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PDGS Operations and Validation Support Engineer

2021-07-07 09:12:25| Space-careers.com Jobs RSS

At Serco, we strive to promote and enable the diversity, development, wellbeing and safety of our people. We understand that healthier, happier employees go handinhand with strong business performance, enhanced productivity and better outcomes for those we serve. We want everybody who works for Serco to have a positive experience and access to opportunities to develop in their chosen careers. Dedicated to the European Space Agencys Earthobserving activities, ESAESRIN is the European centre of excellence for exploitation of Earth observation missions. The mission and payload operations of ESAs Earth observation satellites are managed here, and ESRIN is the primary source for the acquisition, distribution, and exploitation of data from these and other nonESA satellites. Serco Italy has a long history of providing Earth Observation operations, maintenance and frontend services to ESA. To provide continual service improvement, Serco has recently introduced a special focus on evolution and innovation, with the aim of supporting ESA in further evolving the services and products. Does working in a Serco environment sound appealing to you? We would love to hear from you and your interest in the new opportunity of PDGS Operations and Validation Support Engineer in Frascati ! Does this vacancy not suit your profile? Not to worry, you can send your updated CV to careers.italyserco.com a member of our Recruitment Team will come back to you shortly after. Package Description Joining Serco Italys amazing team offers Competitive Salary Great career opportunities in the Space industry Competitive Salary Corporate Benefits Package Exciting relocation package if applicable Company events International environment Main Responsibilities Are you looking to secure a career in a public sector environment? We would love to hear from you! You will support the implementation and the routine operations of Earth Observation processing chains and the related information extraction for Database population. The role encumbers in the following areas Support the review andor preparation of technical documentation e.g. PDGS validation plan, technical notes, test reports, etc. Definition and execution of validation test campaigns, analysis of test results and reporting Assessment of delivery packages e.g. for completeness Installation of SW applications into target environment Preparationalignment of representative environment reference platforms and test data sets Support to PDGS daily operational activities Generation and maintenance of operational procedures and work instructions Support to problems investigation, anomalies tracking, etc. Support to PDGS monitoring and control e.g. endtoend production chain WeeklyMonthly PDGS statistics and reporting Participation to PDGS internal meetings Support to Transfer to Operations activitie In return, we offer a friendly, supportive and professional environment that respects your worklife balance and ultimately contributes to the delivery of public services in Belgium and around the world. Successful Candidate Skills and attributes University degree in Computer Science, Earth observation or a technical field that provides similar competences Experience in SW verification and validation activities Experience in Ground Segment operations Good knowledge in Linux Operating Systems e.g. RedHat and shell scripting Knowledge of Database Management Systems e.g. MySQL, PostgreSQL Fluency in English written and spoken Ability to work in a team and to share and acquire knowledge Proactive problem solving attitude Desirables Knowledge of Earth Observation satellite data product formats Knowledge of remote sensing algorithms Familiarity with ECSS standards Important Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law. Applicants are reminded that they will be requested to produce such documentation during the recruitment process. Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization. Data Protection When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request.You may submit a written request revoking your consent to this agreement at any time. About The Company Why should you join Serco ? At Serco not only is the nature of the work we do important, everyone has an important role to play. Meaningful and vital work Youll contribute to methodologically intercepting challenges whilst achievements will also be recognised and celebrated. A world of opportunity Youll be wholeheartedly supported with development and career progression Great people Youll become an integral member of a welldefined and supportive team who believe passionately in the value of our work. What we offer Chance to contribute to innovation in the public services sector A company passionate about diversity and inclusion Permanent employment with comprehensive Serco Benefits package. Pension About Serco At Serco, not only is the nature of the work we do important, everyone has an important role to play when managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world, we are innovators, committed to redesigning and improving public services for the benefit of everyone. By joining Serco you will have unlimited access to our Global Employee Networks SercoInspire Gender, SercoEmbrace Multicultural, SercoUnlimited Disability and InSerco LGBT Networks. Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. Apply Please click on the apply button to be taken to our careers website Serco is a Disability Confident Employer committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.

Tags: support operations engineer validation

SolarWinds Hackers Still Targeting Microsoft, Focus on Support Staff

2021-07-06 13:00:00| TechNewsWorld

Microsoft recently disclosed that it too was no doubt a victim of the same Russian-based hacker gang responsible for the SolarWinds onslaught. As some of the details surrounding the cyberattack become known, the bleak disclosures might justifiably cause a sniffled gasp indicating that if Microsoft can be breached, what hope is left for everyone else?

Tags: support staff focus microsoft

Flight Dynamics Operations Engineer Launch Preparation, LEOP Support and Operations

2021-07-05 16:13:58| Space-careers.com Jobs RSS

For our customer, ESOC in Darmstadt, Germany, we are seeking 4 experienced Flight Dynamics Operations Engineers. The primary areas of responsibility for these roles is in the area of Science Missions including interplanetary missions and missions in Lagrangian orbits. You may be requested to assume the responsibility and perform activities for additional service, missions and activities within the scope of general Flight Dynamics operations engineering services. Activities are primarily related to EXOMARS RSP, Juice and Euclid launch preparation, LEOP support and operations. You can expect to also provide support related to GAIA, Bepi Colombo, Mars Express, ExoMars TGO, Hera and Solar Orbiter. Responsibilities The 4 engineers will each have a distinct focus on one of the following Attitude Determination Command Generation Orbit Determination Trajectory Optimization During the oncall periods the staff on call may be provided by ESOC with a mobile phone depending on the operational needs. Dependent on the case the staff may need to come to ESOC on short notice typically within one hour to provide the required operations support. Details of the actual oncall service shall be agreed between ESA and the provider. This is a fulltime position to be located at ESOCs premises in Darmstadt with the planned start date on 1st January 2022. Qualifications Competencies In addition to having a university degree in a relevant engineering field, astronomy, mathematics or physics, you should be able to cover many of the following topics Essential skills are Very good skills in linear algebra, in particular for problem solving related to geometry in the Euclidean 3dimensional space. Being familiar with different representations of rotation in 3D, thus including the representation of SC attitude cosine direction matrix, Euler symmetric parameters quaternions, Eulerangles, ... is an asset. Very good skills in calculus in one or several variables. Skills in numerical methods for equations solving, integration of differential equations, function approximation and interpolation, optimisation, linear algebra problems. Very good skills in classical mechanics, including kinematics and dynamics of point masses, dynamics of rigid bodies, dynamics expressed in noninertial reference frames, e.g. including dynamics in rotating frames, rotation dynamics expressed in body fixed frame, conservation laws in mechanics, gravitational forces and field, orbit dynamics, Keplerian orbits and Kepler laws. Ability to solve mechanics problems via analytical mechanics methods e.g. Lagrangian formulation is a valuable asset. Skills to apply above knowledge to develop solutions to technical problems in cooperation with customers and other experts. Very good C programming skills and experience, in particular in objectoriented design and coding skills using C as main programming language. knowledge of Fortran 77952003 is a valuable asset. Experience in scripting languages, e.g. python, shell scripting languages. Experience in Linux operating system. Will to take operational responsibility in multidiscipline teams. Fluency in English, both in speech and writing. Coordinate and interact with other service providers in operations and other fields. Ability to work independently. Desirable skills include Familiarity with the ESOC environment Familiarityexperience with Flight Dynamics operations engineering tasks Experience dealing with external interfaces Experience with Linux, network services and protocols, and system administration You will be able to conduct all activities in an orderly and disciplined manner, able to work calmly and accurately under stress and able to work without supervision. What can Terma offer At Terma, we consider skilled employees, enthusiasm and job satisfaction as the very foundation of our success and as a prerequisite for the development of the bestinclass solutions that Terma provides. We lead the way in applying new technology, offering a wide range of growth opportunities for each individual and emphasizing mutual respect across the board in our workplace. Terma offers you a pleasant working environment at the customer site, where you will be able to take on challenging tasks and responsibilities in a highly professional company Great opportunities for training and personal development Challenges in advanced technical environment International and cosmopolitan working atmosphere An employment contract with an attractive package with extralegal benefits Highly competitive salary Recruitment is depending on successful selection by the customer. Additional information For further information, please contact Mrs. Raluca Moise by telephone 49 6151 860050 or by email recruitment.determa.com. To ensure that your application will reach us and is properly processed please apply through the link below with a Cover Letter and an uptodate Curriculum Vitae. Closing date August 27th , 2021 Please note that applicants must hold all appropriate documentation and permits to work in Europe.

Tags: support operations preparation flight

IT Service Management Support

2021-06-28 20:13:43| Space-careers.com Jobs RSS

Are you fascinated about Space? Do you have a strong background in Process management and ITIL knowledge IT service management experience? You could be our new IT Service Management Support. Come and join talented diverse Serco team at the European Organisation for the European Space Operations Centre ESOC based in Darmstadt, Germany. Serco is among the leading Space Industry and Services Companies. Sercos space heritage over the last 40 years has placed us in the Space News Top 50 Space Industry Manufacturing and Services Companies We work alongside EUMETSAT and the European Space Agency, our employees have been providing everyday their technical, scientific and management skills to support the full range of European cornerstone space missions. Job Description What we offer if you join our amazing team Competitive Salary Corporate Benefits Package Exciting relocation package if applicable Company events Main Responsibilities As IT Service Management Supportyou will concentrate your activities on the following Support to SLA monitoring and management with internal and external suppliers Identifying and monitoring of the Implementation of corrective actions to maintain high level of service quality Support to management of the established processes and their evolution Support to the management of the IT Service Management ITSM tool and related tool sets Review of SLA definitions within the service portfolio SLA assessment and verification of requirements for achievable targets Definition of new endtoend Service levels Monthly creation of a consolidated service level report for all services Analyse reports and identify areas for improvement Support the continuous service improvement process, ensuring that despite the introduction of new services and new solutions, the overall service quality will be maintained Support the management of the activities of service providers, vendors and suppliers Monitor and manage performance of the suppliers in compliance with OLAs. In particular, identify correlation between performance issues and user reported problems Ensure that Business Processes are followed across all Service Providers and Third Party Vendors Support the customer in managing and maintaining customer owned endtoend service delivery processes to achieve consistent and seamless service delivery across the various infrastructure components, service providers and suppliers. Successful Candidate Do you think you are the person we are looking for? See below what experience or knowledge you should bring Excellent English skills Very good MS Office skills ITIL knowledge IT service management experience Experience in Process management SLAKPI management design Experience in report writing Good analytical skills Experience in vendor management Experience in interfacing with customers and suppliers The following will be seen as assets Database skills ITSM tool experience esp. Microfocus Service Manager SMAX. Important Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law. Applicants are reminded that they will be requested to produce such documentation during the recruitment process. Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization. Data Protection When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request. You may submit a written request revoking your consent to this agreement at any time. About The Company Serco is one of the worlds largest providers of public services to Governments employing over 50,000 people in over 20 countries. In Europe, Serco supports governments and international organisations in the delivery of essential public services with operations in Belgium, France and French Guyana, Germany, Italy, the Netherlands, Spain, Switzerland. What connects the ever growing Serco workforce is a passion for delivering great service and to keep ahead we have to constantly evolve and enhance the way we deliver our services and everyone in Serco has a role to play. We have a mandate to execute brilliantly and our people lead and inspire based on our core values, Trust, Care, Pride and Innovation. As a business which delivers frontline public services, employing tens of thousands of people, we are constantly developing and promoting people our need for skilled professionals is insatiable and few companies can offer as many opportunities for individuals to grow their careers. A career with Serco offers the chance to work with both inspirational people and innovative contracts, in a dynamic and exciting environment. If you share our values and want to join a team of over 50,000 passionate colleagues globally we want to hear from you. Make a difference every day. Take pride in what you do! More at httpswww.serco.comeusectorexpertisespace httpswww.serco.comeucareerscareersinspace

Tags: service support management service management