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Telia tackles churn by keeping an eye on customer devices

2017-09-08 02:00:00| Total Telecom industry news

Telia is keeping watch on its high-spend customers' phones in a bid to prevent churn and potentially generate new revenue streams. The Swedish mobile operator, like its peers the world over, is keen to hold onto its most important customers, and is therefore encouraging users to download a new self-care app that enables it to take a more proactive approach to device-related issues. This way, it can help customers resolve problems or offer a phone upgrade before they take matters into their own hands and seek out a new device…read more on TotalTele.com »

Tags: customer eye keeping devices

 

Customer Newsletter Fall 2017

2017-09-07 00:14:35| PortlandOnline

PDF Document, 1,006kbCategory: Customer Service Brochures

Tags: newsletter customer fall newsletter fall

 
 

Customer support for expansion joint installation and repair saves time and money

2017-09-05 20:10:15| Canadian Plastics Headlines

HOLZ Rubber Company has earned a reputation for offering exceptional support, which is why NISCO is proud to offer the manufacturer’s expansion joints. The post Customer support for expansion joint installation and repair saves time and money appeared first on Canadian Plastics.

Tags: time support money customer

 

Customer data stolen at Cex online games store

2017-08-30 11:54:41| BBC News | Business | UK Edition

The company says up to two million customers are affected by the data breach.

Tags: online data games store

 

Fairley Helps Improve Customer Service, Operations at Waste Management

2017-08-24 17:14:03| Waste Age

Waste360 recently spoke with the 40 Under 40 award winner about her short-term goals and how she works through challenges.

Tags: service management customer improve

 

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