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Tag: service
UK, US and European telcos fail to deliver on customer service
2018-06-21 02:00:00| Total Telecom industry news
A new report has again highlighted that UK telcos are failing to meet their customers' expectations for customer service. The report, published by Medallia Inc, surveyed 8,000 consumers in the UK…read more on TotalTele.com »
Tags: service
customer
european
deliver
Marriott deploys Alexa for room service
2018-06-19 13:29:25| BBC News | Business | UK Edition
Marriott says digital assistant Alexa will be installed in some of its US properties.
Tags: service
room
alexa
marriott
Tru Optik releases measurement and validation service for targeted OTT advertising
2018-06-18 11:30:18| Digital TV News
Tru Optik has announced the release of its Cross-Screen Audience Validation (CAV) service which provides de-duplicated household-level reach and frequency, device authentication, and advanced audience validation for OTT and CTV campaigns.
Tags: service
advertising
releases
measurement
Vodafone leads fall in Dutch mobile service revenues in Q1, Tele2 grows market share
2018-06-18 08:45:00| Telecompaper Headlines
(Telecompaper) Dutch mobile service revenues fell 7.0 percent year-on-year to EUR 941 million in the first quarter of 2017, hurt by regulatory effects as well as continued price pressure and tough competition. Compared to the fourth quarter of 2017, revenues fell 3.0 percent, according to the latest quarterly report from Telecompaper.
Tags: service
share
market
mobile
Beltelecom expands ZALA service to include STBs with SmartLabs
2018-06-14 13:00:33| Digital TV News
Beltelecom already uses SmartLabs SmartTUBE to deliver digital TV to subscribers using smart TVs and mobile devices. The company will now extend the ZALA service to wireless-enabled OTT set-top boxes developed by SmartLabs.
Tags: service
include
expands
include service
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