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Service Manager for Software Support Team
2017-10-10 18:11:54| Space-careers.com Jobs RSS
Telespazio VEGA Deutschland is the first choice aerospace company for IT and engineering solutions and services. With more than 350 employees in Germany we shape the future of aerospace together and beyond. Our staff play a key role in determining our success through their qualifications, motivation, enthusiasm, different cultural backgrounds and their sense of teamwork. We are looking for a technical service manager with experiences in ground segment systems maintenance and sound software system engineering knowledge. As staff of the Ground Segment Systems Division, the objective is to ensure successful delivery of services to clients, including European Space institutions. Initially, the candidate will manage an established team in charge of the maintenance of the ground segment of one of the European Earth Observation satellites. This complex data processing system hardware and software is operational 247 with high performance requirements. We are looking forward to meeting you! ResponsibilitiesDuties The Service manager Is the managerial and technical interface to the customers technical representatives TR and monitor the service performance for each assigned work package WP Is responsible for the provision of the services assigned to the service team as specified in the work package descriptions WPDs and the service level requirements, planning and organising the service Manages the maintenance and support team, assigns tasks to the service team members Manages the subcontractors contributions to the service Prepares and delivers the monthly service report to the customer and company internal financial reports Agrees with TR on planning, execution and delivery aspects of the services with respect to schedule, activity priority or change of priority, technical content or other specific aspects of the tasks assigned Coordinates with the TR and plans oncall support and service delivery in critical phases Identifies opportunities to extendadd to the services delivered Prepares responses to change requests from the TR for existing or new WPs including subcontractor contributions Ensures through appropriate monitoring that the service team execute the services in compliance withadhering to customer operational practices, standards, requirements and service KPIs QualificationsExperience Degree in a technical domain e.g. informatics, software engineering, computer science. Strong software development experience in Java using Eclipse frameworks Essential Skills Experience in space industry, preferably with knowledge of satellite ground segment systems Excellent organisational skills and planning, team player Good communication and negotiation skills Diplomatic in the approach to problem solving Ability to build a strong relationship of trust with the customer, understanding the constraints the customer operates in Competent in technical uptake Ability to identify new business opportunities Proven capability to work within a multicultural environment and with remote team members Proactiveness Fluency in spoken and written English Desirable Skills Project or service management certification end to end ground segment systems integration and validation experience Understanding of complex hardware platforms and their configuration Knowledge of LINUX software package and tools Your Benefits of joining us By joining the Telespazio family, you will enjoy all the benefits of a competitive salary in a sustainable work environment, flexible working time models, diverse advancement and training opportunities for technical, language and soft skills, a generous holiday package as well as a company pension scheme. Furthermore, we support you with your relocation. Through our extensive network, we can also support your partner in finding a job at your new work location. Application Are you equally inspired by our visions and dreams? Get in touch with us today and send us your application! Your HR Contact for this position is Anke Mayer.
Tags: service
support
software
team
IT Proximity Support
2017-10-10 13:13:01| Space-careers.com Jobs RSS
You will have the opportunity to provide IT Proximity Engineering support to our client located in Noordwijk, The Netherlands. Tasks and Activities The scope of work will include You will be managing system administration tasks. You will be performing task installation of OS via Image or Deploy via ISO or other methods You will be managing and maintaining system and security patches via SCCM. You will be planning, testing and deploying upgrades of operating systems. You will be troubleshooting and monitoring issues You will be managing and upgrading an array of different computer hardware and operating systems ranging from Windows Clients Windows 7, 10 Windows Server 2012, Windows Azure and Microsoft System Center 2012 MAC OS X Yosemite and El Capitan Unix, Linux and Solaris. You will be in charge of the installation, setup and configuration, upgrades, administration and troubleshooting on client PCs, MACs or VMs. You will be installing and configuring new hardware such as TFT, MFP Printers and a host of other Computer peripherals. You will be in charge of the installation, setup and configuration WebEx or other videoconference services. You will be managing the installation, setup and configuration Network solutions and VPN clients. You will be providing all round support to our user base in a cordial and professional manner, focusing on providing speedy resolutions to any issues or requests. You will be providing expert advice, solutions and support of the most common Software used within standardized software environment e.g. SharePoint, SAP, EclipseDMS, MS Office Suite 2013, MS Project, MS Visio, Adobe Acrobat, Lotus Notes, Explorer to users. You will be providing support to users with Mobile devices and configuring mail. You will be assisting the users to correctly describereport a perceived problem to the Corporate Service Desk, Take ownership of the issue and following the resolution to the satisfaction of the user. You will be maintaining the current Asset inventory management system and processing to record and track any IT HW, SW and OS licenses belonging to the Directorate. You will be working within the Security Guidelines and ensuring the integrity of clients data. Skills and Experience The following skills and experience are mandatory You have a Bachelor degree or equivalent education 5 years work experience. You have significant 5 years prior experience of operating systems standards Windows 7, Windows 10, GPOs, Registry Kernel level tweaks and similar platform technologies in a largescale, complex, global environment. You have at least 5 years experience in management of Failover Cluster as well as standalone servers, a core understanding and troubleshooting HyperV technologies and VMware technologies. You have at least 5 years of experience in architecture, building and maintaining server systems. You have at least 35 years of experience in operations, administration and maintenance of Microsoft SQL Server 20082012 and Microsoft SharePoint 2010 2013. You have at least 2 years of experience in running and supporting Microsoft System Centre Suite, Significant experience on Microsoft SCCM. You are flexible and adapt easily to change, you are able to manage constantly changing priorities. You are able to manage and prioritize multiple tasks. You are heavily client focused and an excellent team player. You have scripting experience in one or more scripting languages Powershell, C, C, VB.NET andor C development skills. You have experience with Microsoft Exchange You have demonstrated experience in configuring and setting up DAS and SAN Storage Solutions. You are able to run reports to provide information both for the management team and the Proximity support team. You have a core understanding of Firewalls and Network Routing is essential. How to Apply Looking to take your career to the next level? Interested applicants should submit their CV and Cover Letter to RHEAs Recruitment team at careersrheagroup.com no later than 01012018. Preference will be given to candidates eligible for an EU or national personal security clearance at the level of SECRET or above. About RHEA Group RHEA Group is a leading engineering consultancy firm with demonstrated expertise in space, system and secure software solutions. We attract skilled engineers, scientists and management professionals and offer a range of exciting career paths working alongside clients such as the European Space Agency, the European GNSS Agency, EUMETSAT and NATO.
EIB to lend 800m to support Indias renewable energy sector
2017-10-10 01:00:00| Power Technology
The European Investment Bank (EIB) has agreed to provide an 800m loan to promote investment in Indias renewable energy market.
Tags: support
energy
sector
lend
Software Development and Maintenance Support
2017-10-09 10:12:55| Space-careers.com Jobs RSS
Client and Location For one of our main customers ESAESAC, we are currently looking for a Software development and maintenance engineer to support the Mission Analysis and Payload Planning System MAPPS tool onsite at ESAC, located in Madrid, Spain. Tasks and Responsibilities Software engineer support is required for software engineering tasks in the developmentmaintenance or enhancement the SOC systems. The main services required include Write technical requirements for SOC and archives subsystems and provide flow down from higher level requirements. Analysis of functionalities of existing SW systems and assessment of potential reusability Analysis of requirements and propagation of impacts Perform SW architectural design as needed. ImplementMaintain one or more subsystemsmodules according to the requirements in the Greed language using the agreed tools Development and integration of scientific algorithms Coding scientific algorithms in specified language following detailed mathematical descriptions Integrating these algorithms into the SOC framework Testing and validating new implemented functionality unit integration tests using simulation data Optimize new code in terms of memory CPU usage Collaborate external scientists as needed Ensure timely delivery of SW releases and relative increments. Deploy and configure new versions of the systemsmodules on the validation and operational systems as requested Software Configuration, integration and setting up of operating systems and layered software. Support the definition of Operational SGS Procedures for procedures involving the use of SW. Training and supervision of SOC operators for the Operational tasks. Contribute to System verification and scientific validation Aid in the definition, conduction and analysis of largescale testing campaigns including a first assessment of the scientific quality of results. Documenting results of test campaigns in the form of validation test reports Contribute to the definition of Interface Control Documents ICDs and interface definitions. Provide documentation for subsystems and manage change requests via Change Control Boards Tasks and Responsibilities Implementation of new MAPPS features as defined by the users of the different Solar System missions, following the priorities set by the MAPPS SRB Software Review Board. Understand and improve the overall architecture of the extensive MAPPS software the team should take ownership of the project. Providing the MAPPS software deliveries following the existing maintenance and release procedures. Improving these procedures where needed, also considering the long lifetime of the software. Verification and validation of the software and execution of the test procedures. Further evolution of the test software, e.g. extending the test cases to cover new features and improving the level of automation. Provide firstline user support, e.g. helping the user configuring and using any new features, analysing potential bugs and providing fixes. Providing the MAPPS software deliveries following the existing maintenance and release procedures. Improving these procedures where needed also considering the long lifetime of the software. Verification and validation of the software and execution of the test procedures. Further evolution of the test software, e.g. extending the test cases to cover new features and improving the level of automation. Implementation of new MAPPS features, in the area of the Graphical User Interface, and in backend processing software. System and software engineering tasks such as design, development, testing installation, deployment, operations, maintenance with associated documentation according to the ESA software engineering processes. Daily execution of the software development and maintenance tasks, including the monitoring of the progress and the reporting to management. Coordination various development efforts, such that these fit into the overall MAPPS architecture, following the strategy imposed by the MAPPS engineering board. Furthermore, participation to working groups, workshops, conferences and meetings where might be required. Requirements and education Experience on ESA Science Ground Segment software engineering processes, such as ECSSEST40C and ECSSQST80C standards Experience in software configuration control processes and tools Experience in software development under Linux Some scientific background would be an asset Specific requirements Experience in a complex software development acting as the technical lead The ability to act as a system architect for such a complex software development Extensive experience with Graphical User Interface GUI programming Experience with the Qt toolkit or any comparable C based GUI toolkits Knowledge of spacecraft systems engineering Experience in modelling and simulation of spacecraft systems Knowledge of mission planning concepts and processes An understanding of the interfaces between the SOC and MOC Extensive experience with objectoriented programming Recent experience in C for a minimum of at least 4 years
Tags: support
software
development
maintenance
EBRD and FAO support dairy sector in Kazakhstan
2017-10-09 01:00:00| Food Processing Technology
The Dairy Union of Kazakhstan and the National Chamber of Entrepreneurs have held a round table discussion that provided an opportunity to present the latest achievements and opportunities in Kazakh dairy sector.
Tags: support
sector
kazakhstan
dairy
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