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Tag: delivery

Controller, Customer Service Delivery

2017-06-23 11:10:49| Space-careers.com Jobs RSS

SES is the worldleading satellite operator with a fleet of more than 50 geostationary satellites. The company provides satellite communications services to broadcasters, content and internet service providers, mobile and fixed network operators and business and governmental organizations worldwide. SES stands for longlasting business relationships, highquality service and excellence in the satellite industry. The culturally diverse regional teams of SES are located around the globe and work closely with customers to meet their specific satellite bandwidth and service requirements. SES holds a participation in O3b Networks, a next generation satellite network combining the reach of satellite with the speed of fiber. Where others see barriers, we see opportunities. Do you enjoy supporting customers realizing breakthrough value? Do you stay attuned to your customers needs and visions? Do you like to work openly and supportively together with your colleagues and customers? Our work involves many different minds and skills, it cant be done alone. Its a great time being SES. SES is the worldleading satellite operator providing endtoend communication solutions. SES leads across new technologies in video, enterprise, mobility and government We are a team of people coming from all across the globe who work together to make a real difference in the world. We help to bridge the digital divide by connecting millions of people on the African continent. We make it possible for people to stay connected while flying 10km up on a commercial airplane. We provide extensive satellite coverage of all of the worlds seas and ocean regions via our dedicated mobility beams We distribute 7,400 channels to more than 1 billion people in 317 million homes. We work together with our partners to develop new standards that transform how people consume and enjoy entertainment. Controller, Customer Service Delivery 1 Context The Controller, Customer Service Delivery CSD, will join a shift team responsible for the support, management and monitoring of SES platforms and services 24x7. The Controller will be expected to diagnose and resolve service anomalies in the Satellite RF, IP and Broadcast domains as part of a predefined incident management process. The incumbent shall perform routine operational tasks such as trouble ticket management, service reporting and carrier lineup activities. The position also carries the expectation that the incumbent shall fully engage with SES next generation services HTS Mobility on a technological and service delivery level. The incumbent will also support other SES operational systems involved in the service delivery chain such as contribution, distribution and management networks, all of which have global scope. The incumbent will be expected to work with Network Management Systems NMS from multiple vendors in the IP and Broadcast domains. Responsibilities Working in the operational control room, maintain services to the highest possible standards, considering primarily service availability and quality of transmission, though the use of automatic and manual monitoring and analysis systems Provide 247 service support to SES global customers Operate SES managed platforms and associated networks Be accountable for the delivery of industry leading customer service Perform timely and effective troubleshooting and service recovery actions Perform line up tests of uplinks as required Provide technical support to customer Create operational reports and statistics as required Ensure the availability and preparedness of SES monitoring systems for Data and Broadcast services Liaise with and escalate to Engineering support when required Level 2 Experience Qualifications. Some or all of An electronicstelecommunicationsICT BSMS degree or equivalent qualifications and experience Working experience in technical customer support and servicesystems management Theoretical and practical knowledge of satellite communications, networking andor IT systems Knowledge of satellite communications techniques, architecture and protocols Operating knowledge of VSAT platforms and associated systems Knowledge of IP networks, platforms and Internet infrastructure BGPDNSIPV6 etc. andor Broadcast systems and technologies DVBMultiplexingContributionDistribution Working knowledge of systems and server infrastructure LinuxWindows The ideal candidate will have A willingness and drive to continuously acquire new knowledge and skills A strong aptitude for a systems approach to problem solving and good analytical skills Excellent written and oral communication skills A strong customer focus Selfmotivation, attention to detail and accuracy The ability to work in a team environment, and independently as required The ability to learn quickly and be a team player Accurate reporting skills Innovation to develop working environment A good level of English, any other languages considered an asset We offer you A diverse workplace. For SES, diversity is more than a question of gender or race we welcome different minds and different skills An exciting job opportunity in a fast moving and fascinating industry. Our technology is launching into space on the next generation of rockets Opportunities to further grow and develop in a global and growing company we believe lifelong learning is key to bring the best of SES worldwide A competitive compensation package linked to your performance and further completed with attractive benefits SES is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. To apply click here

Tags: service customer delivery customer service

Nestly Buys Stake in Meal Delivery Group Freshly

2017-06-20 21:51:00| Food Processing

Freshly is a small ready meals group that sells healthy, prepared meals to consumers across the U.S. using a subscription-based model.

Tags: group delivery meal buys

Delivery Manager Equipment SW wm

2017-06-20 10:10:52| Space-careers.com Jobs RSS

Fr Airbus Defence and Space in Mnchen Taufkirchen suchen wir fr den Bereich TSOTO22 Embedded SW Instruments Equipment FHN OTN einen Delivery Manager Equipment SW wm. Als Stelleninhaberin koordinieren Sie die Definition, Implementierung und Validierung von Projekten im Bereich Equipment SW hauptschlich in Bezug auf Navigationsempfnger. Auerdem bernehmen Sie auch technische Aufgaben SWEngineering, wie die Definition von SWAnforderungen und koordinieren das SW Entwicklungsteam. Dabei sind Sie dafr verantwortlich, dass die Ziele der SWProjekte innerhalb der Kosten, Qualitts und Zeitvorgaben erreicht werden. Zu Ihren Hauptaufgaben gehren Koordinierung der Projekte im Bereich Equipment SW auf einer technischen und kaufmnnischen Basis Sicherstellung der Einhaltung der Kosten, Qualitts und Zeitvorgaben bei der Bereitstellung der SWLieferergebnisse Reprsentant des Bereichs SW gegenber den anderen Stakeholdern Mitarbeit an der Definition der Produktstrategie Erwerb eines angemessenen Kenntnisstandes ber die Funktionsweise des Systems Definition der SWAnforderungsbaseline in Zusammenarbeit mit dem SystemEngineering Koordinierung des SWEntwicklungsteams und Sicherstellung einer effizienten Durchfhrung smtlicher SWTtigkeiten Prfung und Freigabe smtlicher Lieferergebnisse SWVersionen und Dokumente Definition der Strategie der Softwarewartung und berwachung der Implementierung Mitarbeit an Analyse und Untersuchung berichteter SWFehler Untersttzung bei Kostenschtzungen und Angeboten Sie haben folgende Kenntnisse und Qualifikationen Master in Informatik oder vergleichbar Umfassende Erfahrung in Informationssystemen und im Engineering Mehrjhrige Erfahrung als Projektmanager und SWArchitekt, vorzugsweise in der Raumfahrtbranche Erste Erfahrungen im Teammanagement Fundierte Kenntnisse in typischen Architekturen und Anwendungen von EmbeddedRealtimeSoftware z. B. Nutzung von RTOS Kenntnisse in den SoftwareEntwicklungsstandards fr missionskritische Software z. B. ECSS, DO178 Umfangreiche Erfahrung mit den EngineeringMethoden und Tools fr Softwareanforderungen z. B. Doors Kenntnisse in Theorie und Implementierung von Satellitennavigation GPS, Galileo, Glonass sind von Vorteil Umfangreiche Erfahrungen in SWImplementierung C, Make, Eclipse und Tests Erfahrungen in der HWSWIntegration Fhigkeit, HWDatenbltter zu verstehen Erfahrungen mit verschiedenen Prozessorarchitekturen SPARC, ARM CortexR Kommunikationsstrke, Prsentationskompetenzen und Verhandlungsgeschick in einem internationalen Umfeld Zielstrebigkeit bezglich der Erreichung von Zielen innerhalb der Vorgaben Teamfhigkeit fr die Arbeit in einem multinationalen Umfeld Verhandlungssichere Englischkenntnisse und fortgeschrittene Deutschkenntnisse Bitte bewerben Sie sich fr diese Stelle online ber unsere Karriereseite www.jobs.airbusgroup.com und fgen Ihren beruflichen Werdegang als Anhang an. Durch die bermittlung Ihres beruflichen Werdegangs autorisieren Sie die Airbus Group zur Verwendung und Speicherung dieser Informationen zu Monitoringzwecken bezglich Ihrer Bewerbung oder spteren Einstellung. Diese Informationen warden nur von der Airbus Group genutzt. Airbus engagiert sich fr Vielfalt und eine integrierende Firmenkultur. Deshalb freuen wir uns auf alle Bewerbungen unabhngig von ethnischer Herkunft, Alter, Geschlecht, Behinderung, sexueller Identitt, Weltanschauung oder Religion. To apply click here

Tags: equipment manager delivery wm

Sterling Network Services Adds High-Capacity Chilled Water Lines -- Enables Delivery of Infinitely Scalable Data Center Services

2017-06-19 12:08:31| Carrier Hotels

Phoenix, AZ (PRWEB) March 21, 2006 -- Sterling Network Services, LLC announced today that it has completed the installation of two new high-capacity chilled water lines for its Phoenix data center facility. The project is the largest district cooling installation...

Tags: services data center network

Cummins to begin electrified powertrain delivery in 2019; alternative fuels and power, digitalization

2017-06-19 11:55:42| Green Car Congress

Tags: power alternative delivery begin

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