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The Art of Shaving Launches Campaign to Support Broadway Cares/Equity Fights AIDS

2021-05-28 13:40:40| Happi Breaking News

Funds and portion of sales from Gillette's heated razor earmarked for the cause.

What are operators doing to support their customers during the COVID-19 pandemic?

2021-05-27 02:00:00| Total Telecom industry news

The UK is heading into lockdown once again, with pressure building on the operators to deliver quality connectivity and support their customers during this difficult time May 27th AT&T are working with Walmart to offer people in financial hardship cheap or even free internet and wireless plans as part of the Emergency Broadband Benefit Program March 9th Vodafone launching communities.connected, offering unlimited data plans to the private and public sector at reduced rates so that they can support vulnerable people February 22nd Vodafone UK extend free mobile data to 150,000 more school kids February 12th With a lockdown half-term upon us, Virgin Media is extending its free TV offering by making a variety of entertainment, lifestyle and learning-based programming at no extra cost February 4th Virgin Media's ‘Help for Home Learners’ initiative will provide 1,500 laptops and mobile dongles to disadvantaged schoolchildren across the UK Lycamobile has partnered with the Department of Education to give eligible families 20GB of free data per month to support children’s learning until the end of the school year January 29th Zen lowers the price of its full fibre broadband packages by around 10% to support home schooling and remote working Virgin Media is giving all TV customers free access to popular kids programmes during lockdown, to last until the 3rd of March January 22nd Research from Assemblyshows that UK operators have spent around £940 million on supporting the public throughout the coronavirus pandemic January 18th Hyperoptic is offering free broadband packages for families to help facilitate home education January 15th EE extends its unlimited data offer for NHS staff, as well as a 20% discount on their bill. Community Fibre are offering 1-year full-fibre broadband for free to vulnerable London households to help with homeschooling January 14th Vodafone offering free and discounted access to online learning resources, including Azoomee, MarcoPolo World School, SchoolOnline.co.uk, and New Skills Academy. January 12th Virgin Media have announced a wave of customer support measures, including: making some pay and on-demand services available at no extra cost; zero rating the Oak National Academy learning resources website; providing 20GB of additional mobile data per month for families facing financial difficulties; and free data, minutes, and texts for vulnerable customers…read more on TotalTele.com »

Tags: the support customers operators

Covid: Banks call for overhaul of mortgage support

2021-05-27 01:10:15| BBC News | Business | UK Edition

Some people on benefits get help to pay their mortgage interest but ministers face pressure to extend support.

Tags: support call mortgage banks

IT Support Technician ESTEC

2021-05-26 16:12:51| Space-careers.com Jobs RSS

Terma The hightech and innovative Terma Group develops products and systems for defence, nondefence and security applications, including command and control systems, radar systems, selfprotection systems for aircraft and vessels, space technology, and aerostructures for the aircraft industry. Terma is headquartered at Aarhus, Denmark. Internationally, Terma has subsidiaries and operations in The Netherlands, France, Germany, United Kingdom, United Arab Emirates, India, Singapore and the U.S. The Space Business Area contributes with missioncustomized software and hardware products including power systems and star trackers as well as services to support a number of inorbit pioneering European scientific and Earth observation satellite missions. Additionally, Terma is contracted for the development and delivery of software and hardware systems and services for numerous ongoing and future European, and international missions. Terma Space operates out of Denmark, The Netherlands, France, Germany, and the UK. Job description For our customer, the European Space Agency ESA, we are seeking an IT Support Technician to work at ESAs ESTEC site in Noordwijk, The Netherlands. Responsibilities You will be a member of Termas IT team responsible for the maintenance and operations of the IT infrastructure of ESAs Electrical Engineering Dept TECE and Software and Simulation TECS laboratories and facilities The laboratories support a wide spectrum of space engineering activities concerned with Computerbased modelling and simulation Onboard computer and data systems Onboard software Avionics test benches Simulators and Functional Verification Reference Facilities FES, SVF, EGSE System Reference Databases Attitude and orbit control Image processing Electromagnetics Space environment and effects analysis Spacecraft electrical checkout systems Real time software with Hardware in the loop Virtual Reality and Augmented Reality 3D and 2D Visualisation The user community comprises around 400 technical staff, all located in ESTEC. To support this heterogeneous and continually changing technical infrastructure, the laboratories are equipped with multivendor computer facilities linked together via local area networks. The software packages running on the facilities are numerous, and constantly change to support current and new projects. Your specific responsibilities will be to provide support in IT Operations Management in accordance with ESA Security Directives and SECOPS for Service Providers including Process Definition and Documentation, change management etc. Incident Management 3 tier first, second, third line support Asset Management including removaldisposal User Access Control Management System and Application control IT hardware, Virtual Machine VM, OS, Applications Maintenance IT Security PatchVulnerability Support Network SupportManagement VM and Data Backup Information Management and Storage support Logging and Monitoring Services Reporting Services System acquisition services Development support services. Additionally, you may be required to support Office 365 testing e.g. analyse nonstandard interfaces and identify required solutions to arising issues. This is a fulltime position located at ESTEC, Noordwijk, The Netherlands. The requested start of work is July 2021 or as soon as possible thereafter. Qualifications Competencies The successful candidate shall have A degree at least Bachelors level in Software EngineeringIT or relevant experience. Possession of relevant certifications will be an additional asset. Some years relevant professional experience in IT support helpdesk in corporate environments predominantly Windows to a wide user community, including troubleshooting users operating system and application problems. Particularly well qualified graduate level candidates showing aptitude for the tasks will also be considered. Experience with virtualization and VM environments. Fluent English, written and spoken. Desirable Knowledge of Microsoft 365 would be useful. Soft Skills Experience of providing user support for a large international environment. Ability to adapt to clients requirements and learn new technologies. Ability to work both independently and as a team player. Good communication and interpersonal skills. What can Terma Offer? At Terma, we consider skilled employees, enthusiasm and job satisfaction as the very foundation of our success and as a prerequisite for the development of the bestinclass solutions that Terma provides. We lead the way in applying new technology, offering a wide range of growth opportunities for each individual and emphasizing mutual respect across the board in our workplace. Terma offers you a pleasant working environment at the customer site, where you will be able to take on challenging tasks and responsibilities in a highly professional company. Great opportunities for training and personal development Challenges in advanced technical environment International and cosmopolitan working atmosphere An employment contract with an attractive package with extralegal benefits Highly competitive salary Support on relocation if applicable Recruitment is depending on successful selection by the customer. Additional information To ensure that your application will reach us and is properly processed please apply via our website httpswww.terma.comworkingattermaapplyforajobopenpositions. Include an uptodate Curriculum Vitae and a Cover Letter highlighting your background and expertise as well as earliest date of availability. For further information, please contact Mr. Simon Mills by email recruitment.nlterma.com. Closing date June 15th, 2021 Please note the following Legal Security requirements Applicants must hold all appropriate permits to work in the EU. Applicants are required to provide a copy of their IDpassport and degreehigher education certificate. Terma will validate the certificate with the issuing authority. In line with ESA security requirements, an official Certificate of Good Conduct or equivalent and employment reference checks will be required at commencement of employment. Please attach a copy of any reference letters with your application if you have them. Privacy Notice By submitting your job application you confirm that you have read, understood and accepted this Privacy Notice, including Termas Privacy Policy as referenced below and are providing your consent to Termas storage and processing of your personal data accordingly. This Privacy Notice covers any personal data you submit to Terma for the recruiting process, including e.g. Your name, contact details and application status Information included in your CV or cover letter, such as job history, academic background, skills and competencies, personal interests, languages spoken, and your photo Job preferences and type of employment sought Names and contact details for references Please visit our Privacy Policy at www.terma.com. Here you will find additional information about our compliance with GDPR, how we use and protect your data, as well as information about your rights pursuant to GDPR. You will also find information who to contact at Terma in case you want to exercise these rights

Tags: support technician support technician estec

Network Support Engineer

2021-05-21 14:14:51| Space-careers.com Jobs RSS

Are you fascinated about Space? Do you have a strong experience with current LAN and Routing technologies and protocols and have worked with FirewallIDS technologies? You could be our new Network Support Engineer. Come and join talented diverse Serco team at the European Organisation for the European Space Operations Centre ESOC based in Darmstadt, Germany. Serco is among the leading Space Industry and Services Companies. Sercos space heritage over the last 40 years has placed us in the Space News Top 50 Space Industry Manufacturing and Services Companies We work alongside EUMETSAT and the European Space Agency, our employees have been providing everyday their technical, scientific and management skills to support the full range of European cornerstone space missions. Job Description What we offer if you join our amazing team Competitive Salary Corporate Benefits Package Exciting relocation package if applicable Company events Main Responsibilities The position is related to the maintenance and operation of an operational communications infrastructure involving a network of 1,200 servers and clients. As part of the team of communications specialists, the Network Support Engineer is responsible for the following LAN support of the onsite local area networkground stations. WAN support of the wide area network connecting to sites all over the world via leased and dial up lines. Network services, security services FirewallsIDS, voice services, and Network Timing Protocol support. You will focus your activities on the following Provide 2nd line support for all elements in the ESA Operational Network. Use the electronic trouble ticket system to record all detected faults and change requests, recording all events leading to resolution within the targets defined in the Service Level Agreements. Liaise with 1st and 3rd line support groups in speedy resolution of incidents and problems. Organise and carry out routine installation of equipment into all areas to a standard to ensure target reliability is met. Perform preventative maintenance in accordance with procedures. Perform patching in wiring centres and user areas to provide end user connectivity. Provide cross support in a constructive manner to other parties in support of WAN andor LAN incidentsproblems. Provide extended cover automatically when critical faults remain open at the end of the day. Produce punctually and accurate reports and statistics on all activities. Create and maintain Knowledge and Configuration Databases of the whole of ESAs Operational communications infrastructure. Administer and keep up to date the IP address database for subnets using QIP DNS andor other tools. Provide the 1st line support team with operational procedures, handover documentation and training for newor enhanced systems. Work closely with engineering to familiarise the team with new systems, ensure adequate handover, sparing, training and documentation to both 1st and 2nd line. Ensure outages are minimised by system implementation standards, sparing and procedures. Actively participate in recommending technical and procedural improvements to the benefit of the service. Preparation, support and implementation of planned and scheduled changes. Ensuring service interruptions are minimised during planned activities. Adhere to current site procedures technical, environmental, safety and security. Successful Candidate Do you think you are the person we are looking for? See below what experience or knowledge you should bring Proven experience of systems, routine and contingency procedures within a large multiplatform communications environment, particularly using Cisco routing and switching equipment and firewalls. Current LAN and Routing technologies protocols STP, HSRP, OSPF, BGP, VRFs. FirewallIDS technologies. Cisco ASA. Current Cisco Enterprise Switches and Routers, Network Sniffers Wireshark. Cisco Prime, Ciso LMS, QIP DNS, Cisco CSM, HP NNMi. Experience with Cisco ACI would be an advantage. Organisational and time management, report writing, and strong service ethic. Strong interpersonal skills, selfmotivation and the ability to work in a team are very important. Good analytical skills and incident resolution skills. Knowledge of IT Service Management processes and good practice such as ITIL, in particular in the areas of incident, problem and change management. PC literacy MS Professional Office Products, Visio, Lotus Note. Very good command of English with proven drafting ability, knowledge of German a plus. CISCO CCNA required, CCNP is an advantage. Important Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law. Applicants are reminded that they will be requested to produce such documentation during the recruitment process. Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization. Data Protection When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request. You may submit a written request revoking your consent to this agreement at any time. About The Company Serco is one of the worlds largest providers of public services to Governments employing over 50,000 people in over 20 countries. In Europe, Serco supports governments and international organisations in the delivery of essential public services with operations in Belgium, France and French Guyana, Germany, Italy, the Netherlands, Spain, Switzerland. What connects the ever growing Serco workforce is a passion for delivering great service and to keep ahead we have to constantly evolve and enhance the way we deliver our services and everyone in Serco has a role to play. We have a mandate to execute brilliantly and our people lead and inspire based on our core values, Trust, Care, Pride and Innovation. As a business which delivers frontline public services, employing tens of thousands of people, we are constantly developing and promoting people our need for skilled professionals is insatiable and few companies can offer as many opportunities for individuals to grow their careers. A career with Serco offers the chance to work with both inspirational people and innovative contracts, in a dynamic and exciting environment. If you share our values and want to join a team of over 50,000 passionate colleagues globally we want to hear from you. Make a difference every day. Take pride in what you do! More at httpswww.serco.comeusectorexpertisespace httpswww.serco.comeucareerscareersinspace

Tags: support network engineer support engineer

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