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Manager, Service Delivery, LuxGovSat
2016-04-20 17:08:39| Space-careers.com Jobs RSS
Manager, Service Delivery, LuxGovSat Ref 0005 Region Europe Location Italy Sigonella Sicily Company LuxGovSat SA Category Other Engineering Technical Position Staff Published 20160407 Context LuxGovSat is a pioneer and innovator in governmental, civil security and defense satellite communications GOVSATCOM, jointly held by the global satellite operator SES, headquartered in Luxembourg, and the Luxembourg Government. The objectives of LuxGovSat are the acquisition, the launch and the operation of a satellite for the provision of governmental and defense communication services. The new satellite, GovSat1, will bring new capacity in governmental frequency bands and feature security capabilities with steerable highpowered spot beams. In a unique PublicPrivate Venture, it will ensure the security, reliability and flexibility for the everchanging missions of governments and institutions in the security, defense and civil areas. The launch of the satellite is scheduled for the second quarter of 2017. The spacecraft will be positioned at the orbital position 21.5 degrees East and will cover Europe, the Middle East and Africa. The position implies various activities related to the capacity management and service delivery in close coordination with the LuxGovSat NOC in BetzdorfLuxembourg. Responsibilities Work independently as the LuxGovSat operational expert and contact point for all aspects on the delivery of the ground segment capabilities and provisioning of secure operational services Maintain the highest level of operational and technical knowledge of these systems in order to act as the systems expert in supporting the 247 operations Be accountable for the direct delivery of the LuxGovSat capability to speed the resolution of interferencefaults which may be impacting customer services Undertake timely and unsupervised judgments involving highly complex facts, situations which require analysis and interpretation, and comparison of a wide range of options, to find solutions to rapidly resolve cases of RF interference Develop training material and operating procedures, and provide teachingtraining of techniques and procedures to the 24x7 user operational teams, and to other groups across the LuxGovSat organisation Create reports and statistics as required on system events, activities, performance, usage of the systems, and customerspecific problems manage the storage and retrieval of specialized data to support analysis of all events Ensure the availability and preparedness of the LuxGovSat systems and all associated systems, data and documentation, to support the 24x7 operations when required Ensure security and proper use of confidential data, either internallyprovided or from external agencies and companies, which is required for the support Liaise with Engineering departments for the specification, design, development, testing and acceptance of new hardware and software systems Participate in vendor meetings and negotiations, related to system and service development, upgrade, operations and maintenance Manage the servicelevel activities from the carrier monitoring service and other operational support systems Formulate long term strategic guidelines for evolving and improving LuxGovSat capability for fault resolution and Radio Frequency Interference mitigation Always act in a proactive and selfmotivated manner to improve the overall customer operations and experience Provide oncall support in order to assist with resolution of urgent interference events impacting customer services Present complex information at international conferences, as a trusted representative of LuxGovSat Prepare projects reporting documentation and presentations with the support of Project Managers Capacity Management Services by executing the following six tasks, described hereafter Capacity Planning Capacity Engagement Capacity Access Coordination Capacity Monitoring and Control, including Electro Magnetic Interference Radio Frequency Interference handling Incident Management and Reporting ExperiencesQualifications Minimum 5year experience in the Satellite Telecommunications or Data Communications Industry, ideally in connection with governments or public institutions Existing experience or relationships into the defense market on national or panregional levels Engineering Degree Experience in service delivery, project andor programme management, willing to obtain recognized certifications Experience in operating a large spectrum of products and services hardware, systems integration, support services, etc Ideally be an exmilitary or a have proven record of working with military or other governmental agencies Awareness of the governmental and institutional environment dynamics Strong aptitude for a systems approach to problem solving, and good analytical skills Fluency in English the knowledge of other languages is considered an additional asset NATO secret clearance level will be required Apply for this Job online
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manager
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service delivery
Enterprise Service Bus ESB Technical Manager mf
2016-02-25 12:07:31| Space-careers.com Jobs RSS
Airbus Defence and Space.A vacancy for an Enterprise Service Bus ESB Technical Manager mf has arisen within Airbus Defence Space in Toulouse. The successful applicant will join the Information System and Web department and will be in charge of the maintenance of operational conditions and the changes of these systems. The Airbus DS GEO France information system ensures the management of the GEO optical imaging products commercialisation activity, from the ordering by the customer service or directly by the customer through the portals until the production and delivery followup and customer invoicing, in the most automated way as possible and within 24 hours 365 daysyear.These functions will be ensured by various application systems an ERP, web portals for online sales or linked to a particular projects, GEO optical satellite ground segment mission chains satellite programming, ground segment production workshops production of images in various formats, image delivery systems to final customers, etc.All the interactions between these various systems are supported by an ESB based on the WebMethod product. This ESB is a vital component for the proper running of the companys service activity.In the context of the upcoming call for tender phases, your main responsibilities and activities will include Instruction change needs in conjunction with the works management assistance and the Information System architect Providing technical support to the Information System IS exploitation team, ensuring the correct operating of business processes in IS operational loops, interfacing with other systems including ground segments Ensuring the technical and programmatic steering of corrective and adaptive MCO, which is carried out through a service contract to an external company Supervising the update of technical documentation Ensuring the interface with Configuration Management participating in the followup committee, delivering new versions, steering and communicating the status of change requests and anomalies Validating deliveries from a qualification environment and organising their implementation acceptance, QT, deployment Contributing to the definition and the steering of the overall programmatic of the Information System This role will involve weekend oncall duty once every two months.As the successful candidate, you will be able to demonstrate some of the following skills and experience Engineering degree or equivalent, ideally in Information Technology, 3 years of experience in the integration of complex information systems integrating multiple technical systems with an initial experience in ESB Knowledge of AG software WebMethod product or equivalent Ability to converse with various technical system managers interfaced by ESB, to understand needs and to translate them into technical specifications Ability to acquire a large system vision of the functions to which ESB contributes Ideally, knowledge of satellite ground segments Independent way of working and ability to propose solutions Adaptable A negotiation level of French and an intermediate level of English.Please apply online for this vacancy.Airbus Group is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.Airbus Group Recruitment CentreTo apply click here
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manager
technical
bus
Geo Service Project Manager FTC
2016-01-14 12:05:35| Space-careers.com Jobs RSS
Airbus Defence and Space GEO Intelligence is a leading provider of optical and satellite imagery, geographic information products, software and services delivering geographic information solutions into both private and public sector organisations worldwide. Airbus Defence and Space provides high valueadded solutions including satellite data acquisition, operational emergency planning systems, geoinformation creation, database management and outsourced hosting. A vacancy for a Geo Service Project Manager has arisen within Airbus Defence Space in Guildford. You will join the Thematic Hosting Services department. This role is for a Fixedterm contract of 12 Months to cover a Maternity leave. The Geo Service Project Manager is responsible for the smooth running and efficient management of all aspects of assigned service development projects from early bid stages to transition, maintenance and finally archive of the project, within the constraints of agreed time and costs. You will also be responsible for ensuring the service level agreements are being met for data management and delivery projects as well as specific data hosting services, including GeoStore online data ordering and WMSWFS services. Your main tasks and responsibilities will include Manage business activity from Service transition to completion. Plan activity and secure resource to deliver in line with the service and unit objectives. Make day to day decisions regarding priorities, issues and risks associated with the assigned projects. Guidance and management of the Project through the whole project lifecycle in accordance with Airbus DS standards and procedures. To be the primary point of contact for the Customer s of the project whether external or internal, and thus to provide a professional Service Management face on behalf of Airbus DS. To ensure that the project is carried out in Accordance with internal and customer requirements, to the agreed requirements baseline, budget and timescales. To liaise with the Operations and Technical Managers, for the project to help ensure appropriate technical decisions are taken. Responsible for cost collection and the management of the costs and margin on the project, against the agreed baseline budgets, identifying and achieving profit improvement where possible. Responsible for project planning, against the agreed baseline timescales. To ensure that the Project File is kept centrally and all associated project documentation is up to date. Responsible for the identification of service risks and the appropriate management of thesedevelopment of risk reduction strategies. Service project reporting in line with the company procedures. To write or review proposals as required and to ensure that they are of the highest quality. To liaise with the sales team, productiontechnical managers and bidding team to ensure that accurate and timely proposals are created. To work closely with the Commercial Sales and Project Management team to identify new business opportunities. To attend cost, price, review and vetting meetings as required. We are looking for candidates with the following skills and experience Proven Project Management experience preferably within a Service Delivery environment. Experience of Service Management. PRINCE2 and ITIL qualifications. Experience working with Government departments. Experience of GI data management and delivery projects. Working knowledge of WMSWFS services. Working knowledge of data hosting and online ordering services. Please apply on line for this vacancy on line at our careers site www.jobs.airbusgroup.com with your CV attached. To apply click here
Tags: service
project
manager
geo
Geo Service Project Manager FTC
2015-12-04 11:05:11| Space-careers.com Jobs RSS
Airbus Defence and Space GEO Intelligence is a leading provider of optical and satellite imagery, geographic information products, software and services delivering geographic information solutions into both private and public sector organisations worldwide. Airbus Defence and Space provides high valueadded solutions including satellite data acquisition, operational emergency planning systems, geoinformation creation, database management and outsourced hosting. A vacancy for a Geo Service Project Manager has arisen within Airbus Defence Space in Guildford. You will join the Thematic Hosting Services department. This role is for a Fixedterm contract of 12 Months to cover a Maternity leave. The Geo Service Project Manager is responsible for the smooth running and efficient management of all aspects of assigned service development projects from early bid stages to transition, maintenance and finally archive of the project, within the constraints of agreed time and costs. You will also be responsible for ensuring the service level agreements are being met for data management and delivery projects as well as specific data hosting services, including GeoStore online data ordering and WMSWFS services. Your main tasks and responsibilities will include Manage business activity from Service transition to completion. Plan activity and secure resource to deliver in line with the service and unit objectives. Make day to day decisions regarding priorities, issues and risks associated with the assigned projects. Guidance and management of the Project through the whole project lifecycle in accordance with Airbus DS standards and procedures. To be the primary point of contact for the Customer s of the project whether external or internal, and thus to provide a professional Service Management face on behalf of Airbus DS. To ensure that the project is carried out in Accordance with internal and customer requirements, to the agreed requirements baseline, budget and timescales. To liaise with the Operations and Technical Managers, for the project to help ensure appropriate technical decisions are taken. Responsible for cost collection and the management of the costs and margin on the project, against the agreed baseline budgets, identifying and achieving profit improvement where possible. Responsible for project planning, against the agreed baseline timescales. To ensure that the Project File is kept centrally and all associated project documentation is up to date. Responsible for the identification of service risks and the appropriate management of thesedevelopment of risk reduction strategies. Service project reporting in line with the company procedures. To write or review proposals as required and to ensure that they are of the highest quality. To liaise with the sales team, productiontechnical managers and bidding team to ensure that accurate and timely proposals are created. To work closely with the Commercial Sales and Project Management team to identify new business opportunities. To attend cost, price, review and vetting meetings as required. We are looking for candidates with the following skills and experience Proven Project Management experience preferably within a Service Delivery environment. Experience of Service Management. PRINCE2 and ITIL qualifications. Experience working with Government departments. Experience of GI data management and delivery projects. Working knowledge of WMSWFS services. Working knowledge of data hosting and online ordering services. Please apply on line for this vacancy on line at our careers site www.jobs.airbusgroup.com with your CV attached. To apply click here
Tags: service
project
manager
geo
Rick Burks Appointed Mobile Service Manager at Vecoplan, LLC
2015-10-09 12:31:10| Industrial Newsroom - All News for Today
Rick Burks has been named Mobile Service Manager at Vecoplan LLC, a worldwide leader in shredding, recycling and waste processing technologies. In his new position, Burks will oversee all aspects of service on Vecoplan shred trucks. The move is another step in Vecoplans commitment to continuous improvement in...
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mobile
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llc
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