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Tag: service
Joyne selects Eutelsat for new Dutch DTH service
2017-07-17 13:00:22| Digital TV News
Joyne has selected the EUTELSAT 9B satellite as its platform to reach viewers in the Netherlands and across Europe. Joyne has signed a contract with Eutelsat (Paris: ETL) and is preparing to officially launch on 24 July.
Tags: service
dutch
selects
dth
Masmovil Q1 service revenues EUR 228 mln, up 17%
2017-07-14 10:34:00| Telecompaper Headlines
(Telecompaper) Spanish operator Masmovil reported service revenues of EUR 228 million in the first quarter of 2017, up 17 percent on a proforma basis from a year earlier. Recurring EBITDA more than doubled from a year earlier to EUR 45 million from EUR 20 million and the company reaffirmed its earnings guidance for full-year 2017.
UK DfT orders Govia Thameslink Railway to improve service on Southern Rail
2017-07-14 01:00:00| Railway Technology
The UK Department for Transport (DfT) has ordered Southern Rail franchise operator Govia Thameslink Railway (GTR) to invest an additional 13.4m to improve operational performance and overall passenger services.
Tags: service
improve
orders
southern
IT Support ESTEC Data Centre Support Service
2017-07-13 17:11:35| Space-careers.com Jobs RSS
Client and Location ESTEC is the European Space Research and Technology Centre of the European Space Agency ESA. It is based in Noordwijk, The Netherlands. It is the largest ESA establishment, responsible for the technical preparation and management of ESA space projects and providing technical support to ESAs satellite, space exploration and human spaceflight activities. The ESTEC IT landscape consists of several small to medium size server rooms and two main communication infrastructure centres, mainly referred to as network core areas. In order to cope with the growing demand for effective IT infrastructure and services provision, a new data centre ESTEC Main Computer Room or EMCR has been put into operation during Q12017. This new facility also allows consolidating the various ESTEC server rooms into one, centrally managed data centre. Tasks and Responsibilities Data Centre Management Act as main point of contact for all ESTEC data centre related activities Ensure all deployments are installed to applicable internal, manufacture and industry standards Provide smart hands problem solving support server reboots, backups, visual inspections etc. Monitor and followup the data centre routine activities Coordinate data centre changes and incidents Trigger agreed procedures when required Perform compliance and risk analysis of data centre activities and manage escalations Distribute and communicate to all teams relevant information to optimize efficiency and minimize risks in data centre activities Ensure that everything in data centre is in line with approved procedures and raise corrective actions when needed Monitor the progress of open actions and ensure timely closure Schedule and coordinate data centre activities in order to improve overall efficiency and reduce risks Inform the Technical Officer when issues arise e.g. capacity thresholds are exceeded etc. Make post implementation reviews and lessonslearnt analysis Perform the continuous evaluation of processes and coordination activities looking for improvements Analyse interlock and dependencies between processes Detect on a regular basis any missing procedures Update data centre procedures when necessary. Data Collection and Documentation The introduction of a Data Centre Infrastructure Management tool DCIM based on the Open Source software open DCIM provides a professional environment for documentation the existing data centre infrastructure and a proper capacity management. The DCIM tool is yet to be populated with all necessary data. A reasonable effort shall be made to capture all data for each device and supporting EM infrastructures. Data Centre Consolidation and Optimisation The introduction of a new ESTEC Main Computer Room allows for the consolidation of the various ESTEC server rooms into one single facility. Support is to be provided to the ESTEC Data Centre Manager to achieve this task in an effective and efficient way. In particular minimising the impact on the IT service provision and optimising the existing setup by IT service consolidation, move of existing services to the ESA Virtual Environment ESACloud and decommissioning of obsolete components. Experience and education Hold a relevant technical qualification in the field of IT Systems or Network Engineering ITIL Service Lifecycle Foundation, CNET Data Centre Certification would be an asset Experience in the management, operation and maintenance of critical data centre IT systems and understands the full range of ME equipment in a modern critical data centre environment At least 5 years experience with service delivery and management in the areas of Data Centres and Data Centre Infrastructure Management Passive IT Infrastructures, Data Cabling Plants Server, Storage and Networking Infrastructures Professional and strategic approach to management of works and projects Analytical skills to interpret client requirements and produce desired results Ability to work under pressure Customer focused and respectful to promote healthy working relationship Promotes high level of team working and development of team spirit Sound knowledge of all aspects of Health Safety Strong Technical Skills Strong Communication Skills. About ATG Europe Today, ATG is recognized as a leading provider of specialized engineering, scientific and technical services to the European Aerospace, High Tech and Offshore industry. Our headquarters is located in Noordwijk, The Netherlands and we have subsidiaries in Germany and the UK. ATG People is the key player in delivering highly educated personnel for RD environments throughout Europe. We are continually recruiting experienced Engineers for exciting, full time positions based at our customers. As an ATG Engineer, you will be working on very diverse missions and assignments. This opens up unique opportunities to be engaged in innovative projects and challenging you to perform to high standards and utilizing the full extent of your professional knowledge. We need you to complement our super star team! Interested? Submit your CV and personal details through our website or send your application directly to recruitmentatgeurope.com.
Tags: service
support
data
centre
IT Support ESA Cloud Support Service
2017-07-13 17:11:35| Space-careers.com Jobs RSS
Client and Location For one of our main customers ESAESTEC, we are currently looking for an IT Engineer who will provide IT support to the Space Technology Projects Section onsite at ESTEC. The European Space Agency ESA deployed in 2013 an on premises private cloud computing environment, named esacloud. Since its service launch at the end 2014 multiple tenants are now running some 1600 virtual machines on esacloud. These Applications support a variety of services from desktop services, such as messaging to ground segment operations in support of ESA missions. The private cloud solution is a multitenanted environment based on state of the art VMware vCloud products suite, physically located within two main ESA data centres in ESRIN Frascati Italy ESOC Darmstadt Germany. Each esacloud tenant is deploying its virtual servers within logical containers within vCloud, namely organisations. Each organisation represents a secure and isolated environment for deploying virtual machines VMs within so call virtual appliances vApps. Since its launch the esacloud service has been extended from the initial Infrastructure as a Service IaaS offering to include additional services such as Backup as a service BaaS, Platform as a service PaaS and Container as a service CaaS. Tasks and Responsibilities On boarding and Support to end users The following specific tasks shall be carried out Provide technical support to the HIF adoption teams and new users on the esacloud service portfolio and advice which service best suits the customer needs Provide support to customers to DeployCreate vApps VMs either using goesacloud or v Cloud Director interface based on agreed customer needs from public catalogue templates or provided media files upon request Provide support to customers or their providers to install applications within dedicated V Ms or containers Configure and modify VApp network settings based on customer needs Restart V Ms v Apps in cooperation with end user after incidents which resulted in a cloud platform unavailability Modify VM resources not configurable through the goesacloud interface. Administrative support to the goesacloud interface Monitor and manage the goesacloud infrastructure Support and update Operating System and app Templates Take over the role of organisation administrator for the v Cloud Director organisations supporting goesacloud Perform organisation capacity management and performance management using tool v Center Operations as well as OBS monthly report which outlines capacity performance of the managed organisation. Expansion of the goesacloud service Agile expansion of the goesacloud platform to cover additional services as they become available, such as BaaS NetBackup, Object Storage Isilon Storage and Disaster Recovery Zerto Develop PoCs based on open source tools for new or improved services Expand the service portfolio to include managed operating system service. Experience and education Understanding of cloud infrastructures and technologies Experience on Automation and DevOps tools, e.g Ansible Software development, python, golang, and shell scripting Demonstrated use Web development technologies, both backend and front end Administrative experience of Operating Systems, Windows, Red Hat, SLES Management of orchestrators and container technologies e.g Docker, Swarm, Kubernetes and openshift At least 5 years experience with service delivery in the areas of Servers hardware, operating systems Virtualisation services Security Independent with the ability to use own initiative Ability to work under pressure with tight deadlines Strong focus on customer service. About ATG Europe Today, ATG is recognized as a leading provider of specialized engineering, scientific and technical services to the European Aerospace, High Tech and Offshore industry. Our headquarters is located in Noordwijk, The Netherlands and we have subsidiaries in Germany and the UK. ATG People is the key player in delivering highly educated personnel for RD environments throughout Europe. We are continually recruiting experienced Engineers for exciting, full time positions based at our customers. As an ATG Engineer, you will be working on very diverse missions and assignments. This opens up unique opportunities to be engaged in innovative projects and challenging you to perform to high standards and utilizing the full extent of your professional knowledge. We need you to complement our super star team! Interested? Submit your CV and personal details through our website or send your application directly to recruitmentatgeurope.com.
Tags: service
support
cloud
esa
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