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Customer Service Walk-In Center Closed November 11

2014-11-10 17:18:12| PortlandOnline

Tags: service november center customer

 

NJ Transit continues customer service improvements

2014-11-10 11:06:03| Railroads - Topix.net

New Jersey Transit , the third largest transit system in the U.S., is continuing its efforts to improve customer service by seeking feedback from its rail and bus customers. In 2011, the agency launched its Scorecard initiative , which includes an online customer survey that gives riders the chance to rate NJ Transit's overall performance in several areas including communication, rail and bus comfort, parking lot safety and customer service.

Tags: service customer customer service continues

 
 

Ahlstrom opens customer service center in Lithuania

2014-10-30 06:00:00| Nonwovens Industry Breaking News

New site will serve the EMEA region

Tags: service center customer customer service

 

Planning scandal threatens CBA customer service title

2014-10-21 19:18:50| Automakers - Topix.net

The Commonwealth Bank's financial planning scandal has hit the bank's leading position on customer service. Photo: Bradley Kanaris Commonwealth Bank of Australia is within a whisker of losing its coveted No.1 ranking for overall customer satisfaction in retail banking, with its slip in the closely watched Roy Morgan rankings coinciding with the scandal in the bank's financial advice business.

Tags: service title customer planning

 

Stupid Systems Make Angry Customers: Building An Expert Customer Service Experience

2014-10-12 00:28:04| IT Services - Topix.net

Author, keynote speaker, and customer experience consultant. Expert in customer service, the customer experience, customer centricity, hospitality, and building a customer-centric corporate culture.

Tags: service make experience customer

 

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