be timely triggering the procurement by providing ESA with the Procurement Lists Bill of Materials for local stock refurbishment, refresh plan and ad hoc requests For some sites, you will be configuring the equipments and shipping it to other sites. You will be configuring the devices, MAC and MS Windows You will be supporting service management activities in accordance to procedures and processes that have been defined centrally. You will be liaising with ESA established vendors to repair broken or failed devices in accordance with the agreements signed by ESA You will be contributing to the Service Assets and Configuration Management process by updating support tools line with the relevant Work Instructions You will be conducting physical audit on IT equipments deployed to end users and take corrective actions as necessary. You will be responsible for the provision of second level support to IT users, the first level being the IT service desk run by an external provider which could include providing IT incidents investigation and resolution when needed providing IT specialized support for local events e.g. conference providing bill of materials, and ordering management for small consumables managing all incidents and requests via the centralized incident management tool. You will be responsible for supporting IT centrally managed services back office, IT service desk etc. with task such as patching of network cables installing and configuring printers, scanner and faxes personal and network replacing toner and clear paper jam You will be supporting troubleshooting activities under the direct guidance of ESA Skills and Experience The following skills and experience are mandatory You have relevant qualification in the field of ITComputer Engineering You have at least 4 years of experience in IT Support You have solid communication skills and willingness to work in a team environment. You are detailoriented, hardworking and enthusiastic. You are able to work independently when requested. You have very good command of English Language You are proficient in MS Office applications You have experience andor knowledge in the following Firewall systems or IT security experience Active DirectoryDC knowledge Symantec Antivirus Experience with Team Viewer or other remote support tool Microsoft Certification Email Server experience Virtualization environment knowledge. How to Apply Looking to take your career to the next level? Interested applicants should submit their CV and Cover Letter to RHEAs Recruitment team at careersrheagroup.com no later than 29112017. Preference will be given to candidates eligible for an EU or national personal security clearance at the level of SECRET or above. About RHEA Group RHEA Group is a leading engineering consultancy firm with demonstrated expertise in space, system and secure software solutions. We attract skilled engineers, scientists and management professionals and offer a range of exciting career paths working alongside clients such as the European Space Agency, the European GNSS Agency, EUMETSAT and NATO.
Tags: support
field
technician
field support
Volkswagen Group to support Hamburg, ITS Germany in hosting of 2021 World Congress for ITS; projects beginning now
2017-11-06 10:55:40| Green Car Congress
SAMES KREMLIN products support agricultural equipment manufacturer needs
2017-11-02 19:15:47| Canadian Plastics Headlines
The agricultural industry relies on SAMES KREMLINs protection, finishing, bonding and sealing solutions to reliably perform in many difficult applications The post SAMES KREMLIN products support agricultural equipment manufacturer needs appeared first on Canadian Plastics.
Tags: support
products
equipment
manufacturer
BPI offers financial support to former employees
2017-10-30 04:12:36| Beef
Former BPI employees will soon receive financial support from the company following devastating 2012 layoffs.
Tags: support
offers
financial
employees
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