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Tag: manager mission
Service Delivery Manager for Mission Operations Infrastructure IT
2021-05-04 17:14:58| Space-careers.com Jobs RSS
Are you fascinated about Space? Do you have a strong staff management experience and have worked with ITIL processes including implementation, certification? You could be our new Service Delivery Manager for Mission Operations Infrastructure IT. Come and join talented diverse Serco team at the European Organisation for the European Space Operations Centre ESOC based in Darmstadt, Germany. Serco is among the leading Space Industry and Services Companies. Sercos space heritage over the last 40 years has placed us in the Space News Top 50 Space Industry Manufacturing and Services Companies We work alongside EUMETSAT and the European Space Agency, our employees have been providing everyday their technical, scientific and management skills to support the full range of European cornerstone space missions. Job Description What we offer if you join our amazing team Competitive Salary Corporate Benefits Package Exciting relocation package if applicable Company events Main Responsibilities The position is related to the Network Operations Centre NOC Services at ESOC. The Service Delivery Manager is responsible for providing comprehensive endtoend service provision for the Mission Operations Infrastructure IT MOIIT Business Area within the defined SLA, taking full responsibility of activities within his domain. MOIIT covers both infrastructural and mission critical computer systems as well as communication systems. The NOC Services at ESOC maintains and operates these infrastructures and more, covering everything from 247 first line monitoring and service desk to 2nd line teams and engineering activities. You will focus on maintaining good relationships with the ESA Business Area Manager BAM and the users of the service and supports the Service Manager in delivering an excellent overall service to our customer. The high level of interaction with the customer and contract staff requires distinct customer service and service management experience. As Service Delivery Manager for Mission Operations Infrastructure IT you will concentrate your activities on the following Provide a technical interface to the Business Area Manager BAM in charge. Take ownership of the endtoend operational IT services across a matrix organisation. Ensure tasks are scheduled in an efficient manner and that priorities are met. Ensure all staff are aware of, and are adequately trained for their tasks. Produce shift, oncall and annual leave schedules, increasing onsite or oncall support during major operational support phases as required. Monitor all aspects of the service to ensure agreed service levels, schedules and procedures are properly achieved and followed. Responsibility for all relevant ITIL processes. Ensure close collaboration with other support groups on resolution of problems, implementation of projects and engineering activities. Ensure punctuality and accuracy of reports and statistics on all activities. Provide focal point of escalation to 3rd line onoff site support. Assist in developing SLAs and OLAs with all active parties, and ensure they are complied with. Ensure infrastructure changes are scheduled to ensure minimal impact to the user community. Adhere to current site procedures technical, environmental, safety and security. Support the Service Manager in driving the evolution of the service, identifying problems, workload issues or other deficiencies within the team. Create and maintain accurate procedures and work instructions. Work occasional shifts outside normal working hours, if required. Maintain and monitor internally auditing of the AssetConfiguration Management Database. Produce minutes of meetings and reports in a timely fashion. Attend user meetings, briefings, user groups and workshops as required. Successful Candidate Do you think you are the person we are looking for? See below what experience or knowledge you should bring Excellent command of English, both written and spoken German or French would be a plus. Indepth service management experience in a critical operational environment. Team leadership, organisational and time management, good interpersonal aptitude and strong service ethic. Very strong team staff management experience. Strong knowledge of ITIL processes including implementation, certification would be a plus. Indepth knowledge of operational routine and contingency procedures. Problem Solving aptitude. Very good knowledge of current IT technologies, systems, applications and tools. PC literacy MS Office 365, MS SharePoint, Lotus Notes. DegreeHNC equivalent preferred. Important Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law. Applicants are reminded that they will be requested to produce such documentation during the recruitment process. Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization. Data Protection When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request. You may submit a written request revoking your consent to this agreement at any time. About The Company Serco is one of the worlds largest providers of public services to Governments employing over 50,000 people in over 20 countries. In Europe, Serco supports governments and international organisations in the delivery of essential public services with operations in Belgium, France and French Guyana, Germany, Italy, the Netherlands, Spain, Switzerland. What connects the ever growing Serco workforce is a passion for delivering great service and to keep ahead we have to constantly evolve and enhance the way we deliver our services and everyone in Serco has a role to play. We have a mandate to execute brilliantly and our people lead and inspire based on our core values, Trust, Care, Pride and Innovation. As a business which delivers frontline public services, employing tens of thousands of people, we are constantly developing and promoting people our need for skilled professionals is insatiable and few companies can offer as many opportunities for individuals to grow their careers. A career with Serco offers the chance to work with both inspirational people and innovative contracts, in a dynamic and exciting environment. If you share our values and want to join a team of over 50,000 passionate colleagues globally we want to hear from you. Make a difference every day. Take pride in what you do! More at httpswww.serco.comeusectorexpertisespace httpswww.serco.comeucareerscareersinspace
Tags: it
service
manager
delivery
Technical LeadProject Manager Space Mission Preparation Systems mwd
2020-04-06 13:15:05| Space-careers.com Jobs RSS
We are the first choice European aerospace company for software centric engineering solutions. We combine 40 years of experience in a market, where trust and quality are needed. With more than 350 employees in Germany, we shape the future of aerospace and beyond together. Our staff plays a key role for our success through their qualifications, motivation, enthusiasm, different cultural backgrounds and their sense of collaboration in an open international environment living our values trust, integrity, participation and curiosity. We are committed to crafting a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status. We offer a wealth of benefits to support a balanced work life balance, including but not limited to flexible working hours, mobile working and encouraging career development. The Position This is an opportunity to take over and drive the development of modern system for satellite mission preparation. The OPEN Preparation Environment OPEN is supporting the preparation of tailoring data for European Ground Systems Common Core EGSCC based systems. Being a software framework, OPEN is meant to be the foundation of larger software products which are provided to end users, such as AIT engineers or operators. The OPEN framework was born from an ESA initiative to streamline and harmonise EGSCC based preparation environments for spacecraft and ground stations operations teams to manage tailoring data required to operate the data systems. OPEN can however do much further and answer needs for all EGSCCbased system users. For further information see httpswww.esa.intEnablingSupportOperationsgseOPEN The framework is used as the baseline for a number of other systems such as OPENCC and OPENMS. We are looking for a handson project manager and technical lead, who can drive the maturity of the OPEN framework, engage with the client to identify the evolving needs, and communicate the needs with the agile teams. The current activities are focused on consolidating, maturing and documenting the existing OPEN code base, in preparation for further enhancements. The main technologies are Eclipse RCP and Java. In addition, a solid knowledge of the Eclipse Modelling Framework EMF and the EGSCC system is desirable. But first and foremost you must be interested in thinking and being creative! This position is based at our Head Office in Darmstadt. It is a permanent full time position with the earliest to immediate start date. We are looking forward to meeting you! QualificationsExperience Degree andor professional experience in engineering Experience building Eclipse RCP applications Track record in taking over existing systems and maturing it Essential Skills Excellent Java development skills Solid RCP knowledge Scrum master experience Inventor attitude and creative personality Desirable Skills Good knowledge of model based design methods Experience with EGSCC Your Benefits of joining us By joining the Telespazio family, you will enjoy all the benefits of a competitive salary in a sustainable work environment, flexible working time models, diverse advancement and training possibilities for technical, language and soft skills, a generous holiday package as well as a company pension scheme. Furthermore, we support you with your relocation. Through our wide network, we can also support your partner in finding a job at your new work location. Application Are you equally inspired by our visions and dreams? Get in touch with us today and send us your application! Your HR Contact for this position is Roopashri Rajasekhar.
Tags: systems
manager
space
technical
Mission Control Systems Operations Manager
2020-03-04 21:53:08| Space-careers.com Jobs RSS
EUMETSAT is Europes meteorological satellite agency monitoring the weather and climate from space 24 hours a day, 365 days a year Working for EUMETSAT, you can make a world of difference and be a part of something that makes a positive impact on society. You will be at the cutting edge of satellite technology, with a meaningful role in an organisation focused on spacebased observations of the Earths weather and climate. Background EUMETSAT operates a growing fleet of Earth Observation satellites in Low Earth and geostationary orbits currently comprising 7 EUMETSAT Meteosat Second Generation and Metop satellites, and 2 Copernicus Sentinel3 satellites. In parallel, EUMETSAT is working towards the launch of one next generation satellite each year in the period 20202025, beginning with JasonCSSentinel6 A and continuing with Meteosat Third Generation and Metop Second Generation satellites. Reporting to the Head of the Flight Operations FLO Division, the Mission Control Systems Operations Manager is responsible for the planning, supervision and execution of mission control systems operations in support of spacecraft operations, working in close coordination with teams performing the operations of other systems. Heshe also supports operations preparation for recurrent spacecraft and the introduction of next generation satellite systems. What youll be doing Manage the Mission Control Systems Team of the Flight Operations Division Supervise and coordinate operations of mission control chains providing essential satellite monitoring and control capabilities across all satellite systems exploited by EUMETSAT, including Copernicus satellite systems Maintain operations procedures and system databases for operational mission control chains Conduct operations of mission control chains composed of monitoring and control systems, TTC ground stations and related communication links, including Execution of routine and special operations Mitigation and resolution of contingencies, including provision of oncall support Management of relevant external interfaces Management of contracted industrial support, including Operations Analyst and Controller Service services Evaluation and trend analysis to monitor the operational performance and behaviour of mission control systems and chains Support routine processes for operations coordination and reporting, planning and scheduling of activities, quality assurance and anomaly handling, and configuration management Implement arrangements with the teams of the Technical and Scientific Support Department TSS providing expert engineering support for the maintenance of mission control related systems, based on Service Level Agreements Support the definition of requirements, the design, development and testing of mission control chains for next generation satellite systems, as well as major evolutions of existing mission control systems Participate in systemlevel operations preparation, launch and commissioning activities for next generation satellite systems and recurrent satellites, in support to the EUMETSAT teams of the Programme Preparation and Development Department PRD responsible for the development, launch and inorbit commissioning of these systems Organise and support the training of operations team personnel in the operations of mission control chains Support the Head of the Flight Operations Division, in all management matters involving mission control chains. What we offer Excellent salary, of at least Euro 7154 month NET after tax based on skills and experience Flexible working time including additional flexileave Full medical coverage for employee and family Attractive pension 30 days of annual leave 14.5 days public holidays Training and development support Relocation allowance and support if applicable. Qualifications A University degree in a relevant engineering discipline Skills and Experience The necessary skills and experience of the Mission Control Systems Operations Manager are the following Proven experience in the operations of mission control chains and systemlevel operations preparation for complex satellite systems Demonstrated ability to plan and control complex activities, including reprioritising according to constraints, interdependencies and opportunities Demonstrated team management and leadership skills, including ability to delegate effectively Excellent interpersonal skills Ability to communicate and report clearly and concisely. More about us EUMETSATs role is to establish and operate meteorological satellites to monitor the weather and climate from space 24 hours a day, 365 days a year. This information is supplied to the National Meteorological Services of the organisations Member and Cooperating States in Europe, as well as other users worldwide. EUMETSAT also operates several Copernicus missions on behalf of the European Union and provide data services to the Copernicus marine and atmospheric services and their users. As an intergovernmental European Organisation, EUMETSAT can recruit nationals only from the 30 Member States Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, The Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and the United Kingdom.
Tags: control
systems
manager
operations
Satellite Mission Data Systems Manager
2020-02-03 15:13:29| Space-careers.com Jobs RSS
Working directly with our client you will provide support to the operations team in the area of the SCOS2000 mission control system and associated subsystems. The support covers all phases of mission control system procurement from requirements definition through to acceptance and validation of systems delivered by industry. You will work closely with the rest of the operations team and will be expected to work on several tasks in parallel across multiple earth observation missions in different stages of procurement. Tasks Good knowledge of Mission Control Systems for preferably Earth Observation satellites Experience as in the coordination of mission control system development, preferably for Earth Observation Missions including prelaunch activities and launch campaigns of satellites. Familiarity with ESA mission control system products and in particular extensive knowledge in the operational deployment of external systems such as EDDS, GFTS and DARC. Ability to understand and accurately predict behaviour of complex systems Wellorganised, able to prioritise and manage several activities in parallel Familiarity with programmingscripting languages e.g. C, Java, JavaScript, shell scripting Capability to interact with users in customer oriented manner. This include 1st and 2nd line support. Experience working with operational missions, and particular previous experience with CopernicusSentinels Missions would be an advantage Experience in coordinating across an organization to introduce new systems and resolve operational issues. Requirements Master degree in Computer Science, Physics, Aerospace Engineering or equivalent. At least 3 years experience working on satellite mission control systems Fluent in spoken and written English
Tags: data
systems
manager
mission
Satellite Mission Data Systems Manager mfd
2020-02-03 15:13:29| Space-careers.com Jobs RSS
INTRODUCTION SCISYS Deutschland GmbH in its Engineering Services business provides professional engineering and consultancy services supporting space programmes and missions. Our team is composed of university graduates and experienced professionals, comprising some of the most knowledgeable and dedicated engineers across Europe. Our services cover the whole life cycle of space programmes from early concepts to operations. Our Space Division provides a dynamic, supportive and friendly atmosphere in which you are encouraged to lead with initiative. Moreover, we actively manage your professional development, training and career progression. We are looking for a Satellite Mission Data Systems Manager mfd to work at EUMETSAT in Darmstadt, Germany. YOUR TASKS Working directly with our client you will provide support to the operations team in the area of the SCOS2000 mission control system and associated subsystems. The support covers all phases of mission control system procurement from requirements definition through to acceptance and validation of systems delivered by industry. You will work closely with the rest of the operations team and will be expected to work on several tasks in parallel across multiple earth observation missions in different stages of procurement. YOUR PROFILE Masters degree in Computer Science, Physics, Aerospace Engineering or equivalent At least 3 years experience working on satellite mission control systems Good knowledge of Mission Control Systems for preferably Earth Observation satellites Experience as in the coordination of mission control system development, preferably for Earth Observation Missions including prelaunch activities and launch campaigns of satellites Familiarity with ESA mission control system products and in particular extensive knowledge in the operational deployment of external systems such as EDDS, GFTS and DARC Ability to understand and accurately predict behaviour of complex systems Wellorganised, able to prioritise and manage several activities in parallel Familiarity with programmingscripting languages e.g. C, Java, JavaScript, shell scripting Capability to interact with users in customer oriented manner. This include 1st and 2nd line support Experience working with operational missions, and particular previous experience with CopernicusSentinels Missions would be an advantage Experience in coordinating across an organization to introduce new systems and resolve operational issues Fluent in spoken and written English WE OFFER With SCISYS you get the chance to take responsibility for your own and varied professional activities, while there is always room for producing new ideas and contributing your personality. Moreover, we actively manage your development. Get to know a corporate culture where team spirit, trust and dedication are the core values. Short decision paths, flexible working hours and a good reconciliation of work and everyday life are a matter of course for us. INTERESTED? To apply for this vacancy please visit httpscareers.scisys.deenjobs92satellitemissiondatasystemsmanagermfd
Tags: data
systems
manager
mission